Bug Report Thread

[Beast]

If you have found any bugs, please let me know in this thread so I can fix them.

There might be useful information in the Logs.
Windows: %APPDATA%\ColorTool\logs
Linux: ~/.local/ColorTool/logs

[tiopalada]

First of all, thank you for this awesome piece of software, it is a game changer for me.

Now, aboyt the bug. Whenever I try to click on any dropdown menu the application registers multiple clicks and won't stop clicking until I interact with something that is not a dropdown menu. For instance, whenever I try to save or open any file it will keep clicking until it reached the bottom of the file hierarchy. It might be a very specific bug to my desktop setup, since I don't have the same issue on my laptop. I guess it have to do with my pen tablet driver, even though I'm using the mouse, the pen tablet driver isn't installed on my laptop.

My Desktop Setup

i5-3570k
12 GB RAM
Win 10 64-bits
Parblo Coast 16
GeForce GTX 1050

Logs:

https://pastebin.com/iUzVRa5U
https://pastebin.com/kLjGQvjx

[Beast]

Hey Dogatello,
Can you check if this bug still persists with the new version? Unfortunately I was never able to reproduce that bug on my end and don't have any idea what could be causing it either.

[ĐƗŞΔβŁ€Đ ŞĦØŦΔ]

Delete key crashes the program.

[Beast]

Originally posted by A Smelly Cripple.:

Delete key crashes the program.

Should be fixed now.

[its_just_jes]

My window launches at like 50% transparency. Link to example and the startup text: https://gyazo.com/86a444d420e1de315deb6d51d43ab9d0

[Bandal]

Hi, ColorTool suddenly crashed after pressing Ctrl + z few times, and I am unable to reopen the app after that. It closes right away after the loading screen.

I really love this app but I still can't use it currently...

[Itty Bitty Kittyplush]

Hiya! I've been having almost constant crashes trying to import colors from pixel art. It seems to crash every time I put in a number higher than the total number of colors in the image (by scrolling up or pressing the up arrow too much)

Edit: Clicking on the pipette tool above the image preview also causes a crash, with the exact same error message in the log.

Log says: **ERROR**: Error calling method from signal 'marked_as_obsolete': 'TextureRect(RefImageShard.gd)::on_shard_removed': Method not found..
At: core/object.cpp:1260:emit_signal() - Error calling method from signal 'marked_as_obsolete': 'TextureRect(RefImageShard.gd)::on_shard_removed': Method not found..

[Itty Bitty Kittyplush]

Also! When saving a Paint.net palette, if any of the hex values are 0F or lower, it uses a whitespace instead of the initial 0, which breaks the palette in Paint.net
For example "FF2A1B0C" would show up as "FF2A1B C"

[BOOBA]

Hi, been loving this software. Unfortunately i'm having a problem where clicking the dropper icon on the reference made the software crash when there is no color in the graph, one color is enough to stop the crashing, but It seems annoying that I have to put at least one color at the start to use the software, also, deleting the only color when the dropper thing is one crashes the software too.

[Beast]

@AIZ ah sorry, I tried to replicate that bug but wasn't able to. Are you on Windows? If you close all tabs, then close ColorTool and create a new "ColorGraph" does it still happen?

[BOOBA]

Originally posted by Beast:

@AIZ ah sorry, I tried to replicate that bug but wasn't able to. Are you on Windows? If you close all tabs, then close ColorTool and create a new "ColorGraph" does it still happen?

Still crashing, I've created a video on how I create the bug. Hopefully you can figure it out.
https://youtu.be/DvX5PephRGA

[grandma]

Hi boss, mysteriously, getting some unnamed zombie tabs that open on program launch that are unclose-able and crash the program if I attempt to click and view them.

[edit] clearing my autosaves folder allowed me to close them. all gucci

[Queen Kami]

I wanted to come back to this software for some pixel art, however it won't install for some reason. When I try to install it just by clicking the button steam completely crashes and I'm not sure why? I've had the program for a long time but uninstalled since I got my new PC a year ago i believe-are there any files I need to check through? I don't think there's any data on this pc for it. (Edit; I'm on Windows 10 :> )

[its_just_jes]

Same problem as Queen Kami here. Just keeps crashing, even after verifying integrity. And before this, it was crashing and causing me to have to restart.

[Queen Kami]

Originally posted by JES:

Same problem as Queen Kami here. Just keeps crashing, even after verifying integrity. And before this, it was crashing and causing me to have to restart.

While I can't verify that your issue was the same as mine-I had a USB device that was apparently not having a good time with my pc, I unplugged it and all of my crashing issues have gone away (It was also happening on every other program, from aseprite, to clip studio, etc) So if you have anything that's not usually plugged in your USB ports maybe check there? Mine was some unlicensed CD drive.

I hope you can get it to work, either way ;;