Cannot exit 1st person view after receiving hidden quest.

[ArgoBletchley]

https://steamuserimages-a.akamaihd.net/ugc/2071133993662931175/25164DE6573CBBB03644BD8E2905F252F51157AE/?imw=5000&imh=5000&ima=fit&impolicy=Letterbox&imcolor=%23000000&letterbox=false

So after receiving a quest from this shady fellow, I can't quit first person street view, which made me unable to turn down Princess Qing's settle request, and I lost an island to her :(

[76561199205081135]

Hi !

I've taken note of your report, and I'm sorry to hear that this view Issue impacted your experience in Anno 1800 !

In order to isolate the problem, I invite you to let us know the following :

- Are there any mods active on the affected save ?

- If an earlier save is available to reload, does the problem happen again ?

- If not, does the Issue happen again after starting a new save ?

Feel free to reach out if you'd like to share additional details, or if there's anything else we can help you with !


- Ubisoft Support

[ArgoBletchley]

Hi MrM! Thanks for looking into it.

To answer the questions,
1, I don't use mods.
2, didn't find an earlier save.
3, I've yet to test it on a new save, since I've being playing in creative mode after that and didn't see that quest giver in said game mode.

Also I did notice after Princess Qing settled her island, she soon settled another island in the New World without asking permission; at the time, I have already settled 3 islands in the New World before her.

[76561199205081135]

Originally posted by ArgoBletchley:

Hi MrM! Thanks for looking into it.

To answer the questions,
1, I don't use mods.
2, didn't find an earlier save.
3, I've yet to test it on a new save, since I've being playing in creative mode after that and didn't see that quest giver in said game mode.

Also I did notice after Princess Qing settled her island, she soon settled another island in the new world without asking permission, even though I have settled 3 island myself before her.

Thanks for the details !

For the purpose of our investigation, can you let us know as soon as you've tested in a new save in the affected game mode ?

This will help check if it was an isolated incident, or if this happens every time with this particular quest giver, which will help determine the best possible solutions.


- Ubisoft Support

[ArgoBletchley]

Originally posted by Ubi-MrM:

Thanks for the details !

For the purpose of our investigation, can you let us know as soon as you've tested in a new save in the affected game mode ?

This will help check if it was an isolated incident, or if this happens every time with this particular quest giver, which will help determine the best possible solutions.


- Ubisoft Support

Hi! An update,
I encountered 3 different quest givers today, and they all exhibit the same issue. None of them let me exit 1st person view after receiving their quests.

Screenshot of the quest givers:

https://steamcommunity.com/sharedfiles/filedetails/?id=2961367483
https://steamcommunity.com/sharedfiles/filedetails/?id=2961367717
https://steamcommunity.com/sharedfiles/filedetails/?id=2961367168

And this is all done in the old Creative game mode save I've started after the Update.

In the end I have to press F1 and go into postcard view first then press Esc to get out.
And when I go into 1st person view again, the old quest giver disappeared, and sometimes a new one would spawn.

[ArgoBletchley]

I hope this is helpful.
Also I couldn't find an earlier save since a few auto-saves happened when I tested it out.

[Ubi-Thorlof]

An idea: Have you tried pressing the same key combination (ctrl + shift + R) again to leave first-person mode?

[ArgoBletchley]

Originally posted by Ubi-Thorlof:

An idea: Have you tried pressing the same key combination (ctrl + shift + R) again to leave first-person mode?

Hi Thorlof
I was only able to test recently, but it worked! Thanks!
I guess was defaulting everything to Esc key. Although I am curious why Esc key doesn't work after receiving quest?

[Ubi-Pegasus]

Hey ArgoBletchley

Glad to hear your issue seems to be resolved with that combination of buttons, :) thank you for letting us know!

I'm not completely certain myself about the Esc key point you described, it could be that some quest types have some keys assigned in different ways depending on how the quest functions overall.

If you encounter anything else you need help with, feel free to let us know!

- Ubisoft Support