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If thats the case, you just need to log into my.com webstite with your steam acc: https://cb.my.com/en/inventory
and claim the items.
But, if you bought the game, it might be Conquerors blade: Frontier (available in SEA region). In that case, maybe try going to this website.
https://store.steampowered.com/sub/260139/?curator_clanid=4777282&utm_source=SteamDB
I myself am from EU, but can play there (that unavailable due to region message was bypassed throught this link when I bought it).
If issue is still not solved try to write a ticket: https://support.my.com/games/kb/cb/
Stressing to have to deal with this stuff just cause they removed the game from y region. If they were planning on doing this they shouldn't have promoted it in the first place :/