AMD driver issue

[scitizen]

I upgraded my driver to 23.11.1 however when I start the game the following message is still appearing. Also, performance seems to have degraded after updating to 23.11.1.
Suggestions? Thank you.

The installed version of the AMD graphics driver has known issues.
Please install the latest driver version.

Would you like to visit the following URL to download the driver?

https://www.amd.com/en/support

Radeon RX 580 Series
Installed: AMD Software: Adrenalin Edition 23.11.1
Minimum required: 23.11.1

[Red]

Same issue here, I updated mine because of that warning yet it still appears anyway.

[Gargaj]

Same issue here, same hardware too, though I'm not getting degraded performance (aside from some initial stutter which I assume was shader recompilation)

[fjoesne]

I have RX6900 xt and also struggle with drivers on Winows 11. Upgrading the driver causes a whole lot of issues with the system in general, and I am not able to start the game at all :(

[scitizen]

Gargaj の投稿を引用：

Same issue here, same hardware too, though I'm not getting degraded performance (aside from some initial stutter which I assume was shader recompilation)

Yes, I was wrong about the degraded performance. After an initial long load time, and I suppose the recompilation as you describe, it seems to run fine. Still getting the startup message.

[asmodai]

As a data point: I am on that driver version with an RX 5700 XT and Windows 10 and I am not seeing that message on startup.

[Gargaj]

scitizen の投稿を引用：

Gargaj の投稿を引用：

Same issue here, same hardware too, though I'm not getting degraded performance (aside from some initial stutter which I assume was shader recompilation)

Yes, I was wrong about the degraded performance. After an initial long load time, and I suppose the recompilation as you describe, it seems to run fine. Still getting the startup message.

Out of curiosity, can you run AMD Software: Adrenaline Edition correctly?
Mine says "The version of AMD Software that you have launched is not compatible with your currently installed AMD graphics driver."; I wonder if that's related.

[scitizen]

Gargaj の投稿を引用：

scitizen の投稿を引用：

Yes, I was wrong about the degraded performance. After an initial long load time, and I suppose the recompilation as you describe, it seems to run fine. Still getting the startup message.

Out of curiosity, can you run AMD Software: Adrenaline Edition correctly?
Mine says "The version of AMD Software that you have launched is not compatible with your currently installed AMD graphics driver."; I wonder if that's related.

Yes, I can run AMD Software: Adrenaline Edition. Runs normally. Shows current software version as 23.11.1, Released 10/17/2023, Status: Up to date.

[DEN [CT]]

I wasn't able to install 23.10 nor 23.11 on my test 470 gfx card. Will try to find one 580 in the office...

[DEN [CT]]

OK, tested with RX 580...
Driver indeed reports wrong internal version that we (UE) use for checking if it's too old or not. In this particular case, when old(er) gfx cards is installed, driver 23.11.1 reports internal version 31.0.21905.1001 instead of 31.0.22023.1014. Super-strange, I admit! :/

I've notified AMD of this issue, so we can now only hope and wait...

[scitizen]

DEN CT の投稿を引用：

OK, tested with RX 580...
Driver indeed reports wrong internal version that we (UE) use for checking if it's too old or not. In this particular case, when old(er) gfx cards is installed, driver 23.11.1 reports internal version 31.0.21905.1001 instead of 31.0.22023.1014. Super-strange, I admit! :/

I've notified AMD of this issue, so we can now only hope and wait...

Thank you DEN for looking into this. FYI: I used the AMD driver removal tool in safe mode on Windows 10 and reinstalled 23.11.1. The message still appears.

[scitizen]

scitizen の投稿を引用：

DEN CT の投稿を引用：

OK, tested with RX 580...
Driver indeed reports wrong internal version that we (UE) use for checking if it's too old or not. In this particular case, when old(er) gfx cards is installed, driver 23.11.1 reports internal version 31.0.21905.1001 instead of 31.0.22023.1014. Super-strange, I admit! :/

I've notified AMD of this issue, so we can now only hope and wait...

Thank you DEN for looking into this. FYI: I used the AMD driver removal tool in safe mode on Windows 10 and reinstalled 23.11.1. The message still appears.

One more FYI: I'm glad I did a clean driver install. Graphics are noticeably sharper, and the performance went from 70fps to 144fps. Looks absolutely fantastic and my PC is just an old i7-4790K @ 4GHz w/32GB DDR3

[DEN [CT]]

scitizen の投稿を引用：

DEN CT の投稿を引用：

OK, tested with RX 580...
Driver indeed reports wrong internal version that we (UE) use for checking if it's too old or not. In this particular case, when old(er) gfx cards is installed, driver 23.11.1 reports internal version 31.0.21905.1001 instead of 31.0.22023.1014. Super-strange, I admit! :/

I've notified AMD of this issue, so we can now only hope and wait...

Thank you DEN for looking into this. FYI: I used the AMD driver removal tool in safe mode on Windows 10 and reinstalled 23.11.1. The message still appears.

Fixed on our side. Will be in next patch.