Dead Island

Dead Island

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Relance Jan 22, 2013 @ 11:50pm
Dead Island and Windows 8
I'm just becoming mad about this. It doesn't working, for some reason the game starts and then it close almost in the same moment. I tryed de-activating my antivirus, changing it, istalling again GPU drivers, Direct X, C++ library, Steam, game. Really, everything. I start to think the problem here is Windows 8 Pro x64 but I can't figure out why in hell!

Shouldn't be a patch of that? Or something to fix the problem?
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Showing 1-15 of 23 comments
DangerPizzaSlice Jan 23, 2013 @ 12:09pm 
Problem not in win8. A'm on it. Write your config, and what libraries and netframework you have. Sorry about mistaker, from mother russia vodka balalaika, you know
Relance Jan 24, 2013 @ 7:21am 
Thank you for your answr and don't worry, Italy here, pizza mandolino, so I can mistake too. ^^

Here is my specifications:

i5 3570k processor 3.4 GHz
DDR3 8 GB ram dual channel
SSD Samsung 840 Pro 128 GB
SAPPHIRE AMD Radeon HD 7950 OC edition, 925 MHz Core and 5000 MHz 3 GB GDDR5 (with Catalyst 13.1 running, with OpenGL 6.14 and Direct 3D 9.14)
Full HD Asus Monitor 23''

Microsoft .NET Framework 4.5 (latest update)
Relance Jan 26, 2013 @ 11:06am 
Any idea?

Oh, and I've alreadu tried the trick of changing, in game.ini, (It) in (it). Nothing to do about it.
Last edited by Relance; Jan 26, 2013 @ 11:07am
slinki Jan 29, 2013 @ 11:40pm 
My specs are identical with the exception of my vid card being a GTX460.

I had an issue loading the game for the first time following installation. The opening cutscene would loop continuously.

Solution: Browse to the game folder (...Steam\steamapps\common\Dead Island) and right click on "DeadIslandGame.exe" and "Create Shortcut". Throw that on your desktop and see if it will run correctly from there.

Since doing that the game has ran perfect for me. Great game.
Last edited by slinki; Jan 29, 2013 @ 11:41pm
Relance Jan 30, 2013 @ 3:27am 
I'm already launchingb the game from the shortcut on my desktop. :P But thank you for your help. ^^
slinki Jan 31, 2013 @ 12:03am 
As goofy as it sounds, the desktop shortcut that was put on the desktop during installation wouldnt run for me. So, I ran the game from the folder DeadIslandGame.exe and it worked.

The installed shortcut URL looks something like "steam://rungameid/####".

Guess I should have pointed that out prior.
Relance Jan 31, 2013 @ 9:31am 
Well, I said to myself " Well, why not?" but then... nope, not working yet. The official support just says they can't do much more than giving the general advice, like downloading direct x or c++ or "Run as administrator" and so, something I've already done.

How could I have all this issues?
Last edited by Relance; Jan 31, 2013 @ 9:32am
fco2013 Jun 30, 2013 @ 7:41pm 
So I've been having a different issue with DI. I can't even get video. This is what happens every time i run DEad Island.https://dl.dropboxusercontent.com/u/22055861/Screenshot%20(2).png
Specs:

Win 8 64
i7 4700mq
nvidia gt 740m
8gb ram
1080p display

Help?

Edit: fixed the link
Last edited by fco2013; Jul 1, 2013 @ 11:55am
Xander Jul 24, 2013 @ 1:02am 
I've got the same issue as fco2011 above as per the screenshot. Any ideas?!

Win 8 64
i7 4702MQ
nVidia GTX760M
8GB ram
1600 x 1200
beltmatt_usa Aug 5, 2013 @ 12:25pm 
I have exact same issue as fco2011 and Xander.

Windows 8 64
4th generation Intel(R) Core(TM) i7-4700MQ Processor
NVIDIA GeForce GT 740M Graphics with 2048MB of dedicated video memory
8GB DDR3 System Memory (2 Dimm)
1366x768

I opened a ticket with deep silver tech support and they replied (didn't help):


Dear Customer,

thank you for your inquiry.

Dead Island was developed, tested and released before a final version of Windows 8 was available. Here are some general tips you can try in this situation:

- try to launch the game with as little other running tasks as possible.
Maybe another application running in the background is causing these problems.

- start the game with the option "run as administrator" (right-click on the program symbol and choose the corresponding option from there)

- start the game in compatibility mode for windows XP or Windows 7 (right-click on the program symbol and choose the corresponding option from there)

- install the latest version of DirectX 9.0c from www.microsoft.com

Therefore we unfortunately can't guarantee the operability on your system, please use a Windows operating system which is officially supported by Dead Island.

Note: If you reply to this Email please do not edit the subject line. Thank you!

Best regards

Your Support Team

Deep Silver Inc.
Technical Support
900 Larkspur Landing Circle
Larkspur CA 94939 / USA

Technical support:
08:00 (8:00 am) Pacific Time to 17:00 Pacific Time (5:00 pm)
Phone: 1-888-883-1505
Email: techsupport@deepsilver.com
Webpage: http://www.deepsilver.com
Last edited by beltmatt_usa; Aug 5, 2013 @ 12:31pm
Scenarious Aug 7, 2013 @ 1:03am 
I find it interesting that you all have an i7 4702MQ
I'm also running Windows 8 x64 so I doubt it's that.
Maybe try and run the game with only 1 or 2 cores or with hyperthreading disabled and see if that gets it working.
I have no problems with an x6 1100t. Maybe the game doesn't like the hyperthreading on that CPU for some reason?
jokerjinxing Oct 25, 2013 @ 2:29pm 
i have win 8 as well and having the same problem i can play all my other games but this one i can even run dead island riptide but this one black screen and sound has anyone fixed this
Butter On Donald Oct 25, 2013 @ 2:40pm 
im not good with computers and when i installed my game i lauched it but when the lauch window comes up it just closes! i tried to validate my files on the game and it findes 2 files that are incorret, wrong, destroyed or what you what to call it what should i do? and i also have windows 8 with quad-core prossesor AMD
KolyaMbaOne Oct 26, 2013 @ 1:40am 
+
WBSpektrum Oct 26, 2013 @ 10:56am 
J'achète un jeu, la moindre des choses serait qu'il fonctionne. Si quelqu'un a une solution viable, je suis preneur...
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Date Posted: Jan 22, 2013 @ 11:50pm
Posts: 23