Vegas Infinite by PokerStars

Vegas Infinite by PokerStars

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t0bM Feb 15, 2024 @ 3:56pm
[Solved] Game Crashes [Blackscreen]
I constantly have game crashes in VR when I'm sitting at the poker table.

Steam VR also crashes most of the time and it has also happened that my network connections were lost.

After restarting the PC it works again for a while...

I'm using Windows 11 with an RTX 4080 and I9 14900K.

Does anyone have similar problems?

Best regards
Last edited by t0bM; Apr 12, 2024 @ 3:12pm
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Showing 1-15 of 47 comments
DonaldTrump Feb 15, 2024 @ 6:33pm 
Donald J. Trump: Here, I am also having trouble gambling my billions because of all the crashes. I hope this gets fixed soon.
t0bM Feb 17, 2024 @ 1:14pm 
NVIDIA Driver Update fixed my Problems! :))
IAMISOBE Feb 18, 2024 @ 6:06pm 
Originally posted by t0bM:
I constantly have game crashes in VR when I'm sitting at the poker table.

Steam VR also crashes most of the time and it has also happened that my network connections were lost.

After restarting the PC it works again for a while...

I'm using Windows 11 with an RTX 4080 and I9 14900K.

Does anyone have similar problems?

Best regards
same issues, 13900k and 4090
t0bM Feb 19, 2024 @ 12:28am 
Do you have the latest Nvidia driver installed?

That was the solution for me...
Rukir Gaming Mar 18, 2024 @ 6:03pm 
AMD user here, just launching the thing in VR mode crashes Steam and results in a black window to desktop
Weedon Mar 18, 2024 @ 6:46pm 
Originally posted by t0bM:
I constantly have game crashes in VR when I'm sitting at the poker table.

Steam VR also crashes most of the time and it has also happened that my network connections were lost.

After restarting the PC it works again for a while...

I'm using Windows 11 with an RTX 4080 and I9 14900K.

Does anyone have similar problems?

Best regards
Exact same issue. Game crashes and internet is gone. I even tried the Oculus Desktop version and I can't even launch the game. I get 'dx11 could not switch resolution'
t0bM Mar 22, 2024 @ 3:35pm 
The problem occurred again for me. The game shows black screen. My network connection is gone and Steam VR can no longer find the heatset. I have to restart the computer to get it working again for a while. Which of you has this problem? Do you use Virtual Desktop App?
Razorsharp Mar 22, 2024 @ 4:23pm 
Same issues while playing on Steam. After 15 minutes of starting the game, it goes to a black screen which says 'Attempting to Reconnect'. It never reconnects and causes the game to crash, or my entire computer to crash and reboot. If I manage to stop and restart the game again in Steam, it crashes even sooner to where I get a Directx 11 error 'Screen: DX11 could not switch resolution'. At this point, I have to restart my computer for the game to even work again.

I checked my Windows Event Viewer and I see these messages when the game crashes:

#1 error -- 'qmgr.dll (14900,D,0) QmgrDatabaseInstance: An attempt to write to the file "C:\ProgramData\Microsoft\Network\Downloader\edb.log" at offset 143360 (0x0000000000023000) for 4096 (0x00001000) bytes failed after 0.000 seconds with system error 1117 (0x0000045d): "The request could not be performed because of an I/O device error. ". The write operation will fail with error -1022 (0xfffffc02). If this error persists then the file may be damaged and may need to be restored from a previous backup.'

#2 error -- 'qmgr.dll (2484,D,10) QmgrDatabaseInstance: Unable to write to section 2 while flushing logfile C:\ProgramData\Microsoft\Network\Downloader\edb.log. Error -1022 (0xfffffc02).'

#3 error -- 'Notifications for the volume C:\ are not active.
Context: Windows Application
Details:
0x%08x (0x800705ad - Insufficient quota to complete the requested service. (HRESULT : 0x800705ad))'

#4 error -- 'DllHost (8400,T,97) MicrosoftWindows.Client.CBS_cw5n1h2txyewy_NOEDP_EDGE_IDB: The database engine stopped the instance (1) with error (-1090).'

#5 error -- 'DllHost (8400,D,22) MicrosoftWindows.Client.CBS_cw5n1h2txyewy_NOEDP_EDGE_IDB: Unable to write to section 2 while flushing logfile C:\Users\USERFOLDERNAME\AppData\Local\Packages\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\AppData\Indexed DB\edb.log. Error -1022 (0xfffffc02).'

