Fatal Application Exit - renderdevicedx11.cpp error

[bunjirou]

When I get to the part of the game where the helicopter crashes into the hallway in the upper level of the east hall, it crashes every time without fail. I can go anywhere else, but the helicopter crash always crashes the game for me.

The error reads this:

C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 2 BIOHAZARD RE2\re2.exe
"d:\\reengine\\gitroot\\runtime\\modules\\render\\os\\renderdevidx11.cpp" 4205 present failed. HRESULT= 0x887a006, The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application

If anyone can help me with any fixes, it'd be appreciated. I use Windows 8.1, DirectX 11 installed and NVIDIA GeForce GTX 760.

[POLYBIVS]

I'm having a similar error but my HRESULT is 0x887a005 and it happens randomly during a cutscene or gameplay.

[TALZED]

Same here, twice now i had a moment after the helicrash, and in the main hall during a game moment, same error, Windows 10, DirectX 11, GTX 760

[MintySquinty]

Same issue here, i've tried many times to get past this part but it always crashes with teh same error. Win 10/ Dx11/ GTX 760. Seems like maybe it's an issue with this specific card or something.

[Peace Sells]

My error and crash is on startup of game, and a little different.

d:\\reengine\\reengine\\gitroot\\runtime\\modules\\render\\os\\renderdevicedx11.cpp 1632 D3D11 create device failed.(HRESULT: 887a0004)
gtx680 win10

[Plumber]

I have absolutely the same issue during helicopter crash and I get the same error code . My graphic cards are Intel(R) HD Graphics 4600 and also NVidia GeForce GTX 760M (for laptops). Running Windows 10 Pro.

Please, help! :)

Originally posted by ✨ ブンジロウ ✨:

When I get to the part of the game where the helicopter crashes into the hallway in the upper level of the east hall, it crashes every time without fail. I can go anywhere else, but the helicopter crash always crashes the game for me.

The error reads this:

C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 2 BIOHAZARD RE2\re2.exe
"d:\\reengine\\gitroot\\runtime\\modules\\render\\os\\renderdevidx11.cpp" 4205 present failed. HRESULT= 0x887a006, The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application

If anyone can help me with any fixes, it'd be appreciated. I use Windows 8.1, DirectX 11 installed and NVIDIA GeForce GTX 760.

[Steelpoint]

I've had the issue occur in the area past the Helicopter crash.

Ironically I also have a GTX 760, and I run windows 10. Perhaps the issue is related to to the GTX 760.

[Plumber]

Somehow my issue disappeared. What I did is I downloaded latest version of NVidia and Intel Graphic Card drivers. After that I went to NVidia Control Panel and to 3D Graphics section in it and made sure I had my NVidia GeForce card selected as "Preferred Graphics Processor" in general and for RE2 in particular. Plus I ensured DirectX 11 is selected in Options inside RE2 game itself (choosing DirectX 12 didn't work as for me it made the game very dark). Not sure which of the above steps resulted in fixing the issue, but give it a try :)

[Steeldoggs393]

I can't even start the game, it reads as "Fatal Application Exit". Help PLEASE!

[Steelpoint]

The issue stopped popping up for about a hour after I restarted my computer, but I crashed again shortly after I left the RPD.

I also downloaded the latest Nvidia drives, but to no avail.

[Peace Sells]

I got mine to finally work (launch) by rolling back my video card drivers in the properties. gtx 680 windows 10

[pupetmaster (Jean-Luc_on rog al]

Rebooting the computer, made RE:2 finally start and reset to default graphic settings and load from a checkpoint before fatal crash.... but

i deduce that fatal crash for me, was because of some HDR lighting bloom effect. It doesn't look as good as it should now with the lower graphics but... game plays 100% now.

[bunjirou]

Originally posted by bob.mamurov:

Somehow my issue disappeared. What I did is I downloaded latest version of NVidia and Intel Graphic Card drivers. After that I went to NVidia Control Panel and to 3D Graphics section in it and made sure I had my NVidia GeForce card selected as "Preferred Graphics Processor" in general and for RE2 in particular. Plus I ensured DirectX 11 is selected in Options inside RE2 game itself (choosing DirectX 12 didn't work as for me it made the game very dark). Not sure which of the above steps resulted in fixing the issue, but give it a try :)

Unfortunately, none of these options worked. I can't even unselect DirectX 11 in RE2, and NVidia was already my preferred graphic's processor.

Originally posted by pupetmaster:

Rebooting the computer, made RE:2 finally start and reset to default graphic settings and load from a checkpoint before fatal crash.... but

i deduce that fatal crash for me, was because of some HDR lighting bloom effect. It doesn't look as good as it should now with the lower graphics but... game plays 100% now.

I set my graphics quality all the way to the worst possible setting, but I still crash at the same spot every time without fail.

[Jkap the goat]

I had to turn off everything to low and bloom off too. The game looks bad but it's playable for now. Running a GTX 660SC and with 6GB of RAM for now, AMD 6300 processor

[Zipo]

Tengo el mismo error y no se soluciona por ningun metodo que mencionan

[cezzary22]

Originally posted by Jkap the Princess goat:

I had to turn off everything to low and bloom off too. The game looks bad but it's playable for now. Running a GTX 660SC and with 6GB of RAM for now, AMD 6300 processor

Well I was having the same difficulties. The game was constantly crashing after first cut scene.
For me the only working working solution was Nvidia Geforce Experience.
Just launch it, pick Resident Evil 2 and optimize the game.
In my case GFExp set game settings to the lowest possible.
Right now I'm able to play without crashes.
The funny thing is that in game You're able to change graphics settings to highest levels and it will still works like a charm.
Just give it a try