An Unreal process has crashed

[Notme]

Since last update Im unable to play. It show me below error. Is anybody else having this problem, do you know how to solve this?

An Unreal process has crashed: UE4-♥♥♥


LoginId:df680cab463b57a86eca8d945d0fd4ca
EpicAccountId:

Fatal error: [File:Unknown] [Line: 258] Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference()) failed at E:/FCTEngine/426/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UAV.cpp:116 with error E_INVALIDARG

FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
FCTClient_Win64_Shipping
kernel32
ntdll

[fig404]

Same thing is happening to me. Please help

[Horns out For Eddie]

I just got the game and I am receiving the same error. It crashes whenever I attempt to load the game. I am currently trying to redownload it to see if that works. If not then I would suggest filing a support ticket with the company that made the game

[JustMeHolly]

I've got the same error

[Crazyman]

Hello!

This is an issue we saw pop up with a lot of older GPUs after the latest update. You should verify that your GPU is higher than the one we have listed as the minimum requirement on the store page. You can also make sure that your drivers and DirectX install are up to date. We also do not support Windows 7 or integrated graphics.

If you've verified that your GPU is above the minimum requirement, and that you've also installed the latest drivers and DirectX on Windows 10, please feel free to share your GPU model here and I can investigate further.

[Gatinho Comes]

Originally posted by Crazyman:

Hello!

This is an issue we saw pop up with a lot of older GPUs after the latest update. You should verify that your GPU is higher than the one we have listed as the minimum requirement on the store page. You can also make sure that your drivers and DirectX install are up to date. We also do not support Windows 7 or integrated graphics.

If you've verified that your GPU is above the minimum requirement, and that you've also installed the latest drivers and DirectX on Windows 10, please feel free to share your GPU model here and I can investigate further.

Hello

I got the error!

Processor
Intel(R) Pentium(R) CPU G3260 @ 3.30GHz
Video Card
NVIDIA GeForce GTS 450
Video Card #2
Intel(R) HD Graphics
RAM
4.0 GB
Operating System
Windows 10

[Crazyman]

Your GPU is far too outdated and falls well below our minimum supported specs. You'll need to upgrade if you wish to play.

[Horns out For Eddie]

Originally posted by Crazyman:

Your GPU is far too outdated and falls well below our minimum supported specs. You'll need to upgrade if you wish to play.

Would these specs also be outdated?

Processor Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.40 GHz
Installed RAM 16.0 GB
NVIDIA Geforce Gtx 970
Windows 10
16 GB RAM

[Crazyman]

Theoretically that should fit the minimum specs - have you verified that your drivers and DirectX are up to date?

[Horns out For Eddie]

Originally posted by Crazyman:

Theoretically that should fit the minimum specs - have you verified that your drivers and DirectX are up to date?

Id have to double check on that as I dont know how to update those. Not really knowledgeable on computers myself.
Edited: I have found out how to do so and I am currently updating them. Ill get back with you after trying to launch the game after the update

[Splat ♥]

Originally posted by Crazyman:

Hello!

This is an issue we saw pop up with a lot of older GPUs after the latest update. You should verify that your GPU is higher than the one we have listed as the minimum requirement on the store page. You can also make sure that your drivers and DirectX install are up to date. We also do not support Windows 7 or integrated graphics.

If you've verified that your GPU is above the minimum requirement, and that you've also installed the latest drivers and DirectX on Windows 10, please feel free to share your GPU model here and I can investigate further.

I just got this crash. I believe my PC is above recommended spec.


PCPartPicker Part List[ca.pcpartpicker.com]

CPU: Intel Core i7-11700K 3.6 GHz 8-Core Processor[ca.pcpartpicker.com] ($468.50 @ Vuugo)
CPU Cooler: Noctua NH-D15 82.5 CFM CPU Cooler[ca.pcpartpicker.com] ($109.95 @ Amazon Canada)
Motherboard: ASRock Z590 Pro4 ATX LGA1200 Motherboard[ca.pcpartpicker.com] ($173.75 @ Vuugo)
Memory: G.Skill Ripjaws V Series 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory[ca.pcpartpicker.com] ($144.99 @ Newegg Canada)
Storage: Samsung 850 EVO-Series 250 GB 2.5" Solid State Drive[ca.pcpartpicker.com]
Storage: Toshiba P300 3 TB 3.5" 7200RPM Internal Hard Drive[ca.pcpartpicker.com] ($156.24 @ Amazon Canada)
Video Card: EVGA GeForce RTX 3080 LHR 10 GB FTW3 ULTRA GAMING LHR Video Card[ca.pcpartpicker.com]
Case: Fractal Design Meshify S2 ATX Mid Tower Case[ca.pcpartpicker.com]
Power Supply: EVGA G5 1000 W 80+ Gold Certified Fully Modular ATX Power Supply[ca.pcpartpicker.com] ($274.99 @ Amazon Canada)
Operating System: Microsoft Windows 10 Home OEM 64-bit[ca.pcpartpicker.com] ($116.75 @ Vuugo)
Wireless Network Adapter: Asus PCE-AC56 PCIe x1 802.11a/b/g/n/ac Wi-Fi Adapter[ca.pcpartpicker.com] ($74.50 @ Vuugo)
Case Fan: Corsair HD120 54.4 CFM 120 mm Fan[ca.pcpartpicker.com]
Case Fan: Corsair HD120 54.4 CFM 120 mm Fan[ca.pcpartpicker.com]
Case Fan: Corsair HD120 54.4 CFM 120 mm Fan[ca.pcpartpicker.com]
Case Fan: Corsair HD120 54.4 CFM 120 mm Fan[ca.pcpartpicker.com]
Case Fan: Corsair HD120 54.4 CFM 120 mm Fan[ca.pcpartpicker.com]
Case Fan: Fractal Design Dynamic X2 GP-14 68.4 CFM 140 mm Fan[ca.pcpartpicker.com] ($23.05 @ Vuugo)
Case Fan: Fractal Design Dynamic X2 GP-14 68.4 CFM 140 mm Fan[ca.pcpartpicker.com] ($23.05 @ Vuugo)
Case Fan: Fractal Design Dynamic X2 GP-14 68.4 CFM 140 mm Fan[ca.pcpartpicker.com] ($23.05 @ Vuugo)
Monitor: Asus PG279Q ROG Swift 27.0" 2560x1440 165 Hz Monitor[ca.pcpartpicker.com]
Custom: Corsair Fan Controller Commander Pro (CL-9011110-WW)[ca.pcpartpicker.com] ($79.98 @ Amazon Canada)
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Total: $1668.80
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker[pcpartpicker.com] 2021-11-02 17:48 EDT-0400

