CryoFall

CryoFall

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Candor Dec 9, 2019 @ 11:35am
Anti-Virus removed part of the game as being a Heuristic virus?
Pretty much what the title says
Originally posted by ai_enabled:
if you still has trouble executing the game, there is a rebuilt executable in Steam "patch" branch (game properties->Betas tab, if it's not here please restart the Steam Client). It was rebuilt with the latest version of the packing tool we're using (the version we were using was fairly outdated as we don't update tools which are working fine).
On VirusTotal only being detected by single fairly unknown engine as a potential malware:
https://www.virustotal.com/gui/file/9b97b483ff04fcc6befbaad536f1ffe70567ce1e23dc2ccdc93a18a1fab89e29/detection
https://www.virustotal.com/gui/file/baa975f8bc618e6aec2af768fa0436fc404a83bc9b5df7acd997ec5e229c0a9d/detection
I hope Norton would be merciful this time.
I would appreciate if other players also could check the patch branch to see whether it causing any issues as changing the packer might lead to some unexpected bugs. Software is never perfect...

Regards!
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Showing 1-4 of 4 comments
ai_enabled  [developer] Dec 9, 2019 @ 12:04pm 
Hello!

The game executables were sandboxed or deleted by Windows Defender or other antivirus software.
Sometimes it happens due to a false positive detection by antivirus heuristics. You can always upload the files for analysis on VirusTotal. Here is the latest analysis:
https://www.virustotal.com/gui/file/cb6a66eefc1c18d8a81eb02fcae1a44a1a965bd6cb0096afa10dd98381d13156/detection
https://www.virustotal.com/gui/file-analysis/OWJhYTA1YzgxMGY3NDI3MTU2NzRlZjJkZDU1YTUyODc6MTU3NTkyMTY3Ng==/detection
First file is detected as suspicious by 1/69, second file by 3/69 antiviruses. Unfortunately, this happens from time to time due to antivirus heuristics basically doing a guess-job when looking in the executables.

I would suggest rebooting the PC and reinstalling the game after that. If the issue continues, please add the game executables files