Anno 1800

Anno 1800

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OneNeptune Dec 20, 2022 @ 7:27pm
Account suspended?
I spent $100 to buy this game and when I try to launch, it says "Account suspended" on my first log in attempt yesterday. It said temporary and wait... so I wait 24 hours, and try ONE TIME, and again "Account suspended". Is there a way around this?
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Showing 1-15 of 46 comments
brimstone Dec 20, 2022 @ 7:32pm 
uh, open a support ticket on their official site?
OneNeptune Dec 20, 2022 @ 7:42pm 
so.. I can't play the game I spent money on because of a weird technical issue? why does it say multiple failed log in attempts when I "tried" 1 time with a correct password?
OneNeptune Dec 20, 2022 @ 7:43pm 
Originally posted by brimstone:
uh, open a support ticket on their official site?

I was hoping I could play tonight before bed, not in a week when they respond to a support ticket with a template response, and another week when they actually do something.
brimstone Dec 20, 2022 @ 7:47pm 
Originally posted by OneNeptune:
I was hoping I could play tonight before bed, not in a week when they respond to a support ticket with a template response, and another week when they actually do something.
i don't understand what you think of any us can do for you
OneNeptune Dec 20, 2022 @ 7:48pm 
Originally posted by brimstone:
Originally posted by OneNeptune:
I was hoping I could play tonight before bed, not in a week when they respond to a support ticket with a template response, and another week when they actually do something.
i don't understand what you think of any us can do for you

It seems like nothing, but felt fair to ask if someone knew of a work around?
Smokerbait Dec 20, 2022 @ 7:49pm 
Originally posted by OneNeptune:
Originally posted by brimstone:
uh, open a support ticket on their official site?

I was hoping I could play tonight before bed, not in a week when they respond to a support ticket with a template response, and another week when they actually do something.

Well, sorry to say, but none of us are going to be able to do anything about it. And if the reason for this happening was in error, trying to "get around it" would be grounds for legitimately suspending your account.

Submit a support ticket or refund the game. I'm not being mean, that's just the reality of the situation.
vkobe Dec 20, 2022 @ 8:45pm 
yeah like smoker say refund your game
eternien Dec 21, 2022 @ 8:42am 
Refund and play it in "another way" if you now what i mean ;-)
Wilberforce Dec 21, 2022 @ 9:17am 
Originally posted by eternien:
Refund and play it in "another way" if you now what i mean ;-)

no.. what do you mean ?? plz explain
Last edited by Wilberforce; Dec 21, 2022 @ 9:18am
Originally posted by Wilberforce:
Originally posted by eternien:
Refund and play it in "another way" if you now what i mean ;-)

no.. what do you mean ?? plz explain
We all know what he mean, your baiting is laughable.
Wilberforce Dec 21, 2022 @ 9:25am 
no.. why cant i be as stupid as he/she/x is...
Last edited by Wilberforce; Dec 21, 2022 @ 9:26am
Originally posted by Wilberforce:
no.. why cant i be as stupid as he is...
Well you're trying to defend a company that didn't care about screwing over their fanbase by pulling the rug on steam. So, you kinda are.
Wilberforce Dec 21, 2022 @ 9:35am 
Originally posted by Ghost_Star:
Originally posted by Wilberforce:
no.. why cant i be as stupid as he is...
Well you're trying to defend a company that didn't care about screwing over their fanbase by pulling the rug on steam. So, you kinda are.

no.. im trying to say.. is wrong to just take a ting from someone who put alot of time and effors into making it... for whatever reason.....

i dont think much of the "he was an ass so that makes it right for me to be an ass to" you put forward tho..

If you take a look at history...well present time as well... i think most are able to see just how much good that have done us all....
Last edited by Wilberforce; Dec 21, 2022 @ 9:36am
Wilberforce Dec 21, 2022 @ 9:40am 
And i might add... i dont have any special love for Ubi .... just got the Complete edition... just to find out that complete in frence/canadian apparently translate to "not contanning all the pieces"
Last edited by Wilberforce; Dec 21, 2022 @ 9:45am
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Date Posted: Dec 20, 2022 @ 7:27pm
Posts: 46