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What worked for me was switching to windowed mode before changing resolution, then back to full screen.
whats your graphics card driver, I might have a solution.
I think what happened with mine is it wouldn't let me change the resolution. so I ran it in windowed mode, and full screened it.
now I can run it just fine in full screen mode at my desktop resolution.
2. Maximize the window layout then click on the settings once again and choose youre desired resolution. Once done click Fullscreen option again and restart when it tells you to.
3. Reopen the game one last time and BINGO! it should work now in fullscreen on your desired resolution.
If it doesn't i have no idea. This is how i got it to work personally. Good luck fellow Civ Gamers
I didn't add bullets because I wasn't sure all my steps were required.