[Crazyman]

Originally posted by Splat is bad ♥:

I just got this crash. I believe my PC is above recommended spec.

Weird flex but okay (I joke)

Your specs should absolutely be high enough. If you're experiencing these issues please verify that you have the latest graphics drivers and DirectX installed.

Also please note some Unreal Engine crashes were caused recently by some of our back end systems going down - this thread in specific is in regards to an error that includes the message

Fatal error: [File:Unknown] [Line: 258] Direct3DDevice->CreateUnorderedAccessView

which is not related to the crashes from our back end systems going down.

[Horns out For Eddie]

Originally posted by Crazyman:

Theoretically that should fit the minimum specs - have you verified that your drivers and DirectX are up to date?

Hello again. Sorry for the late notice tonight. I updated my drivers and the problem was fixed.

[Crazyman]

Originally posted by Because I can Tapp:

Hello again. Sorry for the late notice tonight. I updated my drivers and the problem was fixed.

Awesome, I'm glad it's resolved!

[Notme]

Originally posted by Crazyman:

Hello!

This is an issue we saw pop up with a lot of older GPUs after the latest update. You should verify that your GPU is higher than the one we have listed as the minimum requirement on the store page. You can also make sure that your drivers and DirectX install are up to date. We also do not support Windows 7 or integrated graphics.

If you've verified that your GPU is above the minimum requirement, and that you've also installed the latest drivers and DirectX on Windows 10, please feel free to share your GPU model here and I can investigate further.

Tank you, I have Windows 10, Directx updated so I think it is the GPU. Would you mind confirm it?

Card name: AMD Radeon HD 8700M Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6600)
DAC type: Internal DAC(400MHz)
Device Type: Render-Only Device
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 9138 MB
Dedicated Memory: 1003 MB
Shared Memory: 8135 MB
Current Mode: Unknown
HDR Support: Unknown
Display Topology: Unknown
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.200.1065.0
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Not Supported
Block List: DISABLE_HWSCH
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 20/7/2015 21:00:00, 1445760 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: Unknown
Vendor ID: 0x1002
Device ID: 0x6600
SubSys ID: 0xC0E6144D
Revision ID: 0x0000
Driver Strong Name: oem4.inf:cb0ae414116bff0d:ati2mtag_R502:15.200.1065.0:pci\ven_1002&dev_6600&subsys_c0e6144d&rev_00
Rank Of Driver: 00D10000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD {CA15D19A-2B48-43D6-979E-7A6E9C802FF8} {7C74ADC6-E2BA-4ADE-86DE-30BEABB40CC1} DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT {103473E4-10EA-11DF-9A92-2BA055D89593} {725AD240-786C-471E-AD3C-38F739936517} {B11A91B8-5D8E-4DC0-9BB4-FAB9D8E7C0CD} {AB52EC92-2260-45C4-81DC-D648D0ED4127} {84AD67F6-4C21-419A-9F0B-24F0578906C1} {95664FF5-9E03-4C74-BB4F-9178D6035E58}
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 0
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

[boofer]

Originally posted by Crazyman:

Hello!

This is an issue we saw pop up with a lot of older GPUs after the latest update. You should verify that your GPU is higher than the one we have listed as the minimum requirement on the store page. You can also make sure that your drivers and DirectX install are up to date. We also do not support Windows 7 or integrated graphics.

If you've verified that your GPU is above the minimum requirement, and that you've also installed the latest drivers and DirectX on Windows 10, please feel free to share your GPU model here and I can investigate further.

Hello

Processor Intel(R) Core(TM) i7-3687U CPU @2.10GHz
Graphiccard Intel(R) HD Graphics 4000
RAM 4.0 GB
Windows 10
DirectX 12

Help me pls