Bioshock Infinite keeps crashing

[Mr_Frothington]

Hiya - I have just finished downloading Bioshock Infinite and have attempted to play for the last few hours.
Unfortunately the game seems to freeze repeatedly after around 4-5 minutes of gameplay. The game stops responding and I am forced to ctrl+alt+delete out and close down the game from the task manager.
I have tried running the benchmark for this game and everything runs smooth as silk. I have also tried dropping all game setting down to low and all the way up to ultra with the same result.
My specs are:
i7-2600k
GTX680
8gb Vengeance Ram
G1 Sniper3 mobo
So I can't imagine it being anything to with that.
I am currently running the 314.22 Nvidia drivers.
Any help would be very much appreciated.
Cheers
Jake

[Marble]

I don't think it's an Nvidia issue, or there would be some sort of pattern to who is failing and who isn't.

My money would be more on audio/video codecs conflicting with ones that the user has installed. This was the issue I had once in another game. At the very least I would think it's a software configuration that the game doesn't like.

[[Emo]Dan]

Publicado originalmente por MADxMrMike:

same here. keeps crashing. I spent 3 hours trying to play it last night and I didn't even get past the introduction.

my specs are almost exactly like SN8KEDRs (Im running a 660 TI).

It does seem fishy to me that this same ♥♥♥♥ happened to Tomb Raider at launch. They had to release a patch that helped Nvidia/Intel gamers...

i got the game free with my 7950 so not nvidia related at all lol

[jcion]

posting a solution to the crash i previously mentioned, disable Killer Gaming Network and it should fix your problem!

[Moon Baboon]

Publicado originalmente por Riot Edbert:

posting a solution to the crash i previously mentioned, disable Killer Gaming Network and it should fix your problem!

Nope. Keep crashing.

[32oz]

I discovered in my case that if I disable my secondary monitor the game no longer crashes.

[rumham]

After trying many fixes including various in game setting, drivers and more, I finally got the game running perfectly stable by running with DirectX V9 instead of 10 or 11.

Here is what my shortcuts properties target line looks like.
Notice the addition of -dx9 to default entry.

"G:\Program Files (x86)\Steam\SteamApps\common\BioShock Infinite\Binaries\Win32\BioShockInfinite.exe" -dx9

Publicado originalmente por SN8KEDR:

Hiya - I have just finished downloading Bioshock Infinite and have attempted to play for the last few hours.
Unfortunately the game seems to freeze repeatedly after around 4-5 minutes of gameplay. The game stops responding and I am forced to ctrl+alt+delete out and close down the game from the task manager.
I have tried running the benchmark for this game and everything runs smooth as silk. I have also tried dropping all game setting down to low and all the way up to ultra with the same result.
My specs are:
i7-2600k
GTX680
8gb Vengeance Ram
G1 Sniper3 mobo
So I can't imagine it being anything to with that.
I am currently running the 314.22 Nvidia drivers.
Any help would be very much appreciated.
Cheers
Jake

[Ser_Rule1]

Guys... I was wrong... updating BIOS did nothing really. I also thought today that maybe my GPU temperature is too high?... I was wrong about that as well. It was at 56 degrees while playing Bioshock Infinite and it still crashed to a black screen with audio stutter. Well, at least I know it's not my fault :/ Guess I really do have to wait for a patch then.

[Mr_Frothington]

yup - I have tried pretty much everything mentioned on here so far with no joy. I also tried running steam in the offline mode and disabling ambient occlusion or whatever it was with no improvements, in fact this lead to the freezing quicker. Also tried the poolsize increase again with no luck.
Here is the advice that I recieved on the Irrational Games thread from one of the Tech Support guys:
*********************************************************************************************************
"I have gotten some feedback to suggest that at least a few of the freezes may be related to a network card, or otherwise connection related. While we look into this, you may want to try setting Steam to offline mode and see if that helps. So far as I can tell, that one is specific to the "Screen freezes, audio continues" freeze after a few minutes of play, but i could be wrong.

Nvidia users may have some luck with disabling Ambient Occlusion from the in-game graphics options. If this resolves your issues, you may want to then try re-enabling it through the Nvidia Control Panel.

