Starlink.exe Sorry, this application cannot run under a Virtual Machine

[Mr.Chatouille]

I have no idea why i have this error when i try to run this game.
anyone have the same problems ?

[76561199207623170]

引用自 854775596：

我的系统windows11专业版我的华硕主板型号tuf gaming B760M-PLUS WIFI D5我也遇到了同样的问题Starlink.exe Sorry, this application cannot run under a Virtual Machine
我的cpu i7 13790 gpu4070 12G显存 请问要怎么解决等你们的回复
My system windows11 Pro My ASUS motherboard model tuf gaming B760M-PLUS WIFI D5 I am also experiencing the same problem Starlink.exe Sorry, this application cannot run under a Virtual Machine

My cpu i7 13790 gpu4070 12G video memory how to solve waiting for your reply

Last edited by

Hi there!

I am sorry this happens to you as well. Have you tried the suggestions within this thread, like disabling Hyper-5?

- Ubisoft Support

[0llyMelancholy]

How are you going to deliberately and knowingly sell a version of a game on Steam that is broken by your own admission? This is ridiculous. Steam should shut down the store page for this game until you fix it. Unacceptable this continues to be sold when it doesn't even function on the OS it was specifically designed to run on.

[dragonfly]

to sum it up the problem with windows 11 stems from microsoft incorporating windows subsystem for android and linux which both use microsoft's (virtual machine platform and windows hypervisor platform) to run android and linux apps in a native windows environment.
Starlink uses a version of Denuvo that doesn't play nice with virtual machine platform and wont run when its installed gives the error (this application cannot run under a virtual machine) even though its not running in any type of virtual machine.
Ubisoft's response of game has been out of development so there wont be any patch is total (BS) Child of light has been out of development for awhile also and yet a patch was released recently. they could fix this if they wanted to. BTW none of there other games have this problem.

[Gonasurvive]

引用自 Ubi-Verse：

引用自 854775596：

我的系统windows11专业版我的华硕主板型号tuf gaming B760M-PLUS WIFI D5我也遇到了同样的问题Starlink.exe Sorry, this application cannot run under a Virtual Machine
我的cpu i7 13790 gpu4070 12G显存 请问要怎么解决等你们的回复
My system windows11 Pro My ASUS motherboard model tuf gaming B760M-PLUS WIFI D5 I am also experiencing the same problem Starlink.exe Sorry, this application cannot run under a Virtual Machine

My cpu i7 13790 gpu4070 12G video memory how to solve waiting for your reply

Last edited by

Hi there!

I am sorry this happens to you as well. Have you tried the suggestions within this thread, like disabling Hyper-5?

- Ubisoft Support

Getting this on a VM host, I am not going to disable Hyper-V. Game is running one the local machine and not on the VM. NO OTHER GAME gives this error on my device. This should really be fixed. The answer should not be disable Hyper-V, especially when other game function just fine.

[Azzy_Asurazariel]

Don't worry I refunded it. You cannot sell for 2 dollars in its current state. So you can say you will never fix it which is fine; it just means pass.

[Nier]

Refunded the game, not going to fund a game that requires me to disable something on my computer in order to play.

[Gonasurvive]

引用自 Ubi-Thrupney：

Hey everyone! I appreciate you all continuing to share your feedback about this. At this time, we're not anticipating any updates to Starlink, so this isn't an issue that is likely to be fixed on our end.

We recommend disabling Hyper V to run this game, as this has resolved the issue for the vast majority of players on Windows 10 and 11. Further than this, I understand some players are seeking refunds, and you'll find Steam's article on how to do this here.

As always, let us know if there are further thoughts or questions.

- Ubisoft Support

Yeah, this is BS... Game launch just fine with Ubisoft Connect app. Bought through steam a long time ago. Also playtime is way over 2hrs and not possible to get a refund. Really enjoy the game, but you guys need to allow it to work through Steam, just like it does through the Ubisoft Connect app.

As much as I enjoy your products, this is just a lazy way to do thing and just terrible way to support your customers. Without your customers, you won't be able make the money to pay the bills. We are starting to see that a lot of Devs/Game publishers don't care about their products, just the Cash flow.

[dragonfly]

dont know what the difference is between ubisoft connect version and the steam version but ran a test on my system. ( got ubisoft+ recently) so uninstalled steam version and installed connect version game started and runs great. only way i've found where dont need to cripple several other programs to get this one to run.

[★•̪̀●́ ώ̲иώ㋛K●]

This is exactly the problem. the uplay version works out of the box immediately and without security problems on win11, and the steam version requires disabling system security

[DuckyTales]

引用自 Catcat：

The thing that fixed for me was disabling Hyper V.

i tried that and it still gives the error

[DuckyTales]

this is rediculous a game shouldnt require someone to alter their bios

[★•̪̀●́ ώ̲иώ㋛K●]

引用自 DuckyTales：

this is rediculous a game shouldnt require someone to alter their bios

need disable core protect

[Azzy_Asurazariel]

The funniest thing is Ubisoft cannot figure out why people don't care about them yet they actively burn their ips with Monetization; wreck user experience by wrongfully deleting accounts and then make drm requirements that are just straight unreasonable. With EA going dark and Ubisoft burning to the ground. I hope when the foundations melt they look back and said gee maybe I didn't need to gate keep games so hard that the community actively hates me.

[Uriel]

I just discovered that game today. Never heard of it before. I'm baffled that a game which didn't do all that well still has Denuvo after years. It costs money to keep using it, FFS.

So, I'm reluctant to even buy it. Has this issue affected rigs with Intel CPU only, or is the issue expected to affect AM CPU as well ?

[Azzy_Asurazariel]

Just get it on switch or wait for switch 2 incase they have backwards compat
September 2024
Leaks have suggested that Nintendo will launch the Switch 2 in or around September 2024. In 2024, astronomical summer lasts from June 20 to September 22.