DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

[joshuad31]

When attempting to run the game for the first time I get the following error:
DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

I used DxDiag and verified that I do have directX 12 installed on my system.
https://drive.google.com/file/d/1xmrV3W4Cg-po78vQMLd5YkZJmsyUN8t7/view?usp=drive_link

[NSKuber]

Please send the log file.

[MASTAN]

If it's this laptop https://www.msi.com/Laptop/GE75-Raider-10SE/Specification then it should be capable of running this game. Check that you have modern Nvidia driver installed.
If that won't help please provide logs as written here: https://steamcommunity.com/app/835960/discussions/0/3936769163096598065/

[joshuad31]

Here is the log file:
https://drive.google.com/file/d/1pquxTSLpUBLI4F6kYpZ-Ikw5TGN7In7Q/view?usp=sharing
and also:
https://drive.google.com/file/d/1y7gN5gGeM0Z4wXxsrZCPjHxlehtfcmhJ/view?usp=sharing

[Xenotropic Mouse Potato]

I had the same problem. I had to uninstall and find a better driver online to update mine to. Even then, occasionally it has returned to not working and I have had to reinstall again the driver. I have AMD Radeon and their website had an easy download. I hope this helps.

[joshuad31]

I'm downloading drivers from here:
https://www.msi.com/Laptop/GE75-Raider-10SE/support#driver

[MASTAN]

From logs: Driver Version: 442.76 (internal:26.21.14.4276, unified:442.76)
Very old Nvidia driver.

I see, MSI still provides only a very old driver. No idea why, maybe laptop's support already ended?
Anyway just install this general Nvidia driver and the game should work: https://www.nvidia.com/download/driverResults.aspx/212702/en-us/

[joshuad31]

Same failure after updating the driver:

LogDLSSBlueprint: Loaded DLSS-SR plugin version 3.5.2b
LogDLSSNGXVulkanRHIPreInit: FNGXVulkanRHIPreInitModule::StartupModule Enter
LogRHI: Using Default RHI: D3D12
LogRHI: Using Highest Feature Level of D3D12: SM6
LogRHI: Loading RHI module D3D12RHI
LogD3D12RHI: Aftermath initialized
LogRHI: Checking if RHI D3D12 with Feature Level SM6 is supported by your system.
LogD3D12RHI: Found D3D12 adapter 0: NVIDIA GeForce RTX 2060 (VendorId: 10de, DeviceId: 1f15, SubSysId: 12bc1462, Revision: 00a1
LogD3D12RHI: Max supported Feature Level 12_1, shader model 6.4, binding tier 3, wave ops supported, atomic64 unsupported
LogD3D12RHI: Adapter has 5980MB of dedicated video memory, 0MB of dedicated system memory, and 8102MB of shared system memory, 1 output[s]
LogD3D12RHI: Driver Version: 442.76 (internal:26.21.14.4276, unified:442.76)
LogD3D12RHI: Driver Date: 3-15-2020
LogD3D12RHI: Failed to load Intel Extensions Library
LogD3D12RHI: Intel Extensions Framework not supported by driver. Please check if a driver update is available.
LogD3D12RHI: Found D3D12 adapter 1: Intel(R) UHD Graphics (VendorId: 8086, DeviceId: 9bc4, SubSysId: 12bc1462, Revision: 0005
LogD3D12RHI: Max supported Feature Level 12_1, shader model 6.5, binding tier 3, wave ops supported, atomic64 unsupported
LogD3D12RHI: Adapter has 128MB of dedicated video memory, 0MB of dedicated system memory, and 8102MB of shared system memory, 0 output[s]
LogD3D12RHI: Driver Version: 26.20.100.7642 (internal:26.20.100.7642, unified:100.7642)
LogD3D12RHI: Driver Date: 1-22-2020
LogD3D12RHI: Found D3D12 adapter 2: Microsoft Basic Render Driver (VendorId: 1414, DeviceId: 008c, SubSysId: 0000, Revision: 0000
LogD3D12RHI: Max supported Feature Level 12_1, shader model 6.2, binding tier 3, wave ops supported, atomic64 unsupported
LogD3D12RHI: Adapter has 0MB of dedicated video memory, 0MB of dedicated system memory, and 8102MB of shared system memory, 0 output[s]
LogD3D12RHI: DirectX Agility SDK runtime found.
LogD3D12RHI: Chosen D3D12 Adapter Id = 0
LogD3D12RHI: Adapter only supports up to Feature Level 'SM5', requested Feature Level was 'SM6'
LogRHI: RHI D3D12 is not supported on your system; Windows 10 (22H2) [10.0.19045.3570]
Message dialog closed, result: Ok, title: Message, text: DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.
LogWindows: FPlatformMisc::RequestExit(1)
LogWindows: FPlatformMisc::RequestExitWithStatus(1, 0)
LogCore: Engine exit requested (reason: Win RequestExit)

[sombrero]

Originally posted by NSKuber:

Please send the log file.

Where doi I find this log file?
I have radeon rx-570, amd fx-8140, 8 core processor at 3.2 ghz.

[joshuad31]

Originally posted by MASTAN:

From logs: Driver Version: 442.76 (internal:26.21.14.4276, unified:442.76)
Very old Nvidia driver.

I see, MSI still provides only a very old driver. No idea why, maybe laptop's support already ended?
Anyway just install this general Nvidia driver and the game should work: https://www.nvidia.com/download/driverResults.aspx/212702/en-us/

Ok you are right. I think this will fix it. trying now

[joshuad31]

Yay this fixed it! Thank you so much!

[sombrero]

My experience. That message means that the game has detected it will not run in environment it find itself in. No attempt is made to say what the problems are. For one thing, TP2 is one of those games that will not run on any os but win10+. MS Server os's included, regardless of whether they support dx12.

So, if your system is barely within specs, or reasonably close, and you are running win 10, use the function provided to determine what video settings you need. I know, you will want to crank it up, but resist the temptation.

Given actual win 10 and minimal video settings, TP2 will run.