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in my game that the candles in the corridors of the 4 doors are not li but when I watched a couple of walk through’s these candles were lit. Wonder if that’s causing a problem for me. I reloaded to last save and played thru but it was the same.
The candles does not seem lit because the Effect Quality on video settings is not set to very high, change it to very high and try again.
if you still have this problem maybe it's related to your graphic card settings, also you can hear a sound effect of the candle when it's lithed up, it can help you to pass this puzzle.