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What do you mean "that's not true"? lol
Brazil has nothing to do with Czech Republic. We just had a legislation about gambling and cassinos days before the game got banned here.
I didn't write about Brazil. I discussed it again with support and was told that they don't keep records of the reasons for blocking specific locations. Even though I wanted the exact reasons, I was told the same thing. I was further told to read their terms and conditions and they refused to talk to me anymore. So I uninstalled the game immediately.
That sucks, honestly. I was really enjoying the game up until it got banned/blocked here in Brazil. But hey, what can we do now, huh?