why do people hate epic games client?

[reveilleun]

???????

[Magiox]

cause its ♥♥♥♥

[utpanthro]

Let's go with the obvious: Why are you posting here instead of on the Epic forums? Oh right...

[Dagumi]

Originally posted by reveilleun:

???????

chinese spyware

[RagingKeira]

buggy spyware w\o achievements

[GRIMREAPER ALVA]

Take your pick. Epic as a company and as a launcher are both ♥♥♥♥. Epic's list of anti-consumer practices grows by the day. I'm compiled a list of anti-consumer practices Epic has been trying to pull on us...so far. You can either check out a detailed explanation / analysis of all the things wrong with Epic at the end of the post or check out the TL:DR version for a summary.

TL:DR version :

-Forced third party exclusive deals and robbing us customers the options to to buy from other stores like Steam / GOG

-Restricting / preventing third party key sites from competing / selling Steam / GOG game keys for cheaper price points

-Lack of many features of other storefronts / launchers, chiefly Steam

https://imgur.com/P6cIq1u

-No forum support

-Review system is opt-in by developers / publishers who has full control over it

-Epic's disdain of PC gamers in general as well as calling us toxic, pirates and blaming PC gamers for lack of sales

-Limited and convoluted refund system

-Epic owned 48 percent by the Chinese company Tencent who is infamous for spying and censoring people

-Epic collaborating with the Chinese company Tencent to sell user information to them or with any others in the world as stated in their EULA

-Epic's lack of security on their store / launcher with numerous hacking successful attempts as well as actual spying on PC users through its launcher

-Epic does not comply with the GDPR laws set by the EU and have seemingly broken a few

-Epic's CEO, Tim Sweeney expressing his desire for an open free PC platform where stores and customers can freely compete and buy games from without restriction while doing the exact opposite with forced third party exclusives and strong-arming customers with anti-consumer policies. He has recently stated on Twitter that Epic wants to compete by creating "store wars" and forced third party exclusives on their store instead of improving their stores with better features and services to appeal to customers

https://imgur.com/a/3836Qnf

-Bad or lack of regional pricing

-Bad customer service

And here's the detailed analysis / explanation of all the things wrong with Epic as a company and a store

https://steamcommunity.com/groups/NoExclusiveGames/discussions/0/1796278072844560561/

[Daxank]

Their security is garbage
Their sales are garbage
Their launcher isn't optimized
They have less features than steam
Their regional pricing is garbage
And I think that should be about it for the launcher alone.
Now if you want to talk about Epic as a studio, the list goes on.

[Raxyz]

Originally posted by reveilleun:

???????

Why don't you ask in their forums?

[Mari Christmas]

It has had some form of spyware in the past and whether or not its true if it still has it, I do not want to take the chance and dont exactly trust it.

I also do not want to support Epic in any way for how they are trying to drive gamers apart when every other major company (mostly) has been trying for the past decade to bring them together.

And then there's the fact that the year is 2019, and it somehow lacks basic social features. People will argue that "But Steam didn't have these features either!" and that is true. But that was back in the early 2000s. What the heck is their excuse for not having basic features like this in 2019? Especially with all the money they have to throw around?

Not to mention its yet another client you have to have running just to play games.

♥♥♥♥ Epic.

[Saibot]

Reasons not to use Epic Store:
1) They have terrible security (80 million accounts were exposed last week)
2) They have terrible customer service (just google it)
3) Games are more expensive on Epic due to regional pricing
4) You can't play games offline
5) Limited social features
6) No screenshots
7) No controller support
8) They broke EU laws (and still do)
9) Scummy tactics (you had to tick a box to opt out of emails etc)
10) They are partially owned by Tencent (a company that sells user data to the Chinese government)
11) No achievements
12) No cloud saves
13) No game forums (many people went to steam for subnautica support)
14) Epic make you pay the transaction fee when purchasing games
15)They are anti-consumer (They pay for exclusive rights to games to try and force you to use their store)
16) They can refuse refunds even if you meet the criteria
17) No reviews
18) No Linux support

All this alone should let everyone know about the current situation with Metro Exodus and Deep Silver.



