Connection Lost !!!

[Fesayi]

I got an error which is Connection Lost. It is appeared after 30 seconds in game.
I've already asked to technical support to solve this issue, but I am still waiting. It's been 3 days.
Also, I see so much people have this error in forums and in steam community.

[✪ SickoMode16]

so do i ...

[✪ SickoMode16]

idk what to do about it.

[Newbz]

Originally posted by Fesayi:

I got an error which is Connection Lost. It is appeared after 30 seconds in game.
I've already asked to technical support to solve this issue, but I am still waiting. It's been 3 days.
Also, I see so much people have this error in forums and in steam community.

I have the same problem.

= ` (

[Zerosblade]

Have been having this issues since launch, some people said its due to playing through the steam version. Do you guys play through steam or directly through my.coms launcer? Trying to download theirs now to see if it fixes anything.

[Newbz]

Originally posted by Zerosblade:

Have been having this issues since launch, some people said its due to playing through the steam version. Do you guys play through steam or directly through my.coms launcer? Trying to download theirs now to see if it fixes anything.

I tried right-clicking the game properties in Steam, then clicking the "browse local files" button ... and I am trying running the EXE file as administrator.
The game is working, so far ... but I am not sure if it's because of what I did or because the developers have been improving the server performance.
The load times between quests are still very long, however, so that part has not changed.

[Merto]

only crash in the battles.wrtt and grtt is so high before the crash, game cause so much upload and i dont have a good internet connection for upload

[Fesayi]

They answered the ticket, so I add the answer. It may help other people. However, problem could be due to high population in server. For me, it is resolved without fixing.


6/8/19 4:26 PM
Support Service
Dear Player,

We are sorry to hear that you are experiencing these issues with your game client.

Please ensure that you have added the My.com Game Center and Conqueror's Blade to your security software exception list.

After that, please ensure that your game client is in good health by navigating to the Conqueror's Blade game page in your My.com Game Center.

Next, click on the green down arrow next to "play" and select "Verify and fix installed game client files".

Please give the My.com Game Center a few moments to check and repair any corrupted files in your game client.

We also strongly recommend you make sure that the latest Windows updates and drivers are installed on your PC.
-----

If the problem persists, please perform a "clean" Windows reboot by following these instructions:

1. Ensure that you are logged into your system as an Administrator.
2. On your keyboard, please press the "Windows" key and the "R" key at the same time.
3. Type "msconfig.exe" into the "Open:" field without quotes.
4. A "System Configuration" window will appear. On the "Services" tab, you’ll notice a long list of services available on your PC.
5. First, check the box labeled "Hide All Microsoft Services". As its name implies, this will hide all Microsoft services on the list.
6. Next, click the "Disable All" button. (To boot normally, click the "Enable All" button at Step 6.)
7. Finally, click the "Apply" button, then the "OK" button, and reboot your computer.


Please check if the problem persists.

If you have any other questions or concerns, please don’t hesitate to contact us.

_______________
Best regards,
William
Support Team

Also, Newbz steam user adds its solution as:

I tried right-clicking the game properties in Steam, then clicking the "browse local files" button ... and I am trying running the EXE file as administrator.
The game is working, so far ... but I am not sure if it's because of what I did or because the developers have been improving the server performance.
The load times between quests are still very long, however, so that part has not changed.

[KiwiRouge]

Hi all,

I'm facing the same problem. I did all suggestions and I still having high WRTT and GRTT then the connexion lost popup forcing me to leave the game.

Some of yours solved the problem? In the yes case, how pls?

Have a good day

[Heavy Cream]

I fixed the Unsupported crash.

So I, unfortunately, added the Chinese characters' request to my firewall. That was bad. After that, I could not start the game. Many people have the same problem.

The fix I used was simple.

1) Closed all apps.
2) Went into the firewall and deleted all Chinese character Inbound and outbound.
3) Full restart
4) check the firewall to make sure it is all gone and start the game.
5) There is a small update.

This worked for me.

[mcdr1ve]

same problem for about week now getting kicked when entering the battle, Connection lost, cant log in char till battles over

[LE KALYNA]

J'ai le même beug depuis qu'ils ont fait leurs mis à jour d'une nouvelle map ça me mais lost connexion .