My entire save filed wiped out!

[Ashley Overcharge]

Ok WTF! I put 41 hours into this ♥♥♥♥♥♥♥ game and it crashed on me earlier today then there was a steam cloud error from it crashing and now my entire ♥♥♥♥♥♥♥ save file is at 0% and I now have no options except to restart! ♥♥♥♥ THIS!

[goldengoose7]

That sucks! But... It happens all the time around here unfortunately. This is why everyone on Steam should keep local backups of their save files PERIOD! I always turn Cloud Save OFF on all my games because it can do this kind of stuff when it screws up.

Here is the path to the save file for this game:

C:\Users\<Username>\AppData\Roaming\Warner Bros. Interactive Entertainment\LEGO Star Wars – The Skywalker Saga\SAVEDGAMES\

If you decide to start a new game, once that new save file has been created it will live at the end of the above path.

After turning off CLOUD SAVE for this game, create a backup folder on another drive for your save file folder. Locate the folder at the end of the above path that has a long string of numbers as the name. That folder contains all of your save data including various game settings etc. Copy that entire folder over to the backup folder you created on the other drive, and do that at the end of every game session. I create a shortcut to both directories so that the process takes less than 10 seconds to complete.

I promise you... If you follow this advice you will never have this happen to you again. And don't blame this game for this problem... BLAME STEAM! And their dangerous Cloud Save system.

[Tedmouse]

Originally posted by goldengoose7:

And don't blame this game for this problem... BLAME STEAM! And their dangerous Cloud Save system.

Out of the almost 3 hundred games on my list I can't think of any that corrupt and delete themselves except skyrim though I manually save my most important games regardless and had to ever use it on as mentioned skyrim.

So I'm failing to see the dangerous save system I've used for years.

[goldengoose7]

Tell that to the guy who created this post. ;o)

FYI: I had a 2000+ hour No Man's Sky Save get corrupted by the Steam Cloud Save system. Fortunately, I had a manual local backup.

Do what you want. Eventually, you are going to get screwed over just like we did.

[Tedmouse]

Originally posted by goldengoose7:

Tell that to the guy who created this post. ;o)

FYI: I had a 2000+ hour No Man's Sky Save get corrupted by the Steam Cloud Save system. Fortunately, I had a manual local backup.

Do what you want. Eventually, you are going to get screwed over just like we did.

Skyrim as I said, but I was prepared, only thing I know is truly broken with steam is the reinstall games from back up, it likes to crash steam and you have to log back in after installing from backup twice, so if you install even 2 games from backup, steam crashs.

What doesn't help is game is super buggy, so Is it steams fault or games fault, or both?

[goldengoose7]

The game crash is corrupting the save file, but the Cloud Save System is then replacing the previously normal/viable save with the corrupted one. Obviously, the Cloud Save system has no file integrity checking in place since if it did, it would not replace a perfectly functional save file with a totally borked one. But as I said, Cloud Save is notorious for doing this to players on dozens of various games on the service, and Valve doesn't seem to care.

I'll stick with my under 10 seconds of drag and drop local backups any day of the week!

Besides... If you read the description of what Cloud Save actually is... It is a feature for allowing you to play your Steam games on other devices using the same game save. It is by no means the save file archival tool so many seem to think it is.

[Tedmouse]

Originally posted by goldengoose7:

The game crash is corrupting the save file, but the Cloud Save System is then replacing the previously normal/viable save with the corrupted one. Obviously, the Cloud Save system has no file integrity checking in place since if it did, it would not replace a perfectly functional save file with a totally borked one. But as I said, Cloud Save is notorious for doing this to players on dozens of various games on the service, and Valve doesn't seem to care.

I'll stick with my under 10 seconds of drag and drop local backups any day of the week!

Besides... If you read the description of what Cloud Save actually is... It is a feature for allowing you to play your Steam games on other devices using the same game save. It is by no means the save file archival tool so many seem to think it is.

Well then you put it wrong, BOTH are fault, if the game corrupts itself then that's a major issue seeing that the game is buggy.
Then steam automatically replacing good files with the now corrupt file from the game, there should be a save check system where you can select a save point in steams auto save, kinda like how i have 1000 plus fallout newvegas saves and I can go to any point in time during my campaign.

And if game is crashing and ruining saves and steam is ruining older auto save, then you can trust nether game or steam but only yourself.