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...../´¯/..../´¯\........................................./¯`\....\¯`\
.././.. /..../..../. |_...EPIC STORE. |..\....\....\...\.\
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[Kuraito]

Epic Games Store is Tencent trying to wrestle control of the PC Market from Steam. It isn't competition, Tencent has almost a monopoly in China, they want one here and they have the cash to burn to buy it. Put up with it, let Tencent gain control of the market, and you will regret it, I promise you.

[p0T@T0]

Because people like topic starter keep creating threads like this one.

[DarkChaplain]

Here's a writeup I did for another reply on Youtube this week:

I already have Steam, GOG Galaxy, BNet, Origin and Uplay installed. It really is *not* about having yet another launcher (though annoying). However, it has everything to do with Epic Games / Tim Sweeney's way of doing business.

They pose as saviors of the industry while peddling lies about their competitors. They launched with less features than not even Steam, but Origin of all things did what, 7 years or so ago. They lock people out of purchases because of not having a shopping cart.

They violated Minimum Advertised Price agreements with publishers on their store, resulting in those devs and publishers pulling out of their sale because it could cause a price crash and highly decreased perceived value for products that aren't even releasing for another 6 to 9 months.

They still don't have a proper system in place to add new games to their store, or even their own legacy titles, because everything is done manually by like one guy. This has meant many rejections for interested, but older, indies who didn't fill the exclusivity contract niche.

Exclusivity contracts, too, are a bane on this industry. Exclusivity kept me out of console gaming for the past 2 major generations. I hate it, it takes choice away from me as a customer, and Epic is now bringing it to PC. And I'm not talking about 1st party exclusivity where the platform owner is funding development or developing in-house, but 3rd party. Worse, Epic pays off publishers close to release, after observing hype for the product, long after it has already been advertised for release elsewhere. They also snatch Kickstarter and Fig titles that were promising their backers launches on GOG or Steam, and even Linux versions - none of which now exist for 12+ months further. One of those crowdfunded titles made statements that'd indicate that Epic offers a sales guarantee or pays for x copies sold to the promised number, and that Epic basically came up with 2+ million dollars in that deal, making it profitable without having sold a single copy, even if all backers demanded refunds for them breaking their promises. That's insanely unhealthy for this industry.

Journey, which just launched on PC, has been on the Steam Database for years now, and Alpha Testing updates to the packages *only* ceased last year when the studio signed the 12 month exclusivity contract with Epic, on time for the announcement of the store at the game awards. People thank Epic, due to misleading or fabricated PR, for making Journey, or Detroit Become Human, happen, when really, they came at the tail end of development and offered money and sales guarantees.
Likewise, when they paid Dauntless to migrate to Epic, early adopters / founders lost a bunch of their perks like unique player names, because Epic literally can't accommodate for that.

When The Division 2 was available for preorder, you could order it from dozens of online retailers / digital distributors, usually with Uplay keys, but also directly on Steam. Due to Ubisoft's exclusivity (Epic + Uplay only) deal, The Division 2, but also Anno 1800, were pulled from *all* stores besides those two, which also means that Ubisoft is in direct control of prices at all times, while stores like Humble, Greenman Gaming, Voidu or Fanatical and Gamersgate may have discounted more regularly. On top of that, when Epic's "Mega Sale" launched, Uplay titles were conspicuously absent over technical issues with Uplay integration, only to return after the sale.

Besides that, Tim Sweeney has a history of blatantly lying about competitors. Just in 2016, he was pissed about Microsoft's Windows Store having 1st party exclusives like Gears, Age of Empires and such, which weren't sold elsewhere. Now he's doing worse than that with 3rd party titles, while Microsoft is releasing their stuff on Steam and elsewhere.

The press conference where they claimed that Metro Exodus sold "2.5 times as many copies as Metro Last Light" was, again, highly misleading. In a recent investor call, the overall THQNordic (who didn't make the deal, but own the company that did) was reluctant to even comment on PC sales, and only mentioned an early boost.
Now, the thing is, Epic only commented on the launch month, compared to Last Light's launch month.

