do not buy this game :: RAM Pressure General Discussions

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humanOObsoleto Jan 30, 2019 @ 9:01am

do not buy this game

I paid.
I have not received any contact.
I did not receive a code or product code or link or guidance or suport contact or email contact... anything!
Xsolla answered me:
On our end your payment is successful, please wait for a response from the game support.

20 days later...

Hello,
we are extremely sorry for the issue you have faced. After careful consideration we would like to inform that your payment is eligible for a refund. The refund has been issued to your account, please note that it may take up to about 10 days to be posted on your payment account.
Thank you.

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Showing 1-6 of 6 comments

Aglardae

Jan 30, 2019 @ 3:09pm

Did you check your spams? In my case I received a mail the very same day I ordered it, back in december.

vadevski [developer] Jan 31, 2019 @ 6:15am

Originally posted by S4P0:
I paid.
I have not received any contact.
I did not receive a code or product code or link or guidance or suport contact or email contact... anything!
Xsolla answered me:
On our end your payment is successful, please wait for a response from the game support.

Please, tell us, did you receive any email at the end? You see, when you pay, if the payment was successful and you received the check, and on the site everything was ok - everything is ok.
We haven't sent the codes yet.
Codes will be sent when the game is ready for the Early Access.

humanOObsoleto Feb 2, 2019 @ 3:34pm

Please, tell us, did you receive any email at the end?
No. I just received an email from Xsolla.
You see, when you pay, if the payment was successful and you received the check, and on the site everything was ok - everything is ok.
No site access.
We haven't sent the codes yet.
No contact from you. No explanation about that.
I emailed support. Email to admin@gdtltd.com(12, january).
No answer.
Summary: No service from you.

vadevski [developer] Feb 4, 2019 @ 12:10am

Originally posted by S4P0:
Please, tell us, did you receive any email at the end?
No. I just received an email from Xsolla.
You see, when you pay, if the payment was successful and you received the check, and on the site everything was ok - everything is ok.
No site access.
We haven't sent the codes yet.
No contact from you. No explanation about that.
I emailed support. Email to admin@gdtltd.com(12, january).
No answer.
Summary: No service from you.

We are really sorry for that.
It really doesn't look very good from that angle. We'll think how to fix it and improve our service. Thank you so much for your feedback!