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Next time you can send a report directly to the EAC.
https://www.easy.ac/en-us/support/game/contact/report/
get a refund dude, and thanks for making this post which in result has given us a heads up..
Every online game has hackers.
How can someone expect somerhing from a small indie dev team what even tripple aaa publishers with hundreds of employers as well as tons of expertise can't stop?
I think you expect too much and also from what I have seen and heard the deadside devs are very active in banning hackers.
Maybe they should use hardware bans, they are harder to overcome or circumvent, but you will never have a totally cheaterfree online gaming experience.
With your attitude you punish those who at least try their best to fight it.
When you plant a garden you are responsible for plucking the weeds from your garden. No magical weed fairy is going to show up with an anti weed bong and do it for you. Same with the developers for this game. If you love your creation and don;t want to see it fail then install Anti-Cheat software.
If this isn't enough then get a guy surfing the game in invis/god mode looking for them, it's your game you have the power to hire someone for next to nothing to help combat this issue. My buddy bought the game which 10 of us were all looking to buy, within minutes he was attacked over and over by godmode,aimbot,speed hacking people. Not hard to find these peeps they are blatantly doing their thing.
In fact it's so easy for companies to combat this by just adding non employee players to a mod team who will catch these tools for them. Obviously you would need to implement this in a way to minimize abuse and false bans, no system is perfect but this is why everyone plays private servers, admins on private servers remove hackers within minutes of them showing up.
STOP MAKING EXCUSES FOR POOR PLANNING> A business is a business and in this stage of the gaming world even the most casual of players knows better.
I totally don´t want to make any excuses, hackers and cheater are an immense problem, not only in this game, but I chose to give these devs a chance and hope they can sort this out.
Having people on the servers who scout for cheaters and ban them would be great, no question and like I said hardware bans might be a solution as well, since let´s face it, if they loose their account they just make another one, with a hardware ban there is nothing they can do anymore to play this game again.
Hackers certainly are in every fps game, I usually avoid the first couple months of release when those hackers get dealt with. The problem with that is that now a days unless a streamer is covering a game they all die within weeks. Take Ring of Elysium for example. Most likely the best battle royal on the market and it's dead. Hackers were a thing but the devs got on them pretty fast and broadcast bans over the game channels. PUBG feels so clunky and unsmooth compared to Ring. I loved PUBG but the Chinese hackers were too much and It was shelved a year or more ago. So many good times in that game but the companies voice had the odacity to call out people as xenophobes for wanting a region lock on China. Well it turns out that 96% of all the hackers caught on PUBG were in fact Chinese hackers, not opinion either it was factual information provided by the same guy calling us all xenophobes.
So yes I understand that hackers are something a game shouldn't be judged by, BUT if the company isn;t perceived as doing much more then installing a crappy (ESAC) anti cheat program then they won;t have a game before long. I don;t want that as I feel deadside could be a great game maybe the best since Arma 2 Dayz.
Private servers will help with that, they have always been the go to for survival/fps games. No one plays on official Rust servers. They play on servers with admins they trust. Rusty Moose for example. Might not be the greatest servers but they are run by a facepunch employee and she does a great job at hunting down cheaters and takes pride in the game she works for.
I hate those cheaters so much and it is so sad how they ruin games. This is why I suggested hardware bans, the devs of Scum do it and it´s quite effective, though it´s like a sisyphean task because of the sheer amount of cheater/hacker.
Imagine you have 5 people to create a game, they can´t all be coders, you also need graphic artists and so on, but lets just say you have two coders in this team..
Even if they are super skilled, they have hundreds or thousands of very skilled hackers in the world to counter who constantly find new loopholes in the code with their hacks, because the code is simply unfinished.
This is also the reason they don´t want to give out the server files, because then the hackers would have a much easier time developing new cheats.
It is a serious problem, because not only do they have to deal with all those upcoming hacks, but they also need to implement new features, because people want content and nowadays many people already complain after a week without an update about the game will die and all that drama which drives potential new customers away, but they are needed to keep development going.
I think these devs deserve a chance, although the game doesn´t have much content at that point, it is already so well optimized that I´m just astonished, which is why I think they can handle all those problems, but they certainly need time.
I´m not sure if easy anticheat is the best choice, I´m no expert on this topic, but I think it wouldn´t exist anymore if it were that bad.
However, time will tell how things go. I hope the best for the devs, because I like what they have created so far.