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The gameplay cycle goes: delivery -> customers want things -> unlock new stock -> repeat once or twice more -> use stars to upgrade yourself, have infinite time to organize things. Then you choose when to start the process all over again.
It adds some neat tension to the game, keeping me from organizing every new delivery perfectly so I can get those orders in - it's only afterwards that I relax and go "okay so fruit goes... here"
I have only played the Switch version for an hour, but I was curious about this aspect of the game too because it looks like a good co-op game to play with my wife except that she hates time management games. So I started a new game and didn’t touch any inventory and didn’t fill any orders just to see what would happen.
First delivery phase: 20 items delivered, 3 minutes available for sorting. Just left the boxes in a pile where they came in.
First service phase: 1.5 minutes available. Didn’t fill anyone’s orders. The only repercussion was no stars awarded and a scolding.
Second delivery phase: 30 items delivered, 3 minutes available for sorting. The new items just shifted the old items further into the warehouse.
Second service phase: 1.5 minutes available. This time there wasn’t even a scolding!
Third delivery phase: 30 items delivered, 3 minutes available for sorting. Again, the new items just push up the old and now the boxes protrude 1/3 of the way into the warehouse.
Third service phase: 1.5 minutes available. Again, no scolding for failing to make any deliveries.
Stocktake phase: first you have an opportunity to purchase upgrades, but obviously 0 stars doesn’t allow you to buy anything. Then you have unlimited time to move boxes around your warehouse, and can start the next cycle any time you want.
I don’t know if future cycles introduce new mechanics such as penalties, but somehow that doesn’t seem likely.
I think I read somewhere that penalties were removed from an earlier version. I guess they consider having a messy and unmanageable stock room as a failure state in itself.
Well, it is!