Dead Island

Dead Island

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Trisuniel Aug 12, 2013 @ 6:25pm
Annoying Crackling Sound
So I had Dead Island for a while now it has always worked fine until I upgraded to GOTY from the Humble Bundle. Now whenever I'm in game I get this annoying crackling sound. I never had this issue until now. I have looked at suggestions I found on how to fix this but nothing has worked so far.

I'm using this headset: http://steelseries.com/us/products/audio/steelseries-siberia-v2-usb

Can anyone help me fix this issue?
Last edited by Trisuniel; Aug 12, 2013 @ 6:30pm
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Showing 1-15 of 16 comments
hendawg2020 Aug 12, 2013 @ 6:36pm 
Here's the first thing I found regarding your issue. Have you already tried what is suggested here? http://forums.steampowered.com/forums/showthread.php?t=2109429
Trisuniel Aug 12, 2013 @ 6:45pm 
Nope, that didn't work. Still getting the crackling sound.
This is probably a fix you tried already, but I had to tell Windows I had a 5.1 speaker setup instead of 7.1. (In reality I have neither, but use headphones with simulated surround via Dolby Headphone.) Anyway, that fixed it.
Trisuniel Aug 12, 2013 @ 9:33pm 
How would I do that? I can't find any option to do that.
Assuming Windows 7, right-click system tray audio icon -> Playback devices -> single-click on the device in question (mine is called Speakers - ASUS Xonar DGX Audio Device) -> click "Configure" button in lower left of window

Perhaps this is not relevant to your headset.

I just happened to try another fix from another thread, and that also seemed to work (not 100% confirmed, but seemed to). That fix was to disable SPDIF/Digital output on that same screen (Playback devices tab of Sound control panel app). Again, may not be something you see with your setup.
Trisuniel Aug 12, 2013 @ 9:48pm 
This is strange. I set it to 5.1 and it fixed the issue. But then something strange happen. I set it back to 7.1 to test if doing this is actually to reason it is fixed. But now it is working on 7.1.

So setting to 5.1 and then back 7.1 what it was before somehow fixed the issue. Do you know how this managed to fix the issue?
Last edited by Trisuniel; Aug 12, 2013 @ 9:48pm
No damn clue. The bugginess of this game bothers me.
Trisuniel Aug 12, 2013 @ 9:51pm 
Well at least the issue is fixed. Thanks for the help.
Showtime, Synergy! Aug 12, 2013 @ 10:56pm 
You're welcome.
LOGAN Aug 13, 2013 @ 8:50am 
Well, on my 7.1 set I had horrible noise coming out of right speaker. These kind of sounds could possibly damage the speaker. It's sad this hasn't been patched long ago.
Crushburn Aug 14, 2013 @ 12:04am 
The problem is you cant really fix it sometimes it happens sometimes not. It happens with all the 7.1 setups. My best try was to take the audio.scr from Dead Island Riptide. But you can never fix it completely so sometimes you have the crackling sound or ultra loud sound on the right speaker. Just restart the game till you have no crackling sound then your good to go. It is a bit annoying but it helps.:island:
Showtime, Synergy! Aug 14, 2013 @ 10:36am 
FWIW I fixed mine 100% (or rather, worked around the bug) by changing 7.1 to 5.1 in Windows' audio control panel.

That said, I do not use USB headphones, which seem to suffer worst from the bug. Maybe it is impossible to fix 100% on those.
BrA1nE Oct 25, 2016 @ 9:29am 
Old thread but I just fixed this after abandoning game for over a year due to the sound problem. After seeing this thread about configuring playback I went in properties and advanced and changed to 24bit, 192000hz Studio Quality and all working OK now, maybe I will get to finish the game finally!
Giorgetti Jul 22, 2017 @ 3:44pm 
Solved by switch from 8channel to 2channel in xonar dx audio center
mcq Jun 1, 2019 @ 8:48am 
yo mamas yo papa
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Date Posted: Aug 12, 2013 @ 6:25pm
Posts: 16