Can't get access to the mine in chapter 2

[Mashed Buddha]

I've tried everything, maybe there's some quest I'm missing, but I did the prisoner quest and I have not received any quest involving an explosives expert. I can click on the mines but not the stone wall. The mines still just say Route Blocked, and I have over 300 workers

[Wuik]

Hello,
After paid the 5000 coins , you must wait the explosive expert will coming at your harbour...
And click on it when he arrived .
The "campaing" is totally scripted so don't make more than that is asked ...

[76561199205081135]

Originally posted by Mashed Buddha:

I've tried everything, maybe there's some quest I'm missing, but I did the prisoner quest and I have not received any quest involving an explosives expert. I can click on the mines but not the stone wall. The mines still just say Route Blocked, and I have over 300 workers

Hi !

I've taken note of your report, and I'm sorry to hear that an Issue in chapter 2 of the campaign impacts your experience !

The thread has been moved to the Community Support section of the forum, to bring it the best possible visibility.

As Wuil mentioned (thanks for contributing by the way !), you will need to wait for the explosives expert to arrive after having paid the required sum.

Should the Issue persist after the expert arrived, or if there's anything else we can help you with, don't hesitate to let us know !


- Ubisoft Support

[Mashed Buddha]

Thanks for the replies, who do I pay the 5000? No one has asked for that... NVM

EDIT: Idk how many times I clicked on the existing quest to build the ships, but NOTHING further was triggered. I simply was not receiving the next quest. When you click any quest the quest giver starts talking. Well then for some reason I clicked the 'replay intro' button and then exited back to the world screen. Then suddenly there are new talking heads opening up the iron quest. That DID NOT happen on its own and I was baffled. I can't imagine that's how it should go, I can't predict what the game should do next.

[OH GOD YES]

IXNAY on the FAT BRAIN.
The QNS Table is invalid

[76561199205081135]

Originally posted by Mashed Buddha:

Thanks for the replies, who do I pay the 5000? No one has asked for that... NVM

EDIT: Idk how many times I clicked on the existing quest to build the ships, but NOTHING further was triggered. I simply was not receiving the next quest. When you click any quest the quest giver starts talking. Well then for some reason I clicked the 'replay intro' button and then exited back to the world screen. Then suddenly there are new talking heads opening up the iron quest. That DID NOT happen on its own and I was baffled. I can't imagine that's how it should go, I can't predict what the game should do next.

Understood, I'm glad to hear that this Issue was resolved and that the quest can proceed !

If there's anything else we can help you with, or if you have questions, don't hesitate to reach out to us !

Originally posted by OH GOD YES:

IXNAY on the FAT BRAIN.
The QNS Table is invalid

Hi !

I've taken note of your message, including the details provided.

Can you elaborate on what you meant when referring to QNS tables being invalid ?


- Ubisoft Support

[Mashed Buddha]

Originally posted by Ubi-MrM:

Understood, I'm glad to hear that this Issue was resolved and that the quest can proceed !

If there's anything else we can help you with, or if you have questions, don't hesitate to reach out to us !

Thanks, once that quest was triggered, all the proceeding quests came up quickly and as normal. Might be a bug regarding the one that didn't trigger.

[Ubi-Galaxy]

Originally posted by Mashed Buddha:

Thanks, once that quest was triggered, all the proceeding quests came up quickly and as normal. Might be a bug regarding the one that didn't trigger.

Hey @Mashed Buddha

I am glad that you were able to continue the quest. I hope you're enjoying the game now!

Should you need further support in the future, do not hesitate to get in touch.

Thank you very much.

- Ubisoft Support

[cpmrupp]

I know this is an old thread, but I'm running into the same issue and trying to figure out how you fixed it. What do you mean by the 'replay intro' button? I can't seem to find any button like this.

I've completed all available story quests (and non-story quests many times over), destroyed the pirates, added engineers to my city (was hoping that would help, but no) and finished the new world campaign, but I'm still stuck. Given the time I've put in, I think I'm more likely to give up and not frustrate myself further than start over from scratch.

[kleiner blauer Elefant]

Originally posted by cpmrupp:

I know this is an old thread, but I'm running into the same issue and trying to figure out how you fixed it. What do you mean by the 'replay intro' button? I can't seem to find any button like this.

