Game crashes on launch :: The Talos Principle 2 Tech Support and Bug Reports

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Allegromancer has The Talos Principle 2

Nov 30, 2023 @ 2:53pm

Game crashes on launch

Hi everyone! Hoping someone can help me - just bought Talos 2 and I can't get beyond about 2 seconds into the intro screen before the game crashes. Already verified file integrity in Steam, updated graphics card drivers, restarted PC. Here's my log file: https://pastebin.com/3UCQPPnV

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Showing 1-10 of 10 comments

Raidme Dec 2, 2023 @ 2:10am

I had the same problem and all i got was pretty much do all the things you have already done, in the end i had reinstalled the game 7 times, verified it at least 10 times, installed it on 4 different ssd's, all drivers was up to date.

Here is my thread talking to one of the devs:
https://steamcommunity.com/app/835960/discussions/1/4030221179840727881/

I just ended up refunding it.

Sharkbite

Dec 2, 2023 @ 5:32am

Finally got mine to run. Windows 8 Compatibility Mode, Run as Administrator AND check the box "Disable full screen Optimisations". Win 8 compatibility on its own did not work. Only just starting game so not sure how stable it will be - completed intro ok - just moving to "join the expedition". Once I got it started - reduced frame rates from Unlimited to 120 and set Graphics to High instead of Ultra. Seems to reliably start now - but time will tell. 3090TI with Windows 11.

Sharkbite

Dec 2, 2023 @ 5:34am

Also seen a suggestion to revert drivers back to 537.34 or 537.58 - not tried that but for some maybe it may help?

Allegromancer has The Talos Principle 2

Dec 4, 2023 @ 7:38pm

Tried Windows 8 Compatibility Mode with Run as Admin and full screen optimization disabled. Made it all the way to the title screen this time before the game froze. Interestingly, no error message this time, game just stopped responding.

I'll try reverting video drivers - if that doesn't work I will have no choice but to refund the game I guess. Sad because I was really looking forward to this one.

DEN [CT] [developer] Dec 5, 2023 @ 6:57am

Do you have hardware acceleration enabled in windows?
Display settings -> graphics setting -> hardware-accelerated GPU scheduling
It should be enabled.

Allegromancer has The Talos Principle 2

Dec 7, 2023 @ 10:38am

Yes, I have hardware acceleration enabled. Any other ideas on how to fix this? I have a few more days before I'll need to refund the game if it's still not working.

Allegromancer has The Talos Principle 2

Dec 11, 2023 @ 2:15pm

Still no luck fixing this after downgrading graphics drivers. I'm refunding the game. If this gets fixed I might consider re-purchasing in the future.

O.n.e. Dec 12, 2023 @ 10:17am

Originally posted by Allegromancer:
Still no luck fixing this after downgrading graphics drivers. I'm refunding the game. If this gets fixed I might consider re-purchasing in the future.

I believe you're looking at a general protection fault or something else related to the CPU. Many people with i13900k's see an oodle error and not just with this game but with many. Its natural that other CPUs may also see the issue but many computers don't.

https://www.reddit.com/r/intel/comments/13o29w5/13900k_will_no_longer_run_dx12_games_crashingctds/

i13900k same as you:

" Update 07/23 - All issues fixed after a CPU and Motherboard replacement.

Update 09/23 - Issues are returning. Fortnite has again become unstable, this time CTDs when in-game, with the Fortnite Log reporting "Could not decompress shader group with Oodle",

Update 10/23 #2 - PC back up and running, with a new motherboard too (bonus) and all is well again. Will continue to monitor and run OCCT tests weekly. "

The person there since then reports further on the subject.

Technically, that person replacing the CPU and mobo would very likely also have a different CPU driver, firmware and different BIOS version and settings, etc. So there could be ways to workaround it.

Its also in theory possible for oodle to workaround a general protection fault of hardware where the manufacturer doesn't fix it but they also may not feel its for them to do. However, some software devs do fix software in that situation.

I kept this as short as I could and didn't include all things. You may feel a certain way about it. That's up to you to decide whatever you want. I'm done with it from here.

Allegromancer has The Talos Principle 2

Aug 19, 2024 @ 12:59pm

So it turns out, as O.n.e. suggested above, that this was totally Intel's fault and nothing to do with Talos Principle. I had one of the defective i9-13900k processors that Intel has recently been in the news about. Currently negotiating a refund of the processor with them, but in the mean time I swapped out the CPU and motherboard for an AMD processor, and boom! Issues all disappeared.

Shame on Intel for selling faulty CPUs and not doing nearly enough to rectify their errors. I'm only buying AMD from now on.

For others who have this issue with 13th or 14th gen Intel processors and find this thread, there are numerous YouTube videos out there about how to check if your processor is affected. If so, reach out to Intel and demand a refund...and then get a new processor and play this awesome game! :)