MCafee Antivirus Issues for running Ultimate Custom Night! (Originally created by PhantomCube08!)

[Ya Boy Ender]

This has been a major issue for a LOT of people attempting to run Ultimate Custom Night. The long and short of it is, there's a file inside the game that behaves similarly to (but isn't really) a virus, and as such it gets quarantined by MCafee. Rest assured that the file is completely harmless and your antivirus is blocking it due to an error in the system. To fix this issue, please refer to the steps below!

Oh, and one more thing. If another antivirus is giving you the same issue, and you know how to fix the problem, feel free to post your solution in the comments below! I'll be happy to add it to the thread like I did with ShadowMan's article!


To restore the file to it's proper location, go into McAfee LiveSafe.

Then, click on the cog in the top right corner of the screen.

Click 'quarantined items'.

Select the file that says 'GameOverlay.log' or 'GameOverlayRenderer.log' (Not quite sure which, but you'll know it when you see it), and click 'Restore'. This will enable UCN to run, but it doesn't help with keeping MCafee from quarantining the file I mentioned earlier.

Next, click on the cog in the top right of the screen and select 'Real-Time Scanning'. You should see where it says 'excluded files'. Keep this window open.

Now, open Steam and go to your library. Right click on Ultimate Custom Night.

Click 'Properties', then 'Local files', and then 'Browse Local Files'.

Right click on Ultimate Custom Night.exe and copy it.

Go back to the Mcafee real time scanning window you left open.

Click 'Excluded Files', and then click 'Add File'.

In the file name search bar that pops up, paste the Ultimate Custom Night.exe you copied.

Next, hit 'Open'. This will exclude Ultimate Custom Night from being scanned by McAfee.

All done!

Helpful Community Articles

ShadowMan24
Hello! For anyone not using Mcafee, I switched to Ad Aware anti-virus - this was a bad decision, as it basically does not have a file exclusion system. After hours of trying various methods and solution however, I managed to install my game by excluding the 'downloading' and 'common' files through scans on Windows defender. There's a whole tab for it, so it's easy. I basically spent a day realising my malware protection software on my PC was completely screwed, with various inactive programs, expired subscriptions, etc. :/ It's amazing my PC's okay, to be honest. XD


TL, DR: Use WINDOWS DEFENDER instead of McAfee or whatever you have. Go to the 'SETTINGS' tab, then 'EXCLUDED FILETYPE AND LOCATIONS' - from there browse and add files to be excluded from scans. that way, anything in there (in this case, UCN in the steamapps files) will be safe from being mistaken for a virus.

Phew, it's been a long day (realises it's 4:28 AM). Got there in the end. Hope ths helps! ^o^`

NeonWolf Gaming
Yeah, I had this problem with almost all of the FNaF games and from what I've found out, it's something to do with the McAfee virus protection programs. For some reason, it quarentines the game's executable file which is what causes the game to constantly crash. I'd just suggest using something other than McAfee lol.

Carlinhos-Soriano12
Hello! In my case it is the same thing, but it is another antivirus that I have, it is the IObit Malware Fighter, when I started to install the UCN, my antivirus warned that the UCN was not safe.

[fcheese]

Originally posted by smithboys5:

Originally posted by Dr.Kanapka ︻デ═ー:

Who use Mcafee ? It's the worst antivirus ever

there are worse *looks at Norton*

I actually use Norton. It ain't that bad tbh, in fact it's really good!

[Smithboys5]

Originally posted by ᶂᙀ爪Ꭿ₦Ꮸ廾£ಭ乙™:

Originally posted by smithboys5:

there are worse *looks at Norton*

I actually use Norton. It ain't that bad tbh, in fact it's really good!

I used to use it, but it started detecting 50 different viruses when there was literally nothing wrong with my computer. and it was a paid subscription.

[Ya Boy Ender]

Originally posted by smithboys5:

Originally posted by ᶂᙀ爪Ꭿ₦Ꮸ廾£ಭ乙™:

I actually use Norton. It ain't that bad tbh, in fact it's really good!

I used to use it, but it started detecting 50 different viruses when there was literally nothing wrong with my computer. and it was a paid subscription.

Oof. I've got Norton and it works just fine.

[fcheese]

Originally posted by EndieBendyMelodies:

Originally posted by smithboys5:

I used to use it, but it started detecting 50 different viruses when there was literally nothing wrong with my computer. and it was a paid subscription.

Oof. I've got Norton and it works just fine.

[Kyle]

Originally posted by smithboys5:

Originally posted by Dr.Kanapka ︻デ═ー:

Who use Mcafee ? It's the worst antivirus ever

there are worse *looks at Norton*

When people use McAfee and try to mock Norton, yet they're the one having the problem of UCN being quarantined.
"*Chuckles* I'm in danger."

