[Solved] Game Crashes [Blackscreen]

[t0bM]

I constantly have game crashes in VR when I'm sitting at the poker table.

Steam VR also crashes most of the time and it has also happened that my network connections were lost.

After restarting the PC it works again for a while...

I'm using Windows 11 with an RTX 4080 and I9 14900K.

Does anyone have similar problems?

Best regards

[ByB | Protax]

Originally posted by t0bM:

In the Player.log File I found this:

LockBufferForWrite: Multiple uploads in flight for buffer 00000265040CA530 (bufferHandle: 245) of size 2949120. Falling back to slow path. LockBufferForWrite() should be called only once per frame on D3D11.
LockBufferForWrite: Multiple uploads in flight for buffer 00000265040CA830 (bufferHandle: 246) of size 73728. Falling back to slow path. LockBufferForWrite() should be called only once per frame on D3D11.
D3D11: Failed to create RenderTexture (3840 x 2160 fmt 27 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3840 x 2160 fmt 27 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3840 x 2160 fmt 19 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3296 x 3408 fmt 27 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3296 x 3408 fmt 27 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3296 x 3408 fmt 19 aa 2), error 0x887a0005
RenderTexture: Resolving a destination texture that is NULL.
RenderTexture: Resolving a destination texture that is NULL


I think its a GPU Driver issue.

Later I will de-install it with the DDU Tool:

https://www.guru3d.com/download/display-driver-uninstaller-download/

And install the older driver 551.52.

It worked with that last time.

Let's see what happens...

I messed around with drivers but that wasn't it. Had old nvidia drivers and updated to 551.86 but still crashing

[t0bM]

I tried with the older driver 551.52, which worked fine a few weeks ago.

Unfortunately it no longer works with this one either!

I hope that I will receive information from support soon...

[t0bM]

Originally posted by Razorsharp:

For anyone with an Nvidia graphics card who is experiencing crashing issues, please try the following:
1. Open the Nvidia Control Panel
2. Go to 'Manage 3D Settings'
3. Click the 'Program Settings' tab
4. Select 'PokerStars VR'
5. Change the following settings
○ Monitor Technology = Fixed Refresh
○ Power Management Mode = Normal
○ Preferred Refresh Rate = Application-Controlled
○ Threaded Optimization = Off

I have found these settings have reduced, if not eliminated, my crashing in game. This is my own experimentation and have not received assistance from the development team just yet. I hope this works for you too. Good luck!

Thanks Razorsharp, I'll try it!

I haven't heard anything from support either :(

[ByB | Protax]

Originally posted by Razorsharp:

For anyone with an Nvidia graphics card who is experiencing crashing issues, please try the following:
1. Open the Nvidia Control Panel
2. Go to 'Manage 3D Settings'
3. Click the 'Program Settings' tab
4. Select 'PokerStars VR'
5. Change the following settings
○ Monitor Technology = Fixed Refresh
○ Power Management Mode = Normal
○ Preferred Refresh Rate = Application-Controlled
○ Threaded Optimization = Off

I have found these settings have reduced, if not eliminated, my crashing in game. This is my own experimentation and have not received assistance from the development team just yet. I hope this works for you too. Good luck!

Does not seem like I have "Preferred Refresh Rate" and "Monitor Technology" but I had the rest. I'll give it a try

[t0bM]

Unfortunately it didn't work for me. I got a black screen again...

[t0bM]

I think I have found the problem.

There is a bug in the Unity Engine:

https://issuetracker-mig.prd.it.unity3d.com/issues/lockbufferforwrite-multiple-uploads-in-flight-for-buffer-message-is-thrown-when-using-computebuffer-dot-beginwrite

Can you please create a free account there and vote for it so that the issue can be resolved quickly?

[Razorsharp]

Originally posted by t0bM:

I think I have found the problem.

There is a bug in the Unity Engine:

https://issuetracker-mig.prd.it.unity3d.com/issues/lockbufferforwrite-multiple-uploads-in-flight-for-buffer-message-is-thrown-when-using-computebuffer-dot-beginwrite

Can you please create a free account there and vote for it so that the issue can be resolved quickly?

I've looked in my player.log and I am not getting the same error as you are :(

[t0bM]

I received an email from support saying the issue was known and they were working on it...

[ByB | Protax]

Originally posted by t0bM:

I received an email from support saying the issue was known and they were working on it...

Awesome, thanks for letting us know! I see there's a new update available for download now, over 1gb. Maybe a patch?

[t0bM]

Its still not fixed :(

[ByB | Protax]

Originally posted by t0bM:

Its still not fixed :(

:(

[Bass Head]

Hope they get to it before the eclipse gets us.

[fuser55]

Originally posted by t0bM:

I think I have found the problem.

There is a bug in the Unity Engine:

https://issuetracker-mig.prd.it.unity3d.com/issues/lockbufferforwrite-multiple-uploads-in-flight-for-buffer-message-is-thrown-when-using-computebuffer-dot-beginwrite

Can you please create a free account there and vote for it so that the issue can be resolved quickly?

Same error here, this is a terrible bug as I cant play for more than 20 minutes sometimes. I guess there's not much more we can do, I already sent the logs to support.

Still, if this was a unity bug this would be much more serious I think. There must be something further up the chain triggering this. And I'm assuming this doesn't happen on the Meta headsets, Steam bug??

[ByB | Protax]

Originally posted by fuser55:

Originally posted by t0bM:

I think I have found the problem.

There is a bug in the Unity Engine:

https://issuetracker-mig.prd.it.unity3d.com/issues/lockbufferforwrite-multiple-uploads-in-flight-for-buffer-message-is-thrown-when-using-computebuffer-dot-beginwrite

Can you please create a free account there and vote for it so that the issue can be resolved quickly?

Same error here, this is a terrible bug as I cant play for more than 20 minutes sometimes. I guess there's not much more we can do, I already sent the logs to support.

Still, if this was a unity bug this would be much more serious I think. There must be something further up the chain triggering this. And I'm assuming this doesn't happen on the Meta headsets, Steam bug??

20 minutes sounds like paradise compared to what I'm getting. I'm lucky if I get to 3 whole minutes before it just crashes everything.

[t0bM]

Originally posted by fuser55:

Still, if this was a unity bug this would be much more serious I think. There must be something further up the chain triggering this. And I'm assuming this doesn't happen on the Meta headsets, Steam bug??

You can see on the Unity Ticker website that it is only reproducible with some Unity versions on Windows 11...