Are there problems with the XboxOne controller?

[LekkerOuJan]

Pretty self explanatory, I have an XboxOne controller, connected with bluetooth, but it doesn't seem to be working with the game. Please help, this game looks awesome and I really want to play.

[ceeeeejay]

Is it not working at all? The game currently requires a combination of controller and mouse. You
will need to use the mouse to advance through main and world cup menus to get to the on field action.

If it is not working at all have a look at mircosoft's troubleshooting page for bluetooth controllers on pc....link below

https://support.xbox.com/en-NZ/xbox-on-windows/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues-windows-10

[LekkerOuJan]

Sent support an email as well. The game does not seem to read any input at all from the controller. It works fine with other games.

I got to the point of trying to play a match using the mouse, but then trying to do anything at all in the match itself is not possible.

[maddyman]

I am playing with a wired Xbox one controller and everything works for me.

[Fabs]

Originally posted by maddyman:

I am playing with a wired Xbox one controller and everything works for me.

likewise. everything works fine for me too. could u try running a micro usb cable from ur xb1 controller to your pc and playing? Let me try a wireless connection and see if i have the same issue

[LekkerOuJan]

I have tried with a USB cable as well, same problem. Tried the controller on 3 other games and it works on all of them. This is the only game where it doesn't work.

[LekkerOuJan]

Originally posted by maddyman:

I am playing with a wired Xbox one controller and everything works for me.

Any special drivers or something?

[maddyman]

Originally posted by CraK LekkerOuJan:

Originally posted by maddyman:

I am playing with a wired Xbox one controller and everything works for me.

Any special drivers or something?

Not that I am aware off. Just plug and play.

[LekkerOuJan]

Game still doesn't read any input from the controller at all.

[ceeeeejay]

Sorry you are still having trouble. Here is another Microsoft support page that may have some helpful info https://support.xbox.com/en-NZ/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

Outside of that, I will have a look if there is anything we can do at our end and get back to you.

[LekkerOuJan]

You keep sending me links on how to troubleshoot the controller or how to connect it, which leads me to wonder whether you read my other comments. The controller is connected, and it works fine in a number of other games.

[ceeeeejay]

Apologies. Was just trying to find as much support info as possible. Will let you know if we are able to find or fix any problems at our end.

Can you give me as much details as you can about the controller model/type?

[LekkerOuJan]

If we correstpond over email I can send you TeamViewer details as well.

Xbox One controller for Windows, purchased in 2018, firmware version 3.1.1221.0

[ceeeeejay]

Thanks. Will do some testing with your controller type and get back to you.

We were only able to replicate the issue if we turned the controller on after the game had launched. Outside of that we could find no problems. If you haven't already, try turning the
controller on first, and then launching the game.

[LekkerOuJan]

I generally turn the controller on even before I turn my computer on, especially if it is plugged in via USB. So the controller is definitely on before I launch the game.

[Hoemal]

also have a little problem with my my xbox one controller. bought the game everything works fine, next day the controller wasnt recognized anymore. so i went to the input menu on the start screen where the graphics adjustments are BEFORE starting the game, and tried to reapply the controller and it worked again. my problem is which axis stands for which input played around a bit but cant manage to get it work like the original settings does. can someone sent me the correct axis controls from that page where we can adjust the axis and buttons. reinstalled the game but it doesnt give me the original inputs.THANKS

great game btw.