Problems with Subtitles

[Johnny37]

Hi, I'm trying to insert the subtitle in a MP4 file to watch it on my PS3, but the subtitle does not show in the final convertion...I using the tutorial from the movavi video converter oficial site
but with no succes, can someone help me?
Tutorial from site:
Download the installation file, open it and follow the instructions to install the software.

Click Add Media, then choose the Add Video option. Find the folder containing the videos you want to add subtitles to and select them. The files will be added to the program.

"Click No subtitles in the output information section. In the pop-up window, click the Add button and select the subtitles you want to merge into your video. If the SRT file has the same name as the video and is located in the same folder, the program will suggest the subtitle track automatically, and it will appear in the list of subtitles.

Open the Video tab and select the MP4 format. If you are satisfied with the resolution of your video, choose the MP4 H.264 - Original Size option. If not, you can choose any other resolution from the list that you feel would work better.

Select the target folder for your videos by clicking the Folder icon at the bottom of the program window. By default, the subtitled videos will be saved in the Movavi Library folder. Hit Convert to add SRT to the MP4 files. The folder with the output files will open as soon as the processing is done. Now you can put the hard-subbed movie on a DVD disc or transfer it to any device"

[Movavi]

Hi, irishpunk37
Could you please click on edit, than choose a subtitles you need and try to change Encoding from Auto to other then click play button and check if it works. If it work you can then click Apply and Convert a video with subtitles.

[Johnny37]

Originally posted by Movavi:

Hi, irishpunk37
Could you please click on edit, than choose a subtitles you need and try to change Encoding from Auto to other then click play button and check if it works. If it work you can then click Apply and Convert a video with subtitles.

tried this here... with multiple Encoding settings, but still no subititle =/
also tried multiple file formats. will try to reinstall the program..
but thanks for the help anyways

[Movavi]

Originally posted by irishpunk37:

Originally posted by Movavi:

Hi, irishpunk37
Could you please click on edit, than choose a subtitles you need and try to change Encoding from Auto to other then click play button and check if it works. If it work you can then click Apply and Convert a video with subtitles.

tried this here... with multiple Encoding settings, but still no subititle =/
also tried multiple file formats. will try to reinstall the program..
but thanks for the help anyways

If after you reinstall the program you still won't be able to add a subtitles, don't hesitate to contact our support via [e-mail] and we'll help you to fix it!

[rozuja]

I got the same issue. Not showing the subtitles on the edit panel.
https://imgur.com/a/XQbo7xU
Did change the encode, nothing work.
The SRT is downloaded so IDK if the file hast to have any string inside to be detected different from the starting point
"
1
00:02:35,763 --> 00:02:37,473
- Buenos días, hijo.
- Buenos días.
"

[Movavi]

Originally posted by rozuja:

I got the same issue. Not showing the subtitles on the edit panel.
https://imgur.com/a/XQbo7xU
Did change the encode, nothing work.
The SRT is downloaded so IDK if the file hast to have any string inside to be detected different from the starting point
"
1
00:02:35,763 --> 00:02:37,473
- Buenos días, hijo.
- Buenos días.
"

Hi! Please contact our support team (Open Movavi official website, click on "Support Center" and then "Submit a request") and describe your issue in detail so that we can assist you.

[Ron]

Originally posted by Johnny37:

Hi, I'm trying to insert the subtitle in a MP4 file to watch it on my PS3, but the subtitle does not show in the final convertion...I using the tutorial from the movavi video converter oficial site
but with no succes, can someone help me?
Tutorial from site:
Download the installation file, open it and follow the instructions to install the software.

Click Add Media, then choose the Add Video option. Find the folder containing the videos you want to add subtitles to and select them. The files will be added to the program.

"Click No subtitles in the output information section. In the pop-up window, click the Add button and select the subtitles you want to merge into your video. If the SRT file has the same name as the video and is located in the same folder, the program will suggest the subtitle track automatically, and it will appear in the list of subtitles.

Open the Video tab and select the MP4 format. If you are satisfied with the resolution of your video, choose the MP4 H.264 - Original Size option. If not, you can choose any other resolution from the list that you feel would work better.

Select the target folder for your videos by clicking the Folder icon at the bottom of the program window. By default, the subtitled videos will be saved in the Movavi Library folder. Hit Convert to add SRT to the MP4 files. The folder with the output files will open as soon as the processing is done. Now you can put the hard-subbed movie on a DVD disc or transfer it to any device"

Use handbrake and burn them onto the video...that always works!