My PC shuts down and restarts when in the mountain biome

[Molak]

Hello,

When I'm in the mountains, the game crashes when there's blizzard, and my computer shuts down and restarts.

I played around two weeks on an online server without any issue, just today I started playing in the mountains, and after around 2-3 hours of a peaceful game session in the exact same location, my computer now shuts down when the blizzard appears. The only difference is that I built and mined in this mountain location with my friend.

If I try to run the game again and log back in to the server, the same issue occurs until the blizzard stops. (Seems related to the blizzard, I might have missed something though).

I remember this issue happening to me as well last year on another server. With my friends we were trying to kill Moder, and during the fight, my computer shut down 6-7 times. I don't remember if there was the blizzard though. I ended up not trying anymore.

Any idea what could help?

I'm running on Nvidia GeForce RTX 2080 Ti and Intel i9-9900K

Among the 100+ games I played in my Steam library, this is the only one where I observed this issue.

[Vlad Akhmatov]

I am suddenly experiencing a freeze crash when I go into a specific swamp biome. Any help would be greatly appreciated.

[Lil Puppy]

verify the game files from steam.

[electricdawn]

I think there is a massive issue with certain NVidia models and the way Valheim works. Maybe a problem on both sides that compounds into a massive crash when both come together at the right time.

I think I rarely read anything about GPU related problems in regards to Valheim with AMD GPUs.

I've read reports mostly about 20x0 and 30x0 models crashing, with one 780 thrown into the mix. 10x0 GPUs seem to be not affected.

I would report this on the official Valheim bug reporting site.

Edit: My wife and I have been using 10x0 series GPUs and never had problems with Valheim. I'm now using a Radeon 6500XT and don't encounter GPU problems either.

[Molak]

Created a bug report on this website, which I believe is the one used by devs (?)

https://valheimbugs.featureupvote.com/suggestions/300459/my-pc-shuts-down-and-restarts-when-in-the-mountain-biome

In the meantime, I tried lowering all the graphic parameters I could in NVidia Control Panel, and the issue didn't occur in the next couple of hours while in the same biome, same location, a couple of blizzards occurred.

Hard to draw any conclusion yet, but it might give a clue.

[Leffe-(SWE)]

I have RTX 2080ti and I9-9900K (bios auto settings ) 64GB Ram Corsair Platinum 3200 MHz @ 2600MHz.
Motherboard MSI MEG Z390 Godlike and a 13 year old PSU 1000 W.
The game are installed on a M.2 Samsung EVO 1TB.
I have a hightower filtered case so good airflow.
OS Windows 10 little over a year old installation.

No Mods, Nvidia Experience Installed, No Network optimization program installed and all drivers are up to date from MSI and Nvidia.

I played this game over 1000 hour with no crashes at all. I do experience FPS drops close to very large buildings and have the world save freeze like everyone else. Strange small bugs have occour when playing with friends but other than that the game is fluid for me.

I have also noticed that my CPU runs a little hotter than other games.

Try dust your computer, try install Nvidia Experience and optimize the game from that. Have no network optimization program installed, just LAN driver.

Unfortunately I have nothing more to add that maybe can help you.

Good Luck

Edit: Have also a feeling that the problem might be on the online server and not on your computer.

[Molak]

Originally posted by Leffe-(SWE):

I have RTX 2080ti and I9-9900K (bios auto settings ) 64GB Ram Corsair Platinum 3200 MHz @ 2600MHz.
Motherboard MSI MEG Z390 Godlike and a 13 year old PSU 1000 W.
The game are installed on a M.2 Samsung EVO 1TB.
I have a hightower filtered case so good airflow.
OS Windows 10 little over a year old installation.

[...]

Thanks for the info. I notice that you do have a really powerful PSU. Mine might be too light. While I could (and probably will anyway for safety reasons) buy a more powerful PSU soon, I'm surprised to notice that GPU-heavier games ran fine all this time.

Should I change my PSU, that's probably the first thing I'll try :)

[electricdawn]

If I take all of that in consideration then it really might be true that Valheim does something that lets NVidia GPUs draw an immense amount of power for a short time which is enough to bring PSUs that usually are "good enough" to their knees.

I wouldn't be surprised. We need to see what the devs say...

[GinsengSamurai]

Originally posted by Péchant Molak:

Thanks for the info. I notice that you do have a really powerful PSU. Mine might be too light. While I could (and probably will anyway for safety reasons) buy a more powerful PSU soon, I'm surprised to notice that GPU-heavier games ran fine all this time.

Should I change my PSU, that's probably the first thing I'll try :)

What is your PSU watts and which PSU do you have?

[Ammikaameri]

EDIT: This all is assuming you have reinstalled the game so it is not an issue with your game files.


I'd suspect overheating. Blizzard is really intensive for the GPU.

Make sure you cap your fps with VSYNC or otherwise. Another option to consider is to increase the fan cooling curves on your GPU to ramp up earlier or just have the fan running at a constant high speed.

I have a 2080TI GPU and with the default fan curve on some games it tends to overheat the gpu memory before the core temperature causes the fan speed to increase enough which results in a crash or reboot. Valheim utilizes the GPU very well so it hits the GPU very hard up to 100% usage.

Originally posted by Péchant Molak:

I notice that you do have a really powerful PSU. Mine might be too light.

750 watts is more than enough for a 2080 ti.

[ilgazzz]

yeah, I also have a high end laptop with rtx2080. Valheim makes my laptop go crazy with the fans all of a sudden until laptop hard crashes. This only happens in this game and after doing some googling it turns out this happens to a lot of people and some people even completely broke their devices where they cant even boot it up anymore. I decided to lay this game down and I suggest you do the same until the devs respond with a proper solution or an explanation as they also seem to have no idea what is the reason behind these crashes.

[electricdawn]

There is an FPS limiter built right in this game. I think this might help with that problem. So far I had no issues, and this is actually the first time that I read that people actually BROKE their computers with Valheim.

I'm highly sceptical.

[ilgazzz]

Originally posted by electricdawn:

There is an FPS limiter built right in this game. I think this might help with that problem. So far I had no issues, and this is actually the first time that I read that people actually BROKE their computers with Valheim.

I'm highly sceptical.

In reddit there are a lot of people saying it destroyed their devices due to random hard crashes, you can check it out there.

[Katcher]

Originally posted by Péchant Molak:

Hello,

When I'm in the mountains, the game crashes when there's blizzard, and my computer shuts down and restarts.

That to me sound like your PSU's overcurrent protection tripping. This is wholly intentional to prevent damage to your system. Only thing you really can do is get a higher wattage power supply to compensate for arbitrary power spikes that would/could be causing the OCP to trip

[electricdawn]

reddit

Yeah...

[richarduitt]

I had 90 hours with just 2 crashes, Now I'm building a new house and I crash every 5 minutes. I'm using a 1660 super. It's not just a crash to windows, it's black screen for 3 minutes. I'll have to stop playing, this constant crashing is just too much to bear.