Last Light had a terrible launch back then, and it took *months* and an eventual Redux version of both 2033 and LL to kick off, as well as highly discounted sales and bundle deals. Deep Silver did everything wrong about that launch that they could and garnered a lot of backlash by cutting out an essential difficulty mode to sell as DLC - it crippled a then still niche franchise. Selling 2.5 times as many copies on PC as back then, with a massively bigger audience, is hardly a feat worth bragging about when early adoption of Last Light was dysmal.
On top of not naming any clear numbers, their phrasing was also nebulous in general, and may very well include the Steam preorders and panic-purchases during the final hours it was still on Steam before being removed after the announcement. This would also coincide with the early boost in sales THQNordic's representative referred to without being more specific.

And now we have the Epic Mega Sale, where they take a hit on a $10 discount in a desperate attempt to move copies - copies they have to sell one way or another or pay out for regardless as per their sales guarantee. It'd be better for Epic to sell at a loss than sell none at all while still paying out 100% as if they actually had sold like normal. It's extremely deceptive and predatory and something future partners will likely be wary of.

Tim also claims to be helping developers with the cut, but Epic's other actions, like putting publishers' games up for the Epic Mega Sale without their consent and violating MAP (see above) are directly harmful to those devs/pubs' businesses.

The 12% revenue split is also absolutely unsustainable if Epic expects any sort of growth - there's nobody really working on the store, which makes it borderline functional right now to run it at that split. But where Epic calls out Steam for being "greedy" with those 30%, he neglects to tell people that Sony, Microsoft, Nintendo, independent retailers, Apple, Google, Amazon and co all take that same 30% cut or more. Yet it is only an issue with Steam, causing people to declare Valve greedy when they have been the one platform owner that has been consistently improving their ecosystem - and the surrounding environment as well, like VR, for the entirety of their platform's existence. There are so many featuresets Steam comes with that made my life easier - like the Global Gamepad support that made the use of shareware drivers for my DualShock4 irrelevant - that I can only laugh at claims of Valve being greedy and lazy.

Valve takes a 10-15% hit on all cash card sales, too - meaning you get 50 bucks store credit while Valve gets 45 out of it at most, with the rest being in the retailer's pocket. They also cover transaction fees and local taxes, something Epic explicitly won't do - if you buy there, depending on the payment method, you'll be looking at up to 20% of the game's price in extra fees. Their revenue split cannot reliably cover these things, making them the worse deal for consumers.

On top of all that, Epic's security is terrible. I've had an ancient Epic account due to an Unreal Engine game, and got consistent email alerts about login attempts as soon as Fortnite took off. I had to spend a dozen emails back and forth to get them to delete my account, and they still haven't replied to me with GDPR-related personal data after 3 weeks. One person who wanted them to declare what data they held on him had his private info, including name, address, etc, sent to an uninvolved 3rd party "by accident", which only became clear when said 3rd party notified both Epic and the victim. That's highly illegal under EU law.

Epic is trying to throw Fortnite money around to become a dominant force in PC gaming after repeatedly abandoning the PC market with the most spiteful comments imaginable, too. They have a habit of dropping games in development, or only just out of the gate, in favor of chasing trends. They're not a reliable company when it comes to buying into their store - especially not when they have, for the 2nd time this year, delayed the addition of core client features by further 2 months on their roadmap.
They're not competing for customers, and they're not competing with a value product. They're trying to force people into compliance through a complete lack of purchasing options. That is not competition, and Steam, by comparison *never* did this, never paid off publishers and *never* prevented games from being sold elsewhere - quite the opposite, they encourage publishers to generate keys for free and sell them as they see fit, at no charge and no revenue going to Valve.

There's such an insanely large gap between the two platforms, or other competitors, on top of general slimyness and potential violations of customer protection laws, that I won't touch Epic with a ten foot pole, even if they offer me free games.

Anyway, that's all I have time for right now, but don't worry, there's more...

[ReadyNick]

My friend got hacked using Epic store.

[Huche'er]

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[Liam Neeson Punching Wolves]

Making games store exclusive offers me nothing, it takes away for Publishers who want more cream on top of the cake.

Pretty obv.