Game doesnt recognize my controllers

[76561199675602557]

Cant hit play to start the game? Game doesnt recognize my controllers, I thought they fixed this.

[Daenerys Targaryen]

Same problem here...

[Amelion]

I too am having this issue. I love you developers; but also...why?? why?
just want to know why you torture us? why? Please don't deprive me. Why? I don't get it. it worked fine, then now it doesn't. Why? Please. Why?

[Amelion]

I really want to play the game. Does anyone read these?

[DeantheDean]

same and i tried everything

[Carlos]

Since the update I think I`m getting the same problem.
I launch the game and controllers are showing, but when it gets to the LOGIN page all I get is what looks like a white TV remote above my head with a white line pointing to the screen and my controllers don`t work ?
Any fix for this ?

[BadBigby]

Originally posted by Carlos:

Since the update I think I`m getting the same problem.
I launch the game and controllers are showing, but when it gets to the LOGIN page all I get is what looks like a white TV remote above my head with a white line pointing to the screen and my controllers don`t work ?
Any fix for this ?

i have been having this same issue like LITERALLY what you describe for awhile. ive reinstalled tried running it in oculus mode and steamVR and i havent figured out a fix yet... my hope is someone knows how to fix it, not played since 2022 and ive recently been to vegas and im DYING for some talkative jokey poker games.

in short: in there with you, ur not alone lemme know if you hear anything broski

[Carlos]

Originally posted by BadBigby:

Originally posted by Carlos:

Since the update I think I`m getting the same problem.
I launch the game and controllers are showing, but when it gets to the LOGIN page all I get is what looks like a white TV remote above my head with a white line pointing to the screen and my controllers don`t work ?
Any fix for this ?

i have been having this same issue like LITERALLY what you describe for awhile. ive reinstalled tried running it in oculus mode and steamVR and i havent figured out a fix yet... my hope is someone knows how to fix it, not played since 2022 and ive recently been to vegas and im DYING for some talkative jokey poker games.

in short: in there with you, ur not alone lemme know if you hear anything broski

Tried games on both Steam & Meta and same happens on both.
Doesn't seem to be any support for the Rift anymore 😞

[Amyre89]

Support sent me the following but it didn't work. Perhaps you guys will have better luck.

Thank you for reaching out to us. We're sorry to hear that you are experiencing this issue. Would you be able to try resetting your player configuration and changing your OpenXR runtime settings, depending on the platform you are playing Vegas Infinite on?

Reset Configuration:

Locate your Vegas Infinite installation folder named "PokerStars VR", commonly found in the following paths:

Steam: steamapps\common\PokerStars VR\
Meta: Oculus\software\PokerStars VR\

With Vegas Infinite closed, double-click the .bat file called "Reset Configuration.bat".


OpenXR runtime settings:

-SteamVR Settings:

On the STEAMVR window that opens while SteamVR is running, select the menu options on the top left corner of this window, and then select "Settings". In the new window that opens up, select "OpenXR" on the left. Select "SET STEAMVR AS OPENXR RUNTIME" to change your runtime to SteamVR if it is not already.

-Meta Settings:

In the Meta application on your PC, select "Settings" on the left side menu, and then select "General". In this list is an option for OpenXR Runtime. Please select the option for your Meta device to set as the active OpenXR Runtime if it is not already.

Please let us know if this helps.

[BadBigby]

Originally posted by Amyre89:

Support sent me the following but it didn't work. Perhaps you guys will have better luck.

Thank you for reaching out to us. We're sorry to hear that you are experiencing this issue. Would you be able to try resetting your player configuration and changing your OpenXR runtime settings, depending on the platform you are playing Vegas Infinite on?

Reset Configuration:

Locate your Vegas Infinite installation folder named "PokerStars VR", commonly found in the following paths:

Steam: steamapps\common\PokerStars VR\
Meta: Oculus\software\PokerStars VR\

With Vegas Infinite closed, double-click the .bat file called "Reset Configuration.bat".


OpenXR runtime settings:

-SteamVR Settings:

On the STEAMVR window that opens while SteamVR is running, select the menu options on the top left corner of this window, and then select "Settings". In the new window that opens up, select "OpenXR" on the left. Select "SET STEAMVR AS OPENXR RUNTIME" to change your runtime to SteamVR if it is not already.

-Meta Settings:

In the Meta application on your PC, select "Settings" on the left side menu, and then select "General". In this list is an option for OpenXR Runtime. Please select the option for your Meta device to set as the active OpenXR Runtime if it is not already.

Please let us know if this helps.

sorry it didnt work for you man but i do have to thank you, it did work for me. i appreciate ur time and effort there and for sharing it here. im really thankful man. fingers crossed i will see you at the tables soon

[Dwight Loot]

Originally posted by Carlos:

Originally posted by BadBigby:

i have been having this same issue like LITERALLY what you describe for awhile. ive reinstalled tried running it in oculus mode and steamVR and i havent figured out a fix yet... my hope is someone knows how to fix it, not played since 2022 and ive recently been to vegas and im DYING for some talkative jokey poker games.

in short: in there with you, ur not alone lemme know if you hear anything broski

Tried games on both Steam & Meta and same happens on both.
Doesn't seem to be any support for the Rift anymore 😞

Exact same thing is happening to me as well. Tried everything.

[Carlos]

I deleted everything |Meta from my Pc then re-installed it all again, re-done my parametres and everything and its working again :)