HELLGATE: London

HELLGATE: London

 This topic has been pinned, so it's probably important
HanbitSoft Nov 15, 2018 @ 5:49pm
BUGS Report
Use this discussion to report a BUG.
Please always identify an issue, what you were doing when the issue occurred and what happened as a result.
We will try our best to fix BUGS in the game.

Thank you!
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Showing 1-15 of 892 comments
sradac Nov 15, 2018 @ 5:51pm 
I cannot modify weapons without purchasing the slot to be unlocked from the cash shop.

There is no cash shop.

Therefor, I cannot modify weapons.
TrespassWolf Nov 15, 2018 @ 5:53pm 
Cracking and popping sound on main menu and in game. I've tried unisntalling the game, audio and video drivers and reinstalling again and same thing.
WarMachine Nov 15, 2018 @ 5:54pm 
I get a Simi freeze when I go into my inventory occasionally. The menu is frozen up, but the game continues. After about 20 seconds after closing the window it actually closes and the game goes back to normal.

Not a bug, but really the game could use some better localization, some quest text makes no sense. Seriously, get community help if you need.

Also to add, how do we expand our inventory? It looks like our storage has been expanded.
Last edited by WarMachine; Nov 15, 2018 @ 5:57pm
ViideagleiiV Nov 15, 2018 @ 5:55pm 
At certain times when a certain demon type enemy spawns up from the floor in a massive quantity, the Framerate drops dramatically. i go form having over 300FPS down to 1FPS. I am not sure why that happens, but i figured i report it in this thread.
Taraboza Nov 15, 2018 @ 5:57pm 
My mouse crosshair to move while moving my character and there is a spot on the screen where my crosshair moves incredibly slow, making it impossible to be able to shoot anything moving
Maeth Nov 15, 2018 @ 6:07pm 
The game constantly freezes and is therefore unplayable. I'm forced to use task manager to close it but the response time is super slow. I tried turning off anti-aliasing, triple buffering and v-sync and the game crashed. I could still hear the sound but the monitor would not display anything.

EDIT. i turned on v-sync and turned off triple buffering, anti-aliasing, trilinear filtering and anisiotropic filtering and it's runing smooth now. I'll try turning on these options one by one to see what's causing problems.
Last edited by Maeth; Nov 15, 2018 @ 6:23pm
415Hotsoup Nov 15, 2018 @ 6:10pm 
So I start the game up and my computer freezes. I deleted and tried redownloading still having the same issue!
Credge Nov 15, 2018 @ 6:12pm 
Mouse movement requires a certain amount of input before it registers. Feels similar to a controller dead zone. I remember this issue existing in the original at launch.
Valthejean Nov 15, 2018 @ 6:16pm 
Certain hotkeys do not work, like "K" for skills and "I" for inventory. I press them and nothing happens.
PhaseGrenade Nov 15, 2018 @ 6:16pm 
Originally posted by sradac:
I cannot modify weapons without purchasing the slot to be unlocked from the cash shop.

There is no cash shop.

Therefor, I cannot modify weapons.

You can upgrade weapons just fine ...if you have the required materials. If you see some required material numbers are in RED then that means that you do not have enough of this material. Putting something in that slot has nothing to do with this and it is not a bug.
ProVegaGamer Nov 15, 2018 @ 6:17pm 
^^ I think because the game is using DX9. When i was playing Global, i think making changes to the settings changed anything but the framerate. I wonder why they didn't upgrade to DX10
PhaseGrenade Nov 15, 2018 @ 6:22pm 
One bug is that it is hard as hell to pick stuff up using "F" hotkey. You have to zoom in and be very careful to target an item the right way and it takes freaking 30 seconds to pick 1 damn thing up sometimes. Fix this annoying item pickup behavior please. It was not like this in Hellgate Global.

P.S. Add multiplayer ASAP...most annoying bug of all 100%.
Last edited by PhaseGrenade; Nov 15, 2018 @ 6:25pm
Grunow Nov 15, 2018 @ 6:31pm 
Originally posted by mw8472:
Originally posted by sradac:
I cannot modify weapons without purchasing the slot to be unlocked from the cash shop.

There is no cash shop.

Therefor, I cannot modify weapons.

TY Hanbitsoft! This is very important.
that's what the nanaforge and the augmentaion is for
T͠ilde Nov 15, 2018 @ 6:32pm 
Originally posted by Credge:
Mouse movement requires a certain amount of input before it registers. Feels similar to a controller dead zone. I remember this issue existing in the original at launch.

To add, the mouse is very jittery when the polling rate is set high. Dropping from 1000 down to 250 fixed the issue, though this should be considered a bug.
T͠ilde Nov 15, 2018 @ 6:33pm 
Items cannot be picked up when you are close to them. You need to move back before the "press F" indicator comes up
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