BioShock Infinite won't launch/run

[lonestar]

I do want to say a few things right off the bat. BioShock is installed on my D: drive because my main C: drive is my SSD. I can't move it to the C: drive nor do I want to. All my default save locations are pointed to the D drive.

I'm using Windows 10, updated everything. Latest drivers, latest Steam, latest software for my computer parts. I made triple sure of that.

My CPU is a Ryzen 3 2200G and I'm using a GTX 1070. BioShock USED to work before I installed the SSD and I was on a GTX 1060. That was just a week and a few days ago. Nothing else changed aside from the SSD and graphics card upgrade.

I don't have any antivirus software nor any Razer software. I don't believe I installed any major software aside from Samsung Magician and some HDD testing tools.

One final reminder: BioShock used to work on this PC a week and a few days ago. I just upgraded to an SSD and upgraded my video card. All other games work 100% fine.

Perfmon/performance monitor results:

Description
Faulting Application Path: D:\Steam\steamapps\common\BioShock Infinite\Binaries\Win32\BioShockInfinite.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: BioShockInfinite.exe
Application Version: 1.1.25.5165
Application Timestamp: 53263b17
Fault Module Name: BioShockInfinite.exe
Fault Module Version: 1.1.25.5165
Fault Module Timestamp: 53263b17
Exception Code: c0000005
Exception Offset: 0086ede4
OS Version: 10.0.17763.2.0.0.256.48
Locale ID: 13321
Additional Information 1: fc14
Additional Information 2: fc1461f60e950a2ff55135cdc7992302
Additional Information 3: 1bd9
Additional Information 4: 1bd95ab197e9f2bcd7afd4cab248b9e1

Extra information about the problem
Bucket ID: 838bb6b61c847b4379415abf54cf561c (73178038074)

[Solarmech]

Double check there there wasn't a bad graphics card update install (probably not, but best to double check anyway). There was a Windows update recently, make sure that didn't fail. You covered the most common problems. One other thing I can think of is to run an integrity check of the the local game cache. And one last thing what happens when you run the Benchmark? The game might be trying to use old setting and failing because of that. sm

[lonestar]

Originally posted by Solarmech:

Double check there there wasn't a bad graphics card update install (probably not, but best to double check anyway). There was a Windows update recently, make sure that didn't fail. You covered the most common problems. One other thing I can think of is to run an integrity check of the the local game cache. And one last thing what happens when you run the Benchmark? The game might be trying to use old setting and failing because of that. sm

I've checked with the graphics card driver and it's the latest. Running perfectly fine as far as I can tell when playing other games. No glitches, stuttering, nor performance issues. All other games work as expected.

I've also checked Windows Update for any new updares, so far nothing and I'm running the latest patch. Windows Defender not asking for more updates. Cleaned all temp Windows Update folders via various safe cleaners.

I keep checking for game file integrity over and over. It always downloads 8.2 MB of data (I'm not sure what those files are) after checking. Doesn't happen with other games. Not sure what that 8.2 MB of data is and don't know why it does this. I've fully reinstalled BioShock Infinite again, nothing new happened.

Benchmark? Game doesn't run, unfortunately. I can't even get the game to show up in task manager. I run the benchmark, a CMD interface pops up, I select options, Steam says it's launching BioShock, then nothing. No windows, no errors.

I've tried the usual fixes. Ran the game in compatibility mode up to Windows Vista. Cleared temporary files. Reinstalled all prerequisite software. Ran as admin. Disabled Steam Overlay. Disabled Steam Cloud saves. Ran the game from the EXE file. Nothing.

I'm as baffled as you. The game really doesn't start. It doesn't even show up in the task manager. No 2K games logo, no taskbar appearance. The only crash reports I get are from Windows Performance Monitor.

[lonestar]

I've checked if there was an issue with programs accessing my Documents foler and... still nothing. All my other games that use the Documents folder (Overwatch, Mirror's Edge, Distance, Rocket League, Battlefield 1, etc.) work just fine. This is the true for my Documents folder in my C: and D: drive.

I've ran checks with Windows to see if the newly-installed OS is corrupted, so far nothing. I don't really experience any errors within Windows nor with other games, just BioShock Infinite.

It really stopped working after I installed an SSD and kept it on the hard drive. Of course, I wiped the drive and transferred the game files there. All other 10+ games installed on my D: (HDD) drive work perfectly fine and launch as expected.

Not really sure what the prolem is.

[Solarmech]

Odd that it keeps downloading 8.2 MB over and over. I think that means that something is busted, but it's not being fixed by the D/L. I think you might have to contact 2K suupport. https://support.2k.com/hc/en-us Be sure to mentione that it had been working. Sorry could not be more help. sm

[lonestar]

Originally posted by Solarmech:

Odd that it keeps downloading 8.2 MB over and over. I think that means that something is busted, but it's not being fixed by the D/L. I think you might have to contact 2K suupport. https://support.2k.com/hc/en-us Be sure to mentione that it had been working. Sorry could not be more help. sm

I, too, was baffled that it constantly download 8.2 MB over and over gain. I couldn't figure out the problem in the end and gave up.

Eventually, I fixed it and my solution was simple: reinstall Windows 10. I downloaded the latest ISO file from Microsoft, installed Windows, VOILA! Game runs smoothly again. I didn't have to uninstall any programs and all drivers were intact. Funny how a reinstall fixes things.

BioShock works just fine now. Ultra settings at 100+ FPS in 1080p.

[Solarmech]

Ah, it was Windows fault. Good it's working. sm

[Q20]

I just fresh installed 1903 yesterday and it's not working... frick

[Solarmech]

Probably a bad Windows update. How to check https://www.maketecheasier.com/latest-windows-10-update-problems/ sm

[Q20]

well i give up

[MycroftCanadaNS]

It is having to do with the latest 1903 update for Windows 10. In fact many people are having some really bad issue's with this update.

If you have Windows 10 Pro, you can turn off getting any updates for windows 10 via the policy options.

[HideoKoncima]

Originally posted by QbsidianH20:

well i give up

Hey, do you was able to run it? I saw in your profile, you got some achievements of the game, after your post.
I have same problem, and I'm getting mad since 3 days to make this game run.

[皓]

Originally posted by SiegfriedM:

Originally posted by QbsidianH20:

well i give up

Hey, do you was able to run it? I saw in your profile, you got some achievements of the game, after your post.
I have same problem, and I'm getting mad since 3 days to make this game run.

I have the same problem. Do you know how to solve it?

[HideoKoncima]

Originally posted by 皓:

Originally posted by SiegfriedM:

Hey, do you was able to run it? I saw in your profile, you got some achievements of the game, after your post.
I have same problem, and I'm getting mad since 3 days to make this game run.

I have the same problem. Do you know how to solve it?

Unfortunately, I solved it by reinstalling Windows. Had same problem with Dishonored, even if it launched once.
There was something wrong in my Windows profile permissions. Who knows why...