I've completed all available story quests (and non-story quests many times over), destroyed the pirates, added engineers to my city (was hoping that would help, but no) and finished the new world campaign, but I'm still stuck. Given the time I've put in, I think I'm more likely to give up and not frustrate myself further than start over from scratch.

How did you reach Engineers without reaching the mines? That is impossible, as the expedition to the new world is only available after you reached the mines.

[Tuxedo]

@cpmrupp

I played the Campaign at least once until the ending sequence and like @Wuik
said here

https://steamcommunity.com/app/916440/discussions/1/5300214375029256169/#c5300214375027988607

the Campaign is totally scripted, and you have to pay attention to your Questbook
all the time. Getting through the Rocks is also a teaser for building a Monument
like the Worlds Fair, the Research institute or the Skyline Tower for example.

Meaning you have to build a Warehouse close to the Construction site
and connect it with a Street to your Main City and to your Trading outpost.

Otherwise the materials will never be delivered.

I picked an old Playlist for you, skip the first Video to Timestamp 50:00 and watch
closely from there on.

https://www.youtube.com/playlist?list=PLIsqJzeZeGYGOc0NMgOT7XRssU3eIKslq

[cpmrupp]

Originally posted by nijntje:

Originally posted by cpmrupp:

I know this is an old thread, but I'm running into the same issue and trying to figure out how you fixed it. What do you mean by the 'replay intro' button? I can't seem to find any button like this.

I've completed all available story quests (and non-story quests many times over), destroyed the pirates, added engineers to my city (was hoping that would help, but no) and finished the new world campaign, but I'm still stuck. Given the time I've put in, I think I'm more likely to give up and not frustrate myself further than start over from scratch.

How did you reach Engineers without reaching the mines? That is impossible, as the expedition to the new world is only available after you reached the mines.

I mostly traded and completed side quests but I also completed the 'Eden Burning' scenario in the New World. Here's my reddit post with a picture and more info:
https://www.reddit.com/r/anno/comments/1jr0qph/anno_1800_bug_cant_access_mine_in_chapter_2/

[cpmrupp]

Originally posted by Tuxedo:

@cpmrupp

I played the Campaign at least once until the ending sequence and like @Wuik
said here

https://steamcommunity.com/app/916440/discussions/1/5300214375029256169/#c5300214375027988607

the Campaign is totally scripted, and you have to pay attention to your Questbook
all the time. Getting through the Rocks is also a teaser for building a Monument
like the Worlds Fair, the Research institute or the Skyline Tower for example.

Meaning you have to build a Warehouse close to the Construction site
and connect it with a Street to your Main City and to your Trading outpost.

Otherwise the materials will never be delivered.

I picked an old Playlist for you, skip the first Video to Timestamp 50:00 and watch
closely from there on.

https://www.youtube.com/playlist?list=PLIsqJzeZeGYGOc0NMgOT7XRssU3eIKslq

Thanks for trying to help. The video is good, but it shows the exact point where it seems my game bugged out. I built the shipyard, went into chapter 2 and received the 'bulk order' quest but in the video he immediately after receives the 'any old iron' quest which sets him off on the quest chain - I never received that quest.

It appears the fix to this issue is to go into 'quest book' and click 'replay introduction audio' on the 'bulk order' quest, this will trigger Hannah providing the next quest. Unfortunately as I had already completed this quest (and played for many more hours) I have to go back to just before I completed the quest. So most time lost, but not all time lost.

[Tuxedo]

Originally posted by cpmrupp:

Thanks for trying to help. The video is good, but it shows the exact point where it seems my game bugged out. I built the shipyard, went into chapter 2 and received the 'bulk order' quest but in the video he immediately after receives the 'any old iron' quest which sets him off on the quest chain - I never received that quest.

Looking on your Reddit entry, it reminded me on this right away.

https://steamcommunity.com/app/916440/discussions/0/6015206486185952331/

After i was spotting this Thread here on Steam, i completed the full Arctic Questline
without any issues already.

I started a new Sandbox game once more a few weeks ago, and i completed
the Arctic Questline once more without any issues, because i was not touching
any other Islands except for King William Island, and followed strictly the Questbook.

So it seems to me, and as for the Campaign and for the Arctic Quest line,
if you don't stick to your Questbook strictly, and try to not rush or go
beyond what you should do, and going further as allowed to do,
it is causing these issues.