Satisfied Guests

[vyraka]

Is there a trick to getting satisfied guests or is it bugged? I am currently playing the sandbox, and I can't satisfy ANY of my guests. I have a 5 Star Mainhall and multiple food and ale types. I have beds and baths, but still, I can't manage to satisfy any of my guests.

[jojobe]

me either. I cant even get by the first satisfy 5 people.

[Wantoomany]

You are probably dealing with a bug. But on the off chance it's not I can offer a few tips on satisfaction.

First off, satisfaction has nothing directly to do with how many stars a room has. The type of guests you are catering to is more important. A 5 star room might impress a Noble but will do little to satisfy a Distressed. This means you really have to focus on who you wish to cater to, trying to make an inn that will please all 5 factions will never work. Focus on one or two exclusively. You are much better off making your entire inn one uniform decor then trying to have a room for distressed, with rooms for nobles and townsfolk on the side. You cant control where guests will wander, and you can completely undo guest satisfaction if they wander into a room they wont like.

As far as how to generate satisfaction, you just need to look at your guests.

https://steamcommunity.com/sharedfiles/filedetails/?id=1993274702

Every guest will enter your inn with a list of things they want to do. In this example, this guy just wants to use the outhouse. If a guest wants a service and you can not provide it, or provide it poorly, they will not gain happiness. If you provide it well and timely they will gain happiness. They will also gain or lose happiness by being in rooms they like. Pay attention to guest feedback to see where you need to adjust or improve. Satisfaction is only tallied when a guest leaves, each happy guest that leaves should earn you a single satisfaction point. In this example, this guy is very happy based on the gold face icon on the top of his page. He is also a regular, as noted by the gold star, regulars are guests who are so satisfied with your inn they continue to come back. Fame points are earned when you earn satisfaction from guests. As you earn farm the number of guests you need to satisfy increases. You can see what is required here

https://steamcommunity.com/sharedfiles/filedetails/?id=1993258693


If you are doing all this and observing happy guests leaving your inn without your satisfaction improving, then its safe to say the game has a new bug.

Edited to add more info on how satisfaction relates to fame.

[Ernst Cornell]

Originally posted by vyraka:

Is there a trick to getting satisfied guests or is it bugged? I am currently playing the sandbox, and I can't satisfy ANY of my guests. I have a 5 Star Mainhall and multiple food and ale types. I have beds and baths, but still, I can't manage to satisfy any of my guests.

the biggest factor to satisfaction is quick service, and the biggest factor to quick service is specializing staff. (keep waiters waiting tables and leave cleaning and dishwashing to drudges and kitchenhands)

[Azrael]

Originally posted by Ernst Cornell:

the biggest factor to satisfaction is quick service, and the biggest factor to quick service is specializing staff. (keep waiters waiting tables and leave cleaning and dishwashing to drudges and kitchenhands)

And set one kitchenhand to innkeeping only - waitress will take the order, kitchenhand will make it, waitress will take it to the table.

The by far easiest way to get positive reviews is decorating the main hall in a way that most visitors like. "I like the decor of this room" is a +30 mood modifier, "poor service" is a -10, so someone loving the decor will still be satisfied even if the service is poor.
Next thing is pricing. "the prices are low" is a - i guess - +10 mood modifier. So open the menu tab and move the slider for the price so that the face next to it is smiling. This is usually somewhere near 1/3 from the left side.

[Ernst Cornell]

Originally posted by Azrael:

Originally posted by Ernst Cornell:

the biggest factor to satisfaction is quick service, and the biggest factor to quick service is specializing staff. (keep waiters waiting tables and leave cleaning and dishwashing to drudges and kitchenhands)

And set one kitchenhand to innkeeping only - waitress will take the order, kitchenhand will make it, waitress will take it to the table.

The by far easiest way to get positive reviews is decorating the main hall in a way that most visitors like. "I like the decor of this room" is a +30 mood modifier, "poor service" is a -10, so someone loving the decor will still be satisfied even if the service is poor.
Next thing is pricing. "the prices are low" is a - i guess - +10 mood modifier. So open the menu tab and move the slider for the price so that the face next to it is smiling. This is usually somewhere near 1/3 from the left side.

indeed but one thing is poor service and other is not getting service at all. which can happen quite easily when the tavern is full. all the other comentaries are on point.