Apple iOS App Broken

[=ASDF=]

Hey, game starting acting super weird on my iPad. Unplayable. I thought I might try to reinstall it, but it is not even in the Apple Store. What's going on?

[Juggernaut]

Since the latest updates to OS the app has had serious issues and was pulled from the app store while they try to get a fix. If you already purchased it and wish to access it again, try the following:

1. Open the App Store.
2. Open your profile using the icon in the top right.
3. Click the Purchased button.
4. Click the download icon next to Axis & Allies 1942 Online.
(Note if you click on the title or image for our App it will take you to a page with a connection error because the store page no longer exists. They need to specifically click the download button).

[=ASDF=]

Jeesh. Sucks that an update would harm the code's integrity so much. I am blaming Apple.

[cgubala]

I can’t wait until I can purchase the iOS version. Still unavailable

[dmckay12345]

Accessed the app download through the purchase option described above. It worked but now it is saying that the version I have is out of date and won’t allow online play. Please download latest.

So what now?

[Julius Borisov]

Here is what happened. We pulled AAO from the App Store to fix the Black Screen issue on iPhones and the dice animation bug on iOS 15.4.

Here is how players should be able to download the game while it is in the state where it cannot be purchased:

1. Open the App Store.
2. Open your profile using the icon in the top right.
3. Click the Purchased button.
4. Click the download icon next to Axis & Allies 1942 Online.
(Note if you click on the title or image for our App it will take you to a page with a connection error because the store page no longer exists. You need to specifically click the download button).

However, yesterday we released a new patch - which has tentative fixes for these 2 issues - but due to how the App Store works, the patch didn’t register on the App Store because the game is pulled from it.

We will be returning the game to sale on the App Store for 2 hours today, which should register it with players as the latest version. Then we will pull it from sale again because we want to test the changes first with those of you who would like to provide some feedback (might auto-update for some, but others will be able to update to the latest version even after we pull it per the 4-point instruction above).

The game will fully return to the App Store only when we feel the quality of the iOS version is good.

[mr243]

Originally posted by dmckay12345:

Accessed the app download through the purchase option described above. It worked but now it is saying that the version I have is out of date and won’t allow online play. Please download latest.

So what now?

Same exact problem here, and I have 10 games I’m in the middle of. If these idiots don’t fix this problem and get this app back in the Apple App Store I’ll lose all of those games. Ridiculous.

[mr243]

Originally posted by Julius Borisov:

Here is what happened. We pulled AAO from the App Store to fix the Black Screen issue on iPhones and the dice animation bug on iOS 15.4.

Here is how players should be able to download the game while it is in the state where it cannot be purchased:

1. Open the App Store.
2. Open your profile using the icon in the top right.
3. Click the Purchased button.
4. Click the download icon next to Axis & Allies 1942 Online.
(Note if you click on the title or image for our App it will take you to a page with a connection error because the store page no longer exists. You need to specifically click the download button).

However, yesterday we released a new patch - which has tentative fixes for these 2 issues - but due to how the App Store works, the patch didn’t register on the App Store because the game is pulled from it.

We will be returning the game to sale on the App Store for 2 hours today, which should register it with players as the latest version. Then we will pull it from sale again because we want to test the changes first with those of you who would like to provide some feedback (might auto-update for some, but others will be able to update to the latest version even after we pull it per the 4-point instruction above).

The game will fully return to the App Store only when we feel the quality of the iOS version is good.

NOPE!! Didn’t work. I uploaded the game via the method you describe and I’m still getting the error message about it not being the latest version of the game.

What now??

I have 10 games I’m in the middle of playing and this is going to mean I won’t be able to log in until you asshats fix this—so…I’ll lose all of those games because I can’t log in.

Thanks!!

[mr243]

Can someone at least freeze the 24hr timer on games while this company fixes this problem so people don’t lose games through no fault of our own?

[Julius Borisov]

Tell me your Commander Names and IDs and I'll delete the games for you.

Don't worry - you will be able to update to the latest version per that instruction even afterwards. As for those 2 hours, should be ~9am-11am MDT.

[dmckay12345]

Colonel flag #6866. I have 2 active games that will time out today. One I was on the verge of winning. Hope the new download works today. At what time should I try again where the new version can be downloaded?

[mikeslumpy]

I’m having the same problem with iOS. The fix you gave isn’t working for me, there is no down load button and when I click the app button it tells me it’s not available in the store. My commander name is Sev #6605. I’m in the middle of a bunch of games. What do I do and when will I be able to update?

[dmckay12345]

I see you deleted my games, thanks. What is the expected time when we can download the latest version?

[mr243]

Originally posted by Julius Borisov:

Tell me your Commander Names and IDs and I'll delete the games for you.

Don't worry - you will be able to update to the latest version per that instruction even afterwards. As for those 2 hours, should be ~9am-11am MDT.

Thank you Julius—I will set an alarm and check the update option route works for me during the window of time you mentioned. If that doesn’t work, I’ll ask for your help in deleting the games.

[Julius Borisov]

The period should be ~9am-11am MDT. Sev #6605, if you want me to delete your games (or a part of them - which ones?) just let me know here.

[mikeslumpy]

My name is Sev #6605 I’m in a bunch of games. Could you pause the timer?

Originally posted by Julius Borisov:

Tell me your Commander Names and IDs and I'll delete the games for you.

Don't worry - you will be able to update to the latest version per that instruction even afterwards. As for those 2 hours, should be ~9am-11am MDT.