ATLAS
SnowHat Dec 22, 2018 @ 11:51pm
Atlas joining server causes entire computer to freeze up. [READ IMPORTANT EDIT]
Anybody else having this problem, or is it just me?

Important Edit: Please, do not wait for your computer to unfreeze just to connect to a server, just close the game through task manager, and wait for a fix rather than putting your computer through a complete lockout and usage overload. I repeat DO NOT wait for your computer to unfreeze.

Important Edit 2: Developer has responded :D


Edit: The majority are also having freezing issues. It seems to be low ram users mainly though, as myself has only 8 GB of ram.

Edit 2: To get more information, if you guys can post your PC and system specs and see what majority is this mainly effecting.

Edit 3: Maintenance for connection, performance, and stability beginning at 2:30pm EST, originally 1:30pm EST but they like delaying things.

Edit 4: v5.5 is being redeployed, it's supposed to resolve some performance/connection problems.

Edit 5: Jatheish is aware of this issue and on his list of things to fix. https://imgur.com/a/gArE2WR
Last edited by SnowHat; Dec 25, 2018 @ 12:36am
Originally posted by SomethingIncarnateTV:
Try moving the video files located in \ATLAS\ShooterGame\Content\Movies to a different folder, like create a folder within the Movies folder, doesn't matter what you name it, but move the video files in there.

It has worked for me, I used to get 15+ mins of load times without it necessarily meaning I would actually load in successfully, but using the above, I've cut the load times to less that 3 minutes, and I can now get in without any issues. However it doesn't fix any network/connection issues there might be, or other issues.

If you need a more thorough guide, please go here: https://www.playatlas.com/index.php?/forums/topic/13614-possible-fix-loading-issues/

Note: There are some it doesn't work for, and it's because there are other issues at play as well.
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Showing 46-60 of 1,186 comments
T0b1maru Dec 23, 2018 @ 6:39am 
8gb here too. And i have to admit. Keeping task manager open i see it reaching 96% and then hanging my system.
SnowHat Dec 23, 2018 @ 6:39am 
Originally posted by Hauntshade:
Same isssue here, either the game completely freezes my system or i get snapshot_16 error (if i am lucky)...
Never had any issues with Ark, but ATLAS doesn't wanna work, haven't even seen the character creation screen yet :(
Me either, the farthest I have gotten is having the music change when I try to join a server but it will never fully connect to it and just freeze it up.
juniobc Dec 23, 2018 @ 6:39am 
i found this error when i try loggin on server:

Nome do aplicativo com falha: AtlasGame.exe, versão: 4.5.1.0, carimbo de data/hora: 0x5c1f14b1
Nome do módulo com falha: gfsdk_waveworks.dll, versão: 0.0.0.0, carimbo de data/hora: 0x5b919d63
Código de exceção: 0xc0000409
Deslocamento da falha: 0x000000000002da00
ID do processo com falha: 0x1ef4
Hora de início do aplicativo com falha: 0x01d49acc25346e9f
Caminho do aplicativo com falha: G:\jogos\steam\steamapps\common\ATLAS\ShooterGame\Binaries\Win64\AtlasGame.exe
Caminho do módulo com falha: G:\jogos\steam\steamapps\common\ATLAS\ShooterGame\Binaries\Win64\gfsdk_waveworks.dll
ID do Relatório: efb3e5f6-b141-4f81-930f-8924d396ce68
Nome completo do pacote com falha:
ID do aplicativo relativo ao pacote com falha:



can someone help me ?
SnowHat Dec 23, 2018 @ 6:41am 
Originally posted by Virus ♫:
Does this happen to people with high ram like 16 gb? Just want to know if this is because i only have 8gb, so i know to refund it or not.

Might only happen for low ram users because I have 8gm of ram as well but I’ll be adding more soon probably because other than that I have a 1070 with a i7 6700k professor
Cpt.ButtHurt Dec 23, 2018 @ 6:41am 
Guys, be careful with the game. My friend ATLAS burned a video card. A video card that worked 100% normally, for example in BF and CoD and other demanding games.
Breannor Dec 23, 2018 @ 6:41am 
same problem ;(
SnowHat Dec 23, 2018 @ 6:43am 
Originally posted by juniobc:
i found this error when i try loggin on server:

Nome do aplicativo com falha: AtlasGame.exe, versão: 4.5.1.0, carimbo de data/hora: 0x5c1f14b1
Nome do módulo com falha: gfsdk_waveworks.dll, versão: 0.0.0.0, carimbo de data/hora: 0x5b919d63
Código de exceção: 0xc0000409
Deslocamento da falha: 0x000000000002da00
ID do processo com falha: 0x1ef4
Hora de início do aplicativo com falha: 0x01d49acc25346e9f
Caminho do aplicativo com falha: G:\jogos\steam\steamapps\common\ATLAS\ShooterGame\Binaries\Win64\AtlasGame.exe
Caminho do módulo com falha: G:\jogos\steam\steamapps\common\ATLAS\ShooterGame\Binaries\Win64\gfsdk_waveworks.dll
ID do Relatório: efb3e5f6-b141-4f81-930f-8924d396ce68
Nome completo do pacote com falha:
ID do aplicativo relativo ao pacote com falha:



can someone help me ?

Might be a corrupted file, that’s the best i got since this game is all over the place. Try verifying your game cache and then try again. Best advice I go for you lol.
Diegosanpei5 Dec 23, 2018 @ 6:45am 
The same problem here, i cant play cause my pc freeze when im trying to get in
||RacerX|| Dec 23, 2018 @ 6:51am 
works fine for me! Running around all over!! super fun! Love this game!!
Last edited by ||RacerX||; Dec 23, 2018 @ 6:53am
SnowHat Dec 23, 2018 @ 6:55am 
Originally posted by MusicMakerJ:
works fine for me! Running around all over!! super fun! Love this game!!
Glad it atleast works for someone, once they find a fix for all the problems with the servers then I can’t wait to give it a try!
Ratvian Dec 23, 2018 @ 7:00am 
Same
SnowHat Dec 23, 2018 @ 7:15am 
Bumping up since this is still a major problem, and I know a majority of people can’t play the game sadly lol
Retro Dec 23, 2018 @ 7:17am 
yup have a GTX 970/8 gigs ram

♥♥♥♥ locks my computer up i haven't even actually played the game yet just trap in the menu
vicepimp Dec 23, 2018 @ 7:18am 
Same issue here.
SnowHat Dec 23, 2018 @ 7:20am 
Originally posted by SavageRose:
yup have a GTX 970/8 gigs ram

♥♥♥♥ locks my computer up i haven't even actually played the game yet just trap in the menu
Ya mainly seems with low ram users, guess this is up to time for them to make the game a little more optimized with lower memory users but I’m not asking for much since it is still in early access. I just want to be able to play along with many others.
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Date Posted: Dec 22, 2018 @ 11:51pm
Posts: 1,186