[Smithboys5]

Originally posted by Smexy Goldie™:

Originally posted by smithboys5:

there are worse *looks at Norton*

When people use McAfee and try to mock Norton, yet they're the one having the problem of UCN being quarantined.
"*Chuckles* I'm in danger."

actually I don't use McAfee either. I just stay away from risky sites.

[Deathstroke1968]

i am using avast and byte fence what should i do because i might get a new PC or just delete the game because i have been trying for hours now i even had to call my dad (who is disabled and can't go up stairs easilly) and say he can't sort it out so please help me

[Deathstroke1968]

also ever since this update my PC has be acting up making my other games crash thats why i might get a new pc and just avoid UCN

[VoidFlame]

Hello! For anyone not using Mcafee, I switched to Ad Aware anti-virus - this was a bad decision, as it basically does not have a file exclusion system. After hours of trying various methods and solution however, I managed to install my game by excluding the 'downloading' and 'common' files through scans on Windows defender. There's a whole tab for it, so it's easy. I basically spent a day realising my malware protection software on my PC was completely screwed, with various inactive programs, expired subscriptions, etc. :/ It's amazing my PC's okay, to be honest. XD


TL, DR: Use WINDOWS DEFENDER instead of McAfee or whatever you have. Go to the 'SETTINGS' tab, then 'EXCLUDED FILETYPE AND LOCATIONS' - from there browse and add files to be excluded from scans. that way, anything in there (in this case, UCN in the steamapps files) will be safe from being mistaken for a virus.

Phew, it's been a long day (realises it's 4:28 AM). Got there in the end. Hope ths helps! ^o^`

[Ya Boy Ender]

Originally posted by ShadowMan24:

Hello! For anyone not using Mcafee, I switched to Ad Aware anti-virus - this was a bad decision, as it basically does not have a file exclusion system. After hours of trying various methods and solution however, I managed to install my game by excluding the 'downloading' and 'common' files through scans on Windows defender. There's a whole tab for it, so it's easy. I basically spent a day realising my malware protection software on my PC was completely screwed, with various inactive programs, expired subscriptions, etc. :/ It's amazing my PC's okay, to be honest. XD


TL, DR: Use WINDOWS DEFENDER instead of McAfee or whatever you have. Go to the 'SETTINGS' tab, then 'EXCLUDED FILETYPE AND LOCATIONS' - from there browse and add files to be excluded from scans. that way, anything in there (in this case, UCN in the steamapps files) will be safe from being mistaken for a virus.

Phew, it's been a long day (realises it's 4:28 AM). Got there in the end. Hope ths helps! ^o^`

Thank you for the suggestions! Hopefully they help somebody!

[tubby_lil_kitten]

I used a different anti virus a while ago, I don't remember what it was, currently I'm using the one that comes with Windows 10, I haven't touched UCN yet but I know that I get the same problem with FNAF World Halloween edition, and it still occurs with Windows 10's anti virus program

[jarbarsi]

Originally posted by Lenny:

Thanks. Now I won't have to disable McAfee and open myself to viruses just to play UCN.

You aren't completely disabling your anti virus, you are just whitelisting UCN so that it won't crash, all other viruses will be blocked and quarantined as usual

[Ya Boy Ender]

Originally posted by PhantomCube08:

Originally posted by ShadowMan24:

Hello! For anyone not using Mcafee, I switched to Ad Aware anti-virus - this was a bad decision, as it basically does not have a file exclusion system. After hours of trying various methods and solution however, I managed to install my game by excluding the 'downloading' and 'common' files through scans on Windows defender. There's a whole tab for it, so it's easy. I basically spent a day realising my malware protection software on my PC was completely screwed, with various inactive programs, expired subscriptions, etc. :/ It's amazing my PC's okay, to be honest. XD


TL, DR: Use WINDOWS DEFENDER instead of McAfee or whatever you have. Go to the 'SETTINGS' tab, then 'EXCLUDED FILETYPE AND LOCATIONS' - from there browse and add files to be excluded from scans. that way, anything in there (in this case, UCN in the steamapps files) will be safe from being mistaken for a virus.

Phew, it's been a long day (realises it's 4:28 AM). Got there in the end. Hope ths helps! ^o^`

Cool! A thread having to do with something other than Mcafee!

Hey Ender, can you put ShadowMan's post with our thread?

Sure!

[Ya Boy Ender]

Originally posted by PhantomCube08:

*sudden realization Scott actually pinned my solution in his announcement*

... Wait...

... Oh. Huh! Well, at least I managed to amount to something in my time here.

Well, technically it's mine, Ender's, and ShadowMan's thread now.

Yay! wE Did Gud, TeAm!

Hooray! :D

[AiGen.]

We need AVG's solution