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Personally I'm quite disapointed, a friend of mine bought the game and told me to give it a go in sandbox mode...all was well till the cleaning part came to be, the assigend person would clean whenever she felt like it and almost always that one same room, closed the damn inn for cleaning, there were two guest rooms where my workers entered did a 180 turn and left, I tried all the damn fixes suggested in the faq and nothing worked. two rooms were cursed to remain dirty for ever....and then the AI continued to surprise me when the workers tried to restock a torch(that was not hindered in any way btw) and just dropped the fat under the torch...leaving at least 2 people doing this nice routine one would constantly trying to restock the damn torch and the other was cleaning up the fat on the floor and replaced it on the desigated "fat" self...if they ever manage to actually fix this mess thou I would be glad to get a copy for myself...but as the game is...no just no.
.... Are you on the payroll or something? That was actually laughable :P
Look here, m8, trust me when I say that I would love for this game to be actually playable, but it isn't, not when 9/10 complaints the customers have is "the room is too dirty" because the designated cleaning people won't clean no matter what I try (and that includes the specific FAQ solutions the devs have put up ) ,making customer satisfaction plumet and what would be an easy to manage situation into a nightmare that ends up in thousands of gold in lost revenue.
all in all, all the bugs that are plagueing this game are a proof that either the devs knowngly rushed the release for the game , didn't bother with actually testing how it plays(meaning actually playing the game without dev tools that speed up the process ) or simply are not competent enough to make the game work properly.
There is no "cleaning bug" ... there are just players who haven't figured out the finer points of Staff Management. My inn is always spotless and it's three stories and I have upward of 60 guests at all times.
You guys are just impatient and want everything handed to you without trying to figure anything out on your own.
If you'd like some suggestions, I'd be happy to help. If you just want to cuss and rant and proclaim a very enjoyable game as "unplayable' ... well. You're allowed to be wrong, I guess.
Please enlighten me as to how to get my staff to clean, I'm then more than happily to put it up on youtube so you can watch my staff amazingly do nothing :3
I make sure that the main hall got ample room for AI pathing between tables and a clear path between the bar/wine barrels and the tables. Whenever there's a bottleneck where everyone piles on at the same spot, that's a sign that the pathing is not ideal so if i see that I'll rearrange things to make sure there's a smooth flow.
Main hall set to high cleaning priority, guess room at medium, everything else set to low. In terms of worker to table ratio, I think I have at least one Servant/Drudge for every two to three tables. At least one Kitchenhand for three to four tables and about one Thug for every two or three rooms. It's not set in stone. I always hire new worker whenever I see decent candidates.
For the low level ones, I priorities on comfort so that they can level up faster. Once they level up, I alternate between speed and comfort every other level because high level worker do work faster and tend to screw up less.
I know it's upsetting when things doesn't go as expected. Sometimes the solution to your issue is not as simple as I do X so I expect Y immediately. This game is about finding the right balance for each situation. There's a lot of things at play and each of the elements feed into each other and can snowball if you didn't address it. Once you've figure out how to balance things, you'll breeze through it.
When I close down my Inn for TWO days straight put EVERYONES priorities to only cleaning and nothing else, and they still refuse to clean two rooms even though I tried eveything stated in the FAQs including redesigning the rooms moving the doors etc, and all my staff does is, "enter" stand at the door of those two rooms(there is NOTHING preventing them from going IN, heck I even tried leaving the room empty)do 180 degrees turn and leave. Then that IS a bug. and have nothing to do with the "finer points of management" but the finer points of a dev not knowing how to not release a game riddled with bugs.
How many of them are there? What are their traits? What skill level are they at? What are their fatigue level and what's their mood? Are they sick or injured? Are they occupied with other task that precedes your current order? Do they have enough space around them for the AI to calculate their pathing, etc etc. That's what I mean about finding the right balance for each situation.
Yes, bugs could be one of the factors but it's not the only one. We can all agree that this game is not doing a good job at showing you how anything works. When you don't have anything to refer to and you've tried everything that makes sense to you and it just doesn't work, your mind will default to saying "it must be a bug!"
I'm not blaming anyone for thinking that. When it comes to this game, it's probably a coin toss anyway. At the end of the day, if you still want to enjoy this game for what it is, it doesn't hurt to turn to other people to see if they had the same issue and if there's more to it that you simply haven't figure out yet before finally dismissing it as a bug.
I wrote what I wrote with hope that you can compare your setup with mine and see if there's any similarities or differences that can help you identify the missing step.
2 drudges and 2 servants
What are their traits?
Various, but irrelevant for the issue at hand, my problem isn't that they're doing a poor job, or not cleaning often, it's that they're not cleaning at all.
What skill level are they at?
1 and 2 mostly
What are their fatigue level and what's their mood?
Sometimes high, sometimes low depending on if they've had a break recently or not.
Are they sick or injured?
Nope
Are they occupied with other task that precedes your current order?
Nope
Do they have enough space around them for the AI to calculate their pathing, etc etc.
One would assume so.
The four of the ones who can clean are set to have cleaning at max priority.
The tavern is empty of clients as I closed it to clean the floor.
They walk around with the 'idle' status on, as they have no tasks that need doing.
The floor is still a mess.
I'm not sure how many times I can say the same thing on this post, but it's not a game feature, it's a bug.
Turns out she was trying to clean upstairs but can't get to it because my Drudge has yet to clear the debris blocking the stairs. There is indeed a bug for the cleaners when they want to clean a room but they can't get to it, they'll just stand in the spot and not do anything.
At this point I hope the dev add a way to just reset the workers if they're stuck in a loop. Perhaps allow debug mode to reset or delete things that's not working properly.
EDITED TO ADD:
Hey man, please don't take this the wrong way. I'm not saying that you're lying or trying to prove that you're wrong or anything like that. I'm simply trying to help you figure out if there's a way to make it work for you. But only if you wanted to give it a try.
If you're not interested and just wanted to vent your frustration, that's ok. As I've said before I understand how frustrating it is when the game doesn't work the way you expect it to. And this game can be frustrating.
If you're sure it's a bug and want to leave it at that and move on, that's fine. I just hope that you see that I'm not trying to make things worse for you. I'm trying to help. That's all.