Crash and Rollback consecutive.

[SRZAZ]

Hello everyone, I hope this message finds you well.
Valheim is an incredible game, which has already cost me almost a thousand hours, and none of that was negative.
However, since the beginning of Ashlands, the game has been crashing and every time it closes when I return to the game, my character suffers a rollback from the point I started previously and replacing the current inventory with the inventory from minutes ago, deleting all items, and resetting the entire progression.
This has been a burden since the release of the Ashlands expansion, and I waited for an update this past week before the day of this message and nothing happened.
I would like to take this to the community and know if anyone else suffers from this error, and if anyone knows how to solve it, I have already lost countless items, progression and farm, important detail here, if I'm playing solo, everyone suffers rollback along with the character, everything that was built, edited or farmed, the SAVE button in the ESC menu doesn't work for anything, it doesn't save anything.
Playing on an online server only causes my character to suffer rollback, but the problem gets much worse.
If I have died, and the game crashes and I haven't recovered my items yet, the rollback clones my items because it goes back to the moment before my death, keeping the tombstone there intact with all the recently lost items on it, making everything a mess.
I need a lot of help, the feedback channel with the developers is weak and almost non-existent, with little or no response, so if anyone has gone through something similar please help me.

[Soma]

The first, and most important question is are you or have you ever used MODS?

If not then there is someone here named MaCaBre and I have noticed they are amazing at pointing you in the right direction. So please let us know here about your mod use. If you are/were using mods then it is most likely a mod issue and you should check the mod forums from teh site you downloaded them from.
Good luck!

[SRZAZ]

Originally posted by Soma:

The first, and most important question is are you or have you ever used MODS?

If not then there is someone here named MaCaBre and I have noticed they are amazing at pointing you in the right direction. So please let us know here about your mod use. If you are/were using mods then it is most likely a mod issue and you should check the mod forums from teh site you downloaded them from.
Good luck!

Hi Soma, thanks for responding. It was my mistake not to include this in the post initially, but I don't use any mod, and I've installed the game several times since then and always had the same result, whether on SSD or SATA HD.

[MaCarBre]

Originally posted by SRZAZ:

I see you also posted on Discord, so would be replaying to you there. You can update this thread if you manage to resolve your crashes.

[Sanddrinker]

I was getting random Valheim crashes anywhere from 10 minutes to 1 hour apart. Nothing else was crashing, no other games or applications. Only since the Ashlands update.

Long story short, I fixed it by changing a BIOS setting: CPU Internal AC/DC Load Line from "Turbo" to "Extreme".
No, I'm not overclocking, and yes it's an obscure BIOS setting that you shouldn't have to change.
No crashes in about 10 hours of play since I made that one change.

Just in case it does crash again, I also turned off Cloud saves for Valheim.
First, in the game from the main menu, I converted the world and character saves to Local.
Then in Steam I turned off "Keep save games in the Steam cloud" or something like that, in the Valheim Properties window in the Steam library.

tldr: CPU voltage was too low under load, causing Valheim and only Valheim to crash. Fixed by changing BIOS setting.

[MaCarBre]

Originally posted by Sanddrinker:

On what system specs?

[Sanddrinker]

Originally posted by MaCarBre:

Originally posted by Sanddrinker:

On what system specs?

Intel i7-9700k CPU on Gigabyte Z390 motherboard.
I think a 600 watt power supply.

I'm using CPUID HWMonitor to watch CPU voltages, and it does drop down sometimes while Valheim is running, even though total CPU usage is less than 50%.
Like I said, adjusting that BIOS setting to increase the "CPU Internal AC/DC Load Line" seems to have fixed the issue. CPU voltage hasn't dropped as low as before, and Valheim hasn't crashed.

[MaCarBre]

Originally posted by Sanddrinker:

I only had one report from a user that had to bump their default voltages to make their system stable, and it was on gigabyte z390 aorus pro wifi motherboard. However with a different CPU → i5 - 9600K. Can you check if you have the exact same motherboard? The other person, just manually increased core voltage slightly to solve their problems. They were also crashing in multiple other Unity games that run on 2022 version of the Unity engine.

