This extra save data is not compatible and cannot be used

[Onehitter]

"This extra save data is not compatible and cannot be used" vice versa between two synced devices. Has someone else the same problem?

[Voima0rja]

Yeah, same here. Played leon's story with my friends computer and now it does not work on my pc. Old save is still in load game menu but cannot be loaded, says "This save data is not compatible and cannot be used."

[evilmark443]

Maybe save data is somehow linked to the PC it was originally created on? Would suck when I eventually upgrade if that's the case.

[Onehitter]

Yesterday i was able to carry my save from my own pc to a friends pc. The problem occured today. I dont know if its worth mentioning but before this happened i bought the ost dlc. My version is the standard game, not the deluxe.

Is there any official capcom forum to post a ticket or something? Or is this a steam bug? In any case this must be resolved immediately.

[Onehitter]

Please dont delete your old save as i did, now im forced to start over. Deleting the corrupt file wont fix it.

[Onehitter]

figured this out, check your region settings in windows 10, the bug occurs when there are different settings there.

[B.E.T.]

As Onehitter has said it's the region setting in Windows 10. Have two computers, one using UK region settings and, another using Canada (damn windows update for changing this). Currently can't play on the UK machine and, config files don't have anything useful.

[Voima0rja]

Well... that sucks! Almost played Claire A to end yesterday, so that means i have to play Leon A again in some point to unlock everything or have to wait that they fix this. I have played Leon A and Claire A in different regions :(

[Je Moeder]

does it work if you change the region settings? this is annoying and didn't continue playing the game because i have to play my savegame on my slower laptop

[Onehitter]

yes if you change region back to the setting you used for your gameplay, it will be able to boot your save. I lost almost 8 hours trying to figure this out, hope this helps you. Happy gaming

[🅻🅾🅶🅰🅽]

Thanks for the help guys, worked for .. but is this is some kind of bug? never had this kinda issue with any game I have.

[manojvarughese]

Official fix is as Onehitter mentioned. Make sure both region and Language settings to be precise be same as gameplay before the save compatibility issue. Before attempting any of this just take a backup of the win64save files in the steam folder. Do not delete or overwrite them. It's recommended to carry out this in offline mode to avoid steam cloud upload until you can access save games without issue.

[Mitch Sorrenstein]

All my save data are still in the game but all the records,concept art,models and extra mode are gone.Please help :(

[manojvarughese]

Originally posted by SauceLikeThis:

All my save data are still in the game but all the records,concept art,models and extra mode are gone.Please help :(

It's because you might have launched the game and over written your data001-bin...did you do that? all you need to now atleast getting to access those save games. https://goo.gl/3cUc5e

[Sil]

Anyone know how to see previous region? Mine seems not to work even though I set my region to Philippines

[CL4P-TP]

Originally posted by Onehitter:

figured this out, check your region settings in windows 10, the bug occurs when there are different settings there.

Thank you! I had to change my region from English (US) to English (UK) not sure why or how it had changed in the first place.. but Thank you!