Activation key

[Sparks]

Where can i get my activation key of anno 1800 that i bought on steam

[gab]

same issue, have no idea. ubisoft sucks

[GenKds]

If you are having issues, exit the Ubisoft Connect and re-launch Anno 1800 from Steam.

[GLayne]

I almost gave up and regretted my purchase, but closing the stupid Ubisoft Connect and trying to start the game again from Steam fixed it. Thanks!

[Ubi-Mysterion]

Hi all!

I’m sorry to hear that you’re experiencing issues launching Anno 1800. If it’s the first time launching the game, please make sure that Ubisoft Connect is completely closed (and not running in the background). When it’s open and you try to launch the game for the first time, it thinks you’ve already played the game via Steam and will look for the license, prompting the activation key window.

I would therefore, advise to try the following:

1. Make sure Steam and Ubisoft Connect are completely closed via the task manager.

2. Launch Steam and then start the game.

3. It should automatically open Ubisoft Connect for you, link the two platforms, activate the game’s license on your Ubisoft account, and launch the game without asking for a key.

PLEASE NOTE: Before you try the first step, ensure you are logged in with the correct Ubisoft account you want to use. Once activated, the game is bound to that account.

I hope this helps. Please let me know if you have any further questions or issues, or if this isn’t your first time playing Anno 1800 and the activation key prompt is appearing randomly.

[EscaL]

Originally posted by Ubi-Mysterion:

Hi all!

I’m sorry to hear that you’re experiencing issues launching Anno 1800. If it’s the first time launching the game, please make sure that Ubisoft Connect is completely closed (and not running in the background). When it’s open and you try to launch the game for the first time, it thinks you’ve already played the game via Steam and will look for the license, prompting the activation key window.

I would therefore, advise to try the following:

1. Make sure Steam and Ubisoft Connect are completely closed via the task manager.

2. Launch Steam and then start the game.

3. It should automatically open Ubisoft Connect for you, link the two platforms, activate the game’s license on your Ubisoft account, and launch the game without asking for a key.

PLEASE NOTE: Before you try the first step, ensure you are logged in with the correct Ubisoft account you want to use. Once activated, the game is bound to that account.

I hope this helps. Please let me know if you have any further questions or issues, or if this isn’t your first time playing Anno 1800 and the activation key prompt is appearing randomly.

to me it does not ask for the cd-key but just does not start ubiconnect. When I click on Play the key turns Green but then UbiConnect does not start, neither when it is open in the background nor when it is closed and terminated from the Task Manager. With other Ubisoft games it doesn't give me this problem, but with Anno1800 it does

[Podnebesnaya]

Originally posted by EscaL:

Originally posted by Ubi-Mysterion:

Hi all!

I’m sorry to hear that you’re experiencing issues launching Anno 1800. If it’s the first time launching the game, please make sure that Ubisoft Connect is completely closed (and not running in the background). When it’s open and you try to launch the game for the first time, it thinks you’ve already played the game via Steam and will look for the license, prompting the activation key window.

I would therefore, advise to try the following:

1. Make sure Steam and Ubisoft Connect are completely closed via the task manager.

2. Launch Steam and then start the game.

3. It should automatically open Ubisoft Connect for you, link the two platforms, activate the game’s license on your Ubisoft account, and launch the game without asking for a key.

PLEASE NOTE: Before you try the first step, ensure you are logged in with the correct Ubisoft account you want to use. Once activated, the game is bound to that account.

I hope this helps. Please let me know if you have any further questions or issues, or if this isn’t your first time playing Anno 1800 and the activation key prompt is appearing randomly.

to me it does not ask for the cd-key but just does not start ubiconnect. When I click on Play the key turns Green but then UbiConnect does not start, neither when it is open in the background nor when it is closed and terminated from the Task Manager. With other Ubisoft games it doesn't give me this problem, but with Anno1800 it does

Same here. two other anno games are launching. but anno 1800 does not. already loosing my hope cause of two days struggling attempting to launch it.

[thinkProgress]

same here. Just downloaded and i cant find it cd key.

Now its looks like a problem is with ubi client.

[Ubi-Mysterion]

Hi all! I'm sorry to hear that the provided steps didn't help. Could you please try the following:

1. Freshly reinstall the Ubisoft Connect client (you can find the latest version here[ubi.li]).

2. Log in with the same account as before you uninstalled the launcher.

3. Restart Steam, then launch the game. This should automatically open Ubisoft Connect, link the two platforms, and activate the game’s license on your Ubisoft account without asking for a key.

Thank you for your patience ☺️