Curator Connect Program - steam key didn't download anything (USA Region)

[FastLawyer]

I got a Steam key through the Steam Curator Connect program. However, the game did not download anything. The file folder is completely empty. I checked install and there are no errors on this side (validated integrity with Steam). I'm in the USA.

[Aspi-J]

Good

[Trailboss]

Hello,

We've pushed a fix, try restarting Steam and seeing if this resolves the issue. Let us know one way or another and we'll try to sort it out.

-Troy

[FastLawyer]

Originally posted by Triverske:

Hello,

We've pushed a fix, try restarting Steam and seeing if this resolves the issue. Let us know one way or another and we'll try to sort it out.

-Troy

Uninstalled then re-installed. Restarted Steam. Uninstalled game. Reinstalled. Verified integrity of game files. It's still an empty folder. Also, haven't seen any updates pushed on my side.

I'm not sure if the problem is USA region or the Curator Connect program version of the steam key or all retail Steam keys.

[Trailboss]

Hello again,

Apparently curator program keys were tied to a different package than what everything else is tied to. I've corrected this just now in the backend, but it might require some additional attention from Steam before it's working. Let me know if this changes anything on your end.

-Troy

[FastLawyer]

Originally posted by Triverske:

Hello again,

Apparently curator program keys were tied to a different package than what everything else is tied to. I've corrected this just now in the backend, but it might require some additional attention from Steam before it's working. Let me know if this changes anything on your end.

-Troy

It's downloading! Thanks!

[Trailboss]

Awesome, glad to get this solved.

[FishTail [JoinUsInVR]💬GROUP]

Originally posted by Trailboss:

Awesome, glad to get this solved.

It's not working for me and many others... Can you please reply on this page:
https://steamcommunity.com/app/937160/discussions/0/3115896179318197190/