[FIXED] Bioshock Infinite has stopped working...forever

[-=Sin=-]

It's so frustrating that it's been so many days and I have not even seen the main menu of the game. The game crashes right when I click on it to start.
I have tried following:
1) Reinstalling the whole game through Steam. Twice.
2) Numerous number of integrity checks.
3) Tried steam in offline mode.
4) Reinstalled steam before reinstalling the game the second time.
5) Tried blocking the BioshockInfinite.exe in Windows Firewall.
6) Many different combinations in the Nvidia Settings.
7) Underclocking the graphic card
8) Windows 8 repair install
9) Windows 8 fresh install with formatting the drive.
10) Tried Windows 7 fresh installation too

The error from the minidump shows something related to ntdll.dll

I want to know if there is any way I can apply for a refund on steam.

My config is:
Core i3 3rd gen
ASRock Z77 Pro 4 Mobo
Zotac GTX660
Corsair Vengeance 4GB+4GB

SOLUTION:
Running steam as administrator seemed to fix my problem

[bart0]

i have the exact same problem windows 7

[EternalCore]

Publicado originalmente por Revinval:

I have this exact same problem with windows 7 I start the game and have never gotten past the 2k logo. This is the most trouble I have ever had with a game, Hell the Dead Island steam issue was solved in like a day. It would be one thing if I crashed while playing but not even making it to the load screen is sad.

However I am running all AMD hardware
XFX 7850
6300 FX
Gigabyte 990fx-UD3

For Windows 7 Do NOT run the game as an administrator because it's not designed to run like that and it will auto exit if you do.

Publicado originalmente por XanthosAcanthus:

This probably isn't your problem, but when I run it in windows 8, it crashes if I have it set to run as administrator. I actually had to go in and change that on the exe.

That is a different issue then what the OP is having because his game runs then crashes when it shows the 1st video as where yours, as posted above auto closes and doesn't crash.

[Revinval]

I don't see how are issues are any different I get a progam is not responding message before the main menu and as the OP says he hasn't seen the main menu yet I assumed he at least saw something.

[EternalCore]

Publicado originalmente por Revinval:

I don't see how are issues are any different I get a progam is not responding message before the main menu and as the OP says he hasn't seen the main menu yet I assumed he at least saw something.

Because I replicated the results of both these issues and they are not the samething.

[Revinval]

Is there a fix that you know of for my issue since you were able to replicate them?

[Dial C for Madness]

No, I'm on 7 x64 and Im having the exact same issues... Havent seen the main menu in a day or so now.

Publicado originalmente por PIXZEL_lead3R ☭:

windows 8 eh? that might be the source of it, did you try running it through various compatibility modes? My friend uses windows 8 and can't run half of his games on steam, he can run infinite though, this is strange.

[munky]

I have no problem with game (windows 7) but I have a suggestion for you: copy or move binkw32.dll to C:\Windows\System. If it still doesn't work that means a codecs (or some players) conflict. Try to uninstal all old codecs and update them.

[Icy1007]

Reformat your computer. Bioshock Infinite is workth it.

[Nephron]

Publicado originalmente por tunde45:

I'm so glad i did not upgrade to windows 8 all i have heard is bad things about it for gaming even devs are staying are staying away from this O.S

I am using Win8 for almost 5 months now and this is a list of games I had absolutely no problems with.

Bioshock
Bioshock 2
Bioshock Infinite
Crysis 3
Tomb Raider
Dead Space 3
SimCity
Aliens: Colonial Marines
Battlefield 3
CS:S
CS:GO
Borderlands 2
Black Ops 2
Magicka
Lara Croft and the Guardian of Light
FarCry 3
Assassin's Creed III
Assassin's Creed Revelations
Serious Sam 3
The Walking Dead
Ors must Die
Rage

In fact, there is not a single game that refused working with Win8.

[Cromcast]

I didn't feel like reading all of these to see if it's been said already, but just incase this is it.. Did you try running steam as admin, then launching from steam?

[Franklinsteinn]

I had the same problem maybe this would help you out like it did me....

Navigate to C:\Users\YOURPCNAME\Documents\my games\BioShock Infinite\XGame\Config
and rename the XEngine file to XEngineold......

......That is if you havent resolved the problem yet

[Ŧħξ $іηηξг]

My XEngine.ini was full of NULL and caused the same/very similar problem. I renamed it and a new one was created and all went fine. You could also try to disable the showing of the movies this is in the same XEngine.ini under [FullScreenMovie] place a semi colon infront of

StartupMovies=2KLogoSweep720p2997
StartupMovies=IrrationalLogoTest
StartupMovies=UE3AnimatedLogo_ProRes
StartupMovies=AMDLogo720p

Putting a semicolon in front of

StartupMovies=LoopingMovieUntilStartupFinishes

caused the game to fail to load for me so be careful with that one.

[-=Sin=-]

Publicado originalmente por Smoko_ono:

I had the same problem maybe this would help you out like it did me....

Navigate to C:\Users\YOURPCNAME\Documents\my games\BioShock Infinite\XGame\Config
and rename the XEngine file to XEngineold......

......That is if you havent resolved the problem yet

There is not XEngine file there... All of them are Default***** files, including DefaultEngine

[-=Sin=-]

Publicado originalmente por EternalCore:

Publicado originalmente por Revinval:

I don't see how are issues are any different I get a progam is not responding message before the main menu and as the OP says he hasn't seen the main menu yet I assumed he at least saw something.

Because I replicated the results of both these issues and they are not the samething.

EternalCore, I have installed Windows 7 and the problem still exists.
Here is the new dump file, please review in your free time
https://docs.google.com/file/d/0ByxT98vJfyYFUjlGdWxZa2lxYjg/edit?usp=sharing

I guess some hardware config in my setup is being incompatible. This is strange. Out of more than 20 games which I have, this is the only one that doesnt work.

[SAJ]

@Arrow
Dont know if you saw my question earlier, but what did steam say when you verified the cache?