Instant crash when I try to start a new game from title.

[Too Metal]

Has happened 10 times in a row, First time trying to start the game, uninstalled twice and reinstalled. tried re verifying files.

Furthest I got was choosing a survivor, crashed, reloaded and the survivor I chose is on the title screen and I can click continue instead of new game. Still CTD every time.

Hardware shouldn't be an issue neither should drivers etc.

[slocik]

Originally posted by Too Metal:

Hardware shouldn't be an issue neither should drivers etc.

If the game wont start ... then clearly its the hardware or drivers.
What Gpu you have? Newest drivers?

[McPhil]

What hardware is in your system?

[Grubbs008]

Originally posted by Too Metal:

Hardware shouldn't be an issue neither should drivers etc.

You say that, but nobody is going to help unless you post your specs.

[Too Metal]

Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: MS-7D32
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: 12th Gen Intel(R) Core(TM) i7-12700KF
CPU Family: 0x6
CPU Model: 0x97
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3610 MHz
20 logical processors
12 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce RTX 4090 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 31.0.15.5222
DirectX Driver Version: 31.0.15.5222
Driver Date: 4 11 2024
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 180 Hz
DirectX Card: NVIDIA GeForce RTX 3090 Ti
VendorID: 0x10de
DeviceID: 0x2203
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 3440 x 1440
Desktop Resolution: 3440 x 1440
Primary Display Size: 31.10" x 13.78" (34.02" diag), 79.0cm x 35.0cm (86.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 23027 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Realtek USB Audio)
Memory:
RAM: 65395 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 4768510 MB
Largest Free Hard Disk Block: 3293940 MB
OS Install Date: Oct 09 2022
Game Controller: Xbox One Controller detected
MAC Address hash: d937d2e045aa96ff154ccb7ec927da666f0872cb
Storage:
Disk serial number hash: 80522dd9
Number of SSDs: 2
SSD sizes: 4000G,1000G
Number of HDDs: 0
Number of removable drives: 0

[Phoenix‎ Rose]

Originally posted by Too Metal:

Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: MS-7D32
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: 12th Gen Intel(R) Core(TM) i7-12700KF
CPU Family: 0x6
CPU Model: 0x97
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3610 MHz
20 logical processors
12 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce RTX 4090 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 31.0.15.5222
DirectX Driver Version: 31.0.15.5222
Driver Date: 4 11 2024
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 180 Hz
DirectX Card: NVIDIA GeForce RTX 3090 Ti
VendorID: 0x10de
DeviceID: 0x2203
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 3440 x 1440
Desktop Resolution: 3440 x 1440
Primary Display Size: 31.10" x 13.78" (34.02" diag), 79.0cm x 35.0cm (86.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 23027 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Realtek USB Audio)
Memory:
RAM: 65395 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 4768510 MB
Largest Free Hard Disk Block: 3293940 MB
OS Install Date: Oct 09 2022
Game Controller: Xbox One Controller detected
MAC Address hash: d937d2e045aa96ff154ccb7ec927da666f0872cb
Storage:
Disk serial number hash: 80522dd9
Number of SSDs: 2
SSD sizes: 4000G,1000G
Number of HDDs: 0
Number of removable drives: 0

bro all we needed was your GPU, CPU, Ram, Motherboard and operating system (such as Windows etc) do you wanna get hacked? cause leaking ALL that info is how you get hacked i think

[Draxuss]

[slocik]

Originally posted by Too Metal:

.....

Hardware looks ok, assuming there is no volatage problems or RAM its probably some software conflict. You may want to leek into what errors is Epic dumping if you want to look into it more.

[Pizza_Labs]

Originally posted by Too Metal:

Has happened 10 times in a row, First time trying to start the game, uninstalled twice and reinstalled. tried re verifying files.

Furthest I got was choosing a survivor, crashed, reloaded and the survivor I chose is on the title screen and I can click continue instead of new game. Still CTD every time.

Hardware shouldn't be an issue neither should drivers etc.

Sincere apologies. Please create a ticket with our customer support team. They will look into the cause of the crashes!

https://to.plaion.com/DI2Support