Checklist update

[david.hardie]

When I click on this the game seems to hang. Left it for at least 5 minutes.
Interestingly when I task ended Reentry it did not say that the program was not responding.
Anyone else having this issue?

[Hector Melo]

Thank you for playing our wonderful Sim, I am sorry to hear that your faced that issue, but in order for helping you better wish to know a couple of stuffs:
First: After the latest build uploaded, when you started Reentry and got to Main Menu Screen and you hit Update to newest recently updated Checklist, What exactly Reentry did?
Got Freeze? Crashed to Desktop? Did it showed any Unity related message box?
Second: If you Quit Reentry and then, restart Reentry again does it happens again to you also?
Third: Please Check at Main Menu Screen bottom right area, look for Reentry version. Can you verify it says 0.94?
If have done the above mentioned and got no good result afterwards, please do the following:
Go to Steam Library, Highlight Reentry and Right click with your mouse, from the Drop menu choose Properties, then verify content files, soon Reentry will start to download again, let it to finish download. After this is done, Start Reentry again. If still encounter any problem with this please answer me as soon as possible to get deeper into the issue.

Remember that you are also free of joining us at our Discord channel: http://discord.gg/reentrygame or directly to me here: https://discord.com/channels/767750390602399764/784063201125597254
there you can ask me anything, keep in orbit Reentrynaut!

[the_student]

hm, don't think I've heard about a hang here before. Try ignoring it, going to settings, and resetting the checklists.

If you're in the discord, you could upload the log to the bugs-channel, or emailing Petri.

[david.hardie]

Sorry guys I should have provided more detail.

I downloaded the latest update and when I clicked on the Update checklists the screen faded slightly but the mouse remained "live".
I left it in this state for at least 5 minutes thinking it was just taking a bit longer than usual but eventually had to close Reentry via task manager.

I then verified the local files.

I then relaunched Reentry and went into settings to manually update the checklists. Again the screen faded slightly, the mouse remained live and with nothing happening after 5 minutes I again closed the game using task manager.
Interestingly normally when I have to use task manager to close something windows tells me the game is not responding. That was not the case with Reentry. It seemed to be running but possibly stuck in a loop?

There was no crash to desktop or anything like that.

I then launched the game but did not attempt to update the checklists and the game ran normally. (Yeah I died again).

The game does show as being version 0.94

[SamSam]

Originally posted by david.hardie:

Sorry guys I should have provided more detail.

I downloaded the latest update and when I clicked on the Update checklists the screen faded slightly but the mouse remained "live".
I left it in this state for at least 5 minutes thinking it was just taking a bit longer than usual but eventually had to close Reentry via task manager.

I then verified the local files.

I then relaunched Reentry and went into settings to manually update the checklists. Again the screen faded slightly, the mouse remained live and with nothing happening after 5 minutes I again closed the game using task manager.
Interestingly normally when I have to use task manager to close something windows tells me the game is not responding. That was not the case with Reentry. It seemed to be running but possibly stuck in a loop?

There was no crash to desktop or anything like that.

I then launched the game but did not attempt to update the checklists and the game ran normally. (Yeah I died again).

The game does show as being version 0.94

What are your specs?

Seems like the computer is lagging or something.

[wilhelmsenstudios]

Hmm, it would be great with a log for this. Could you start the game, trigger the error and send me the log? (either on Discord, link it here, or send to petriw(at)gmail.com)

Thanks!

[david.hardie]

Originally posted by wilhelmsenstudios:

Hmm, it would be great with a log for this. Could you start the game, trigger the error and send me the log? (either on Discord, link it here, or send to petriw(at)gmail.com)

Thanks!

Thing is there is no log to send because the game does not fail as such.
Look this thing appears to be unique to me so dont worry about it. I know you are busy.

[wilhelmsenstudios]

The reason for a hang could be that the checklist update function throws an exception for some reason, and if it does, the log will capture it (a log is created each time you launch the game (one session overwrites the previous one) so it might be there. If you also want, you can open the log and search for "Exception" and see if something comes up.

Thanks!

[david.hardie]

Sorry I am not good with this kind of stuff. Although I am good at carrying heavy things.
Where would I find in my local files this log that you need?

[the_student]

Originally posted by david.hardie:

Sorry I am not good with this kind of stuff. Although I am good at carrying heavy things.
Where would I find in my local files this log that you need?

Reentry uses the following log-files: Player.log, Player-prev.log

These are stored in:
Steam (Windows): %appdata%\..\LocalLow\Wilhelmsen Studios\ReEntry\
Microsoft Store (Windows): %appdata%\..\Local\Packages\37806WilhelmsenStudios.ReEntry-AnOrbitalSimulator_akeytc0kfv8xy\

If you cannot see the AppData folder, tick the ‘hidden items’ option in the file explorer