#6 error -- 'DllHost (8400,D,22) MicrosoftWindows.Client.CBS_cw5n1h2txyewy_NOEDP_EDGE_IDB: The logfile sequence in "C:\Users\USERFOLDERNAME\AppData\Local\Packages\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\AppData\Indexed DB\" has been halted due to a fatal error. No further updates are possible for the databases that use this logfile sequence. Please correct the problem and restart or restore from backup.'

#7 error -- 'DllHost (8400,D,22) MicrosoftWindows.Client.CBS_cw5n1h2txyewy_NOEDP_EDGE_IDB: Unable to rollback operation #371 on database C:\Users\USERFOLDERNAME\AppData\Local\Packages\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\AppData\Indexed DB\IndexedDB.edb. Error: -510. All future database updates will be rejected.'

#8 error -- 'DllHost (8400,D,22) MicrosoftWindows.Client.CBS_cw5n1h2txyewy_NOEDP_EDGE_IDB: Unable to write to section 2 while flushing logfile C:\Users\USERFOLDERNAME\AppData\Local\Packages\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\AppData\Indexed DB\edb.log. Error -1022 (0xfffffc02).'

I have no disk quotes setup on my computer. In any case, I thought it might be my computer, even though I have no problems with any other games, so I tried the following:

1. Reinstalled latest Nvidia driver (551.86)
2. Reset bios defaults
3. Formatted drive C and reinstalled a fresh copy of windows
4. Reinstalled the game
5. Under-clocked my CPU and GPU
6. Added a Launch Option to the game '-cpuCount=2'. Also tried 4.
7. Added an exception in my Windows Security App & Browser Control for the game exe and EasyAntiCheat
8. Ran Windows Error Checking on the hard drives. No errors

None of these things have solved the issue so don't bother doing them and save yourself some time. I can play other games for hours on end with no issues. The game is just poorly developed at this point.
Last edited by Razorsharp; Mar 23, 2024 @ 10:20am
Weedon Mar 22, 2024 @ 5:34pm 
Game is cursed at this point
ByB | Protax Mar 23, 2024 @ 2:47am 
Hope they release a patch that addresses this shortly. Getting the connection/attempting to reconnect error myself. Just crashes after a minute or so ingame
t0bM Mar 23, 2024 @ 3:15am 
We should all create a support ticket and report the error with the log file. I'll do that next time the problem occurs.
Razorsharp Mar 23, 2024 @ 8:40am 
My support ticket with Vegas Infinite Support is 152912 if you wanna reference it. They responded that my issue is being investigated by the development team.
Last edited by Razorsharp; Mar 23, 2024 @ 8:41am
ByB | Protax Mar 23, 2024 @ 2:31pm 
Originally posted by Razorsharp:
My support ticket with Vegas Infinite Support is 152912 if you wanna reference it. They responded that my issue is being investigated by the development team.

Awesome, thanks. Let's hope they figure it out soon
t0bM Mar 23, 2024 @ 5:03pm 
I just opened a ticket and uploaded the log file.

I hope the error will be fixed soon...
t0bM Mar 24, 2024 @ 2:35am 
In the Player.log File I found this:

LockBufferForWrite: Multiple uploads in flight for buffer 00000265040CA530 (bufferHandle: 245) of size 2949120. Falling back to slow path. LockBufferForWrite() should be called only once per frame on D3D11.
LockBufferForWrite: Multiple uploads in flight for buffer 00000265040CA830 (bufferHandle: 246) of size 73728. Falling back to slow path. LockBufferForWrite() should be called only once per frame on D3D11.
D3D11: Failed to create RenderTexture (3840 x 2160 fmt 27 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3840 x 2160 fmt 27 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3840 x 2160 fmt 19 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3296 x 3408 fmt 27 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3296 x 3408 fmt 27 aa 1), error 0x887a0005
D3D11: Failed to create RenderTexture (3296 x 3408 fmt 19 aa 2), error 0x887a0005
RenderTexture: Resolving a destination texture that is NULL.
RenderTexture: Resolving a destination texture that is NULL


I think its a GPU Driver issue.

Later I will de-install it with the DDU Tool:

https://www.guru3d.com/download/display-driver-uninstaller-download/

And install the older driver 551.52.

It worked with that last time.

Let's see what happens...
Last edited by t0bM; Mar 24, 2024 @ 3:28am
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