How to report bugs, errors or crashes

[DomAnt]

In the unfortunate event that the game crashes, for a reason or another, you will see a blue screen (don't worry, it's just the game window, not your computer!). This screen will display a bunch of text and a prompt to copy the contents by pressing CTRL+C on your keyboard. This will copy the text into your computer's clipboard, letting you paste it wherever you please. If you're inclined, you can share the copied text here, use pastebin, or send the contents to our email ([e-mail]).

For any other less crash-prone errors, like weird behavior, you may post them here, or send them to the aforementioned email.

Thank you for your cooperation!

- main developer

[Raúl]

Error

lua/misc/transform.lua:45: attempt to index field 'transform' (a nil value)


Traceback

[love "callbacks.lua"]:228: in function 'handler'
lua/misc/transform.lua:45: in function 'getPos'
lua/gameobjects/shared/mixins/scripts/grabObject.lua:126: in function 'releaseFromGrab'
lua/gameobjects/shared/mixins/scripts/grabObject.lua:97: in function 'releaseFromChain'
lua/gameobjects/player/kai.lua:3647: in function 'dropObject'
lua/gameobjects/player/kai.lua:4934: in function 'tick'
lua/gameobjects/player/kai.lua:1149: in function 'update'
lua/core/gameobjectManager.lua:399: in function 'updateObjects'
lua/core/gameobjectManager.lua:324: in function 'update'
lua/Game.lua:88: in function 'advance'
lua/Game.lua:197: in function '__gameLoop'
main.lua:1335: in function 'update'
lua/libs/tick/tick.lua:83: in function <lua/libs/tick/tick.lua:35>
[C]: in function 'xpcall'
[C]: in function 'xpcall'

[DomAnt]

Originally posted by Raúl:

lua/gameobjects/shared/mixins/scripts/grabObject.lua:126: in function 'releaseFromGrab'
...

Thanks for the bug report! This seems to relate to [11] in the "known issues and changelog" thread, but from a different source. Added this as issue [13] in that thread.

[BBLIR]

https://www.dropbox.com/s/k48xkdpjyc4xrpz/20220826085703_1.jpg?dl=0 I was in this hallway, I clinged to a single-tile block which got electrified, knocking me back into the laser, which didnt cause any hurt animation, but it sent me bacwards, resulting in this screenshot (none of my inputs worked except pause)

[DomAnt]

Originally posted by BBLIR:

https://www.dropbox.com/s/k48xkdpjyc4xrpz/20220826085703_1.jpg?dl=0 I was in this hallway, I clinged to a single-tile block which got electrified, knocking me back into the laser, which didnt cause any hurt animation, but it sent me bacwards, resulting in this screenshot (none of my inputs worked except pause)

Sorry to hear that this happened! This has been fixed (see the other thread with list of known issues), but haven't had the time to push an update to Steam yet.

[DomAnt]

These two reported bugs are now fixed in latest build. Thanks for the bug reports!

[SinChan]

Hi Developers, I want to address an issue about the gravity circuit demo, when I start up the demo, it shows a completely black screen window with only background sound, do you know why is this happening?

[DomAnt]

Originally posted by SinChan:

Hi Developers, I want to address an issue about the gravity circuit demo, when I start up the demo, it shows a completely black screen window with only background sound, do you know why is this happening?

Someone on Twitter expressed a similar issue, and for them updating their GPU drivers worked. They even had a fairly modern AMD GPU, so it was strange that the game required an update to run properly. If this doesn't work, let me know!

[DP9A]

Hello, I got a softlock after pausing at the start of the electric green boss fight (if it matters it was the third time attempting it). I didn't think of screenshotting it and had to alt+f4 to close the game. Regardless, the game felt amazing and I'm definitely getting it whenever it comes out.

[DomAnt]

Originally posted by DP9A:

Hello, I got a softlock after pausing at the start of the electric green boss fight (if it matters it was the third time attempting it). I didn't think of screenshotting it and had to alt+f4 to close the game. Regardless, the game felt amazing and I'm definitely getting it whenever it comes out.

Ah, this has been an unfortunate softlock that we've heard happening three times now - but haven't been able to find the root cause just yet. It's an unfortunate bug, but with my best guess it has something to do with pressing Pause at just the right (or wrong?) time.

Thankfully, it seems to be infrequent enough that it doesn't affect most, but it needs to be fixed for the full release at the very least. I have added this issue as [41] in the "Known issues and changelog" thread.

[DomAnt]

Originally posted by SinChan:

Hi Developers, I want to address an issue about the gravity circuit demo, when I start up the demo, it shows a completely black screen window with only background sound, do you know why is this happening?

With further digging, it appears that AMD driver 22.7.1 has issues when running games made with the engine Gravity Circuit uses (LÖVE/Love2d). If you happen to have an AMD card, it might be best to check your GPU driver version.

[SinChan]

Hi Developers, It is indeed the problem of AMD driver 22.7.1, I had updated the driver to 22.8.2, now it works, thanks for the investigation

[DomAnt]

Originally posted by SinChan:

Hi Developers, It is indeed the problem of AMD driver 22.7.1, I had updated the driver to 22.8.2, now it works, thanks for the investigation

Great! We will likely implement a warning for the full release that notifies the player if AMD driver 22.7.1 is detected (just a small pop-up when the game starts up), so to make this easier to account for in the future. Unfortunately driver troubles are not something we have control over, so best we can do is give players a heads up.

[Nyazareno]

I need help, I just downloaded the game and when i try to enter the screen turns black but the game is still running and I can hear the music

[DomAnt]

Originally posted by Nyazareno:

I need help, I just downloaded the game and when i try to enter the screen turns black but the game is still running and I can hear the music

If you happen to have an AMD GPU, please check the couple posts above yours. If updating your GPU drivers doesn't work, feel free to share me any extra details about your computer's specs.

[Nyazareno]

Originally posted by f:

Originally posted by Nyazareno:

I need help, I just downloaded the game and when i try to enter the screen turns black but the game is still running and I can hear the music

If you happen to have an AMD GPU, please check the couple posts above yours. If updating your GPU drivers doesn't work, feel free to share me any extra details about your computer's specs.

I have I3 10105F
RX 550 2GB
and 16gb ram
and i dont have any update on the AMD app