[goldengoose7]

Yep. Manually backing up your save files to a secondary drive FTW!

The game should not be destroying save files when it crashes obviously. But the primary cause of OP's problem is that the Cloud Save system is taking that now corrupted save file and treating like any other viable save file. Overwriting the last viable save on the user's Cloud Save account with this corrupted and useless replacement.

If Cloud Save was designed properly, it would detect the corruption and immediately download the most recent viable save file in it's archive to the local game folder. That way the user would only loose very recent progress. Not their entire play history!

Since Cloud Save does not do this, the user should be keeping a well maintained local backup of their game saves, updated at the end of every successful gaming session.

Or not. You could take the approach I always see whenever I mention local backups and just pontificate that you shouldn't need to keep local backups blah blah blah, and ultimately sit there with your thumb up your A** when this happens to you. lol!

[Tedmouse]

Originally posted by goldengoose7:

Yep. Manually backing up your save files to a secondary drive FTW!

The game should not be destroying save files when it crashes obviously. But the primary cause of OP's problem is that the Cloud Save system is taking that now corrupted save file and treating like any other viable save file. Overwriting the last viable save on the user's Cloud Save account with this corrupted and useless replacement.

If Cloud Save was designed properly, it would detect the corruption and immediately download the most recent viable save file in it's archive to the local game folder. That way the user would only loose very recent progress. Not their entire play history!

Since Cloud Save does not do this, the user should be keeping a well maintained local backup of their game saves, updated at the end of every successful gaming session.

Or not. You could take the approach I always see whenever I mention local backups and just pontificate that you shouldn't need to keep local backups blah blah blah, and ultimately sit there with your thumb up your A** when this happens to you. lol!

Good thing I don't keep my thumb up my butt.
Kinda wishing I knew how to program, cause I could probably get a valve job fixing the cloud save and backup bug, and then maybe get some gaben autographs.
Heck I save everything, my laptop has 11tb of ssd space on it... and it's full.

Unfortunately or fortunately, my skills are in repairing medical devices and computers so no programming for me.

[Davido]

Originally posted by DARTHsup:

Ok WTF! I put 41 hours into this ♥♥♥♥♥♥♥ game and it crashed on me earlier today then there was a steam cloud error from it crashing and now my entire ♥♥♥♥♥♥♥ save file is at 0% and I now have no options except to restart! ♥♥♥♥ THIS!

yep just happened to me i was on 99.8% had all the kyber in the open world included the capital ships i was doing the last mission of rise of sky walker and my pc crashed i relunched the game and boom file gone

[Ashley Overcharge]

Originally posted by Davido:

Originally posted by DARTHsup:

Ok WTF! I put 41 hours into this ♥♥♥♥♥♥♥ game and it crashed on me earlier today then there was a steam cloud error from it crashing and now my entire ♥♥♥♥♥♥♥ save file is at 0% and I now have no options except to restart! ♥♥♥♥ THIS!

yep just happened to me i was on 99.8% had all the kyber in the open world included the capital ships i was doing the last mission of rise of sky walker and my pc crashed i relunched the game and boom file gone

I haven't returned to this game because of this. I was considering coming back if they had fixed this issue in all the patches since this post but your answer has made me decide to say no for another few months.

[zachjd]

[goldengoose7]

Originally posted by DARTHsup:

Originally posted by Davido:

yep just happened to me i was on 99.8% had all the kyber in the open world included the capital ships i was doing the last mission of rise of sky walker and my pc crashed i relunched the game and boom file gone

I haven't returned to this game because of this. I was considering coming back if they had fixed this issue in all the patches since this post but your answer has made me decide to say no for another few months.

Such a dumb reason not to play the game. Just drag and drop your save file to a secondary drive and maintain that backup over time. If your primary save file ever gets corrupted by a crash or whatever, all you do is drag and drop the backup copy into the Steam game folder and you are back up and running as if nothing happened.

I've never lost a second of game progress with this game in the over 600 hours I have put into it. The reason is simple... I keep local backups. 10 seconds of post session preventative maintenance to save hundreds of hours of gameplay progress vs ridiculing and refusing to even consider these safety measures? Decisions, decisions... lol!

No sympathy for those who chose the latter and got burned.

[Ashley Overcharge]

Originally posted by goldengoose7:

Originally posted by DARTHsup:

I haven't returned to this game because of this. I was considering coming back if they had fixed this issue in all the patches since this post but your answer has made me decide to say no for another few months.

Such a dumb reason not to play the game. Just drag and drop your save file to a secondary drive and maintain that backup over time. If your primary save file ever gets corrupted by a crash or whatever, all you do is drag and drop the backup copy into the Steam game folder and you are back up and running as if nothing happened.

I've never lost a second of game progress with this game in the over 600 hours I have put into it. The reason is simple... I keep local backups. 10 seconds of post session preventative maintenance to save hundreds of hours of gameplay progress vs ridiculing and refusing to even consider these safety measures? Decisions, decisions... lol!

No sympathy for those who chose the latter and got burned.

Good for you. You must be so happy on that high horse of yours. It's almost as if I haven't had this issue on any other TT Lego game even the very first TT Lego Star Wars game or really any other game for that matter... My save files didn't even get corrupted on Cyberpunk 2077! So I trusted them to have their ♥♥♥♥ together around launch. Just goes to show you can't trust any game company anymore. if you notice the date this was originally posted which was May 12th. This got dragged up over 9 months later and if TT still hasn't fixed this issue then why would I play the game again?

[goldengoose7]

Yeah... I did notice the date. People are still buying this game, as well as other Steam games because this can happen to any game's save file. Those who don't believe in a simple safeguard to protect their progress in their most recently purchased/played Steam game are still getting burned. As such, my useful advice is still as relevant today as it was last year. It will remain relevant next year, and the year after that too.

Throwing shade on me for suggesting a simple and easy solution for preventing someone in the future from loosing all of their hours of progress in this or any Steam game just makes you look like a JERK!

TT Games can't fix a problem that is 100% based on the individual specs of a single DIY computer build. Simply because the ingredients that go into the creation of a HARD CRASH are more or less INFINITE. Based solely around the specific hardware components, operating system variables and every other random/unique aspect of any one specific DIY computer build. (* Why do you think the console versions of this game do not suffer from this issue?)

Like I said before... I don't give a rip whether you consider my 10 second solution viable or not. Compared to your solution, which is to toss the game in the trash and move on because the developer refuses to fix the corruption problem, seems like a no brainer choice if you ask me. (*This doesn't happen on the console versions because those are running on closed systems.) Gaming PCs have infinite hardware component combinations, which makes resolving an issue like this more or less impossible to quash.

So... We are left with the reality of the situation. Those that understand this reality and take my advice will thank me later. Those who don't will look like a moron if they wind up with a borked save file in the future, having chosen to blow off a perfectly good proactive solution to the threat because...reasons.

Again... I really don't give a ♥♥♥♥ what you do, or what you think Dude. You are the one who copped this snotty attitude for no good reason and responded to my original post by ridiculing my advice.

In fact, I would actually prefer it if YOU don't backup YOUR save files and just trust in the law of averages that you will never experience a save file corruption event in your lifetime. That way, when that fateful day arrives on whatever Steam game you happen to be playing, and your PC suffers a hard crash followed by that game refusing to load after a reboot, it will be my last reply to you here that will be living rent free in that thick head of yours for days, weeks and maybe even months afterward.

A constant reminder that you are not as smart as you think you are, and that always playing the A Hole card just makes you look like an insufferable A Hole 100% of the time.

[ShinyRayquaza9]

Originally posted by goldengoose7:

Originally posted by DARTHsup:

I haven't returned to this game because of this. I was considering coming back if they had fixed this issue in all the patches since this post but your answer has made me decide to say no for another few months.

Such a dumb reason not to play the game. Just drag and drop your save file to a secondary drive and maintain that backup over time. If your primary save file ever gets corrupted by a crash or whatever, all you do is drag and drop the backup copy into the Steam game folder and you are back up and running as if nothing happened.

I've never lost a second of game progress with this game in the over 600 hours I have put into it. The reason is simple... I keep local backups. 10 seconds of post session preventative maintenance to save hundreds of hours of gameplay progress vs ridiculing and refusing to even consider these safety measures? Decisions, decisions... lol!

No sympathy for those who chose the latter and got burned.

Hi, ex switch player here, the game definitely has save problems. Lost 80+ hours of progress and quit the game until now. Didn't exactly have the option of a backup. Please get off the high horse :)