[Sanddrinker]

Originally posted by MaCarBre:

Gigabyte z390 Aorus Pro but no wifi on this one.
Increasing the voltage probably would have accomplished the same thing in my case.
Played a bunch more hours and still hasn't crashed since I changed that setting.

The reason I thought it might be a voltage setting in the first place is because in the Windows Event Viewer there was a single entry from WHEA-Logger about an hour before one of the Valheim crashes, saying that there was a recoverable CPU parity error. CPU core temps are pretty low (45c to 65c in Valheim) so I figured it must be voltages. I watched HWMonitor while playing Valheim and noticed the CPU voltage dropped quite a lot sometimes, which is why I thought to change that Load Line setting in the BIOS.

Maybe Unity stresses the CPU more than other engines in some cases.
It's also worth noting that my system is pretty old at this point, so maybe the CPU has physically degraded after all these years and it just takes more voltage to compensate.

[bandit]

Originally posted by SRZAZ:

Hello everyone, I hope this message finds you well.
Valheim is an incredible game, which has already cost me almost a thousand hours, and none of that was negative.
However, since the beginning of Ashlands, the game has been crashing and every time it closes when I return to the game, my character suffers a rollback from the point I started previously and replacing the current inventory with the inventory from minutes ago, deleting all items, and resetting the entire progression.
This has been a burden since the release of the Ashlands expansion, and I waited for an update this past week before the day of this message and nothing happened.
I would like to take this to the community and know if anyone else suffers from this error, and if anyone knows how to solve it, I have already lost countless items, progression and farm, important detail here, if I'm playing solo, everyone suffers rollback along with the character, everything that was built, edited or farmed, the SAVE button in the ESC menu doesn't work for anything, it doesn't save anything.
Playing on an online server only causes my character to suffer rollback, but the problem gets much worse.
If I have died, and the game crashes and I haven't recovered my items yet, the rollback clones my items because it goes back to the moment before my death, keeping the tombstone there intact with all the recently lost items on it, making everything a mess.
I need a lot of help, the feedback channel with the developers is weak and almost non-existent, with little or no response, so if anyone has gone through something similar please help me.

I have similar issue. Just change Vulkan to DX11 and all run fine. I think devs have problems with Vulkan in Ashlands update.

[ZeldaVoorhees]

Me and my friend are also having this issue with crashing. We started a new world and characters after Ashlands Update dropped, no mods whatsoever, and every 10mins or so (sometimes it varies) my friend (whos hosting) has the game just crash and we both get booted back to the main menu.
We've had the same rollback issues with progress and our tombstone inventories getting duplicated, same as SRZAZ.
We've tried lowering our game settings, verifying files, reinstalling, multiple times over with no success.

Were really hoping this issue gets looked at by the Devs on there end. Not everyone is able or willing to overclock their BIOS and make there Processor run like nuclear reactor :/

[MaCarBre]

Originally posted by bandit:

You most certainly didn't have the same issue. Not all crashes happen for the same reason. The OP is crashing due to them running a new generation of a Intel i9 CPU, whose power limits aren't properly configured in Gigabyte motherboard.

[MaCarBre]

Originally posted by ZeldaVoorhees:

Overclocking doesn't generally make systems more stable. This is only specifically true for a specific case that Sanddrinker had. OP has a different problem all together. What PC specs do you have? I suggest reading most common crash causes in this guide.

[Bugholio]

Sanddrinker thanks for the direction. This ended up helping me. I'm on an i9 10900k and I do have my system OC'd but the CPU voltage was on Auto and not a static setting. Periodically I would get a crash in Valheim rolling me back about 10 - 15 minutes. After changing the bios setting to supply steady voltage to the CPU, I haven't crashed in the past 10 hours.

To clarify, this is most definitely a Valheim problem since the CPU load issues haven't been seen in any other game and that includes Star Citizen and Rust.

Thanks for the tip.

[electricdawn]

Not a Valheim problem. The game runs stable as a rock. If this would be a Valheim problem, most players would be affected by it.