アクティベートできない

[ki_hiro_ki_1979]

購入、インストール後に起動したがアクティベートコードを聞いてくる。UbisoftConnect及びAnno1800は他の人のスレッドを見て、管理者権限で実行したが、やはりアクティベートコードを聞いてくる。
ゲーム起動までたどり着けないが、この面倒な操作どうにかならないのか。
とりあえず、ゲーム起動させる方法をUbisoftから回答してほしい。

[Ubi-Kubiq]

Hi ki_hiro_ki_1979,

thanks for reaching out.

First, I wanted to let you know that we are only able to assist players in English over Steam.

If you wish to continue in your native language, please submit a case via the support website.[ubi.li]

Should you want to continue here, no problem at all :)

Based on what you've written I understand that you cannot launch the game, due to an activation key message appearing.

To troubleshoot this issue we advise you to apply the following steps in this order >

1. Check no updates are waiting to be downloaded and that Ubisoft Connect is fully updated.
2. Verify the game files[ubi.li] of the game you are trying to launch in both Steam and Ubisoft Connect, to see if this will initiate an update.
3. Run Ubisoft Connect with admin rights[ubi.li]
4. Back up your save and game files[ubi.li] then Clear the Ubisoft Connect launcher cache.[ubi.li]
5. Reinstall[ubi.li]Ubisoft Connect.

Please let us know if that resolved the problem and you can now launch the game.