ATI Users have additionally reported improved stability on the 13.3 Beta drivers. These drivers can be obtained directly from AMD.

Note: Please check that your card is compatible with this driver before installing.

http://support.amd.com/us/kbarticles...etaDriver.aspx

To switch Steam to offline mode:

- Start Steam online - make sure the Remember my password box on the login window is checked
- Verify that all game files are completely updated - you can see the update status for a game under the Library section (when the game shows as 100% - Ready it is ready to be played in Offline Mode)
- Launch the game you would like to play offline to verify that there are no further updates to download - shut down the game and return to Steam once you have confirmed that the game can be played
- Go to Steam > Settings to ensure the Don't save account credentials on this computer option is not selected
- From the main Steam window, go to the Steam menu and select Go Offline
- Click Restart in Offline Mode to restart Steam in Offline Mode
- Launch Bioshock Infinite, and see if conditions improve

I'll try to update as we get more reported successes, but if you would like to submit a ticket, please feel free to and we can look into it a little more one on one."
**********************************************************************************************************
I am going to try sending them a packet to see if I can get any 'one on one' help as he mentioned, otherwise its now really a waiting game until they can get a fix out for us.

Just wanted to say thanks for the community support on this so far - you all rock ;)

[XneroX33]

Not sure if this helps anyone, but I was having the freezing issue when I got to the top of the lighthouse. 5/6 times it did it last night, so I gave up and tried again this morning. I updated the PoolSize in the .ini file and STEAM UPDATED once I opened the client.

As of writing this now I have put roughly 2 hours into the game, not got far into the story too busy staring at the wonderful scenery, but no freezing whatsoever. I get the occasional freeze on new area loads but just momentarily.

Just to add aswell, my system is a fair few years old (ready for the laughs). Still rocking a Q6600 2.4ghz, 4ghz ram, but I upgraded my GFX from a 8800GTS OC to a 650ti OC and am able to run the game on ULTRA. Made up with that!

But to summarize I think the problem (for me anyway) lied/lies within the steam client. I will update if I have anymore issues, but so far so good!

[FatyMc3uttPunch]

been playing for over an hour now without any problems. the first time i was having problems, the game would crash after first landing on columbia, tried getting past this part 3 straight times, and it would crash every single time. switching to offline mode and then starting the game fixed this problem. then after about 5-10 minutes of playing it crashed again, but this time with a dx11 error. updating my drivers fixed this problem as well and am now playing the game with out any problems.....so far. my gpu is an amd 5870 and i'm using the latest beta drivers. hope this helps! the game is pretty good so far.

[Dunsparrow]

I had the same problem as many others here. On Win8 x64, 2x GF GTX 465 SLI, 8 GB ram. I noticed I tended to primarily crash when I was looking at lighting effects, fog light, etc.

After reading this thread, I updated to the latest NVidia drivers, and disabled ambient occlusion and haven't crashed since. Not sure which one did the trick or if it was both.

[Mr_Frothington]

Hiya peeps - yet another update to this ever growing saga. I have submitted a ticket to 2K Games and they are currently revieing/trouble shooting but a number of other users have heard back from them recently and were advised that the issue is not with the game, but with the Nvidia drivers. Apparently their recommendation is to reinstall the lates nvidia drivers and/or contact nvidia here: http://www.nvidia.com/page/support.html

I will let you all know what my own response from 2K is however so far all those I know of who have heard back from 2K say it's an Nvidia driver (find this a little hard to swallow as there are loads of AMD peeps out there with the same problem).

Anyway - I'll keep you updated

[Marble]

Also loads of Nvidia users who are having no problems at all, myself included. I've played through the game twice now and not had a single crash.

[32oz]

Despite my earlier post disabling my secondary monitor only kept it from crashing for a few hours and it was right back to crashing every few minutes. Now I think (fingers crossed) I've resolved my issue by down clocking my GPU (660 Ti) so the boost is no higher than the stock non boosted clock (980 MHz). Was able to play for several hours last night without any issues, including none of the lag spikes I was receiving previously.

[banzaigtv]

A lot of issues reported by Nvidia users all because this is an AMD Gaming Evolved title and AMD favoritism by 2K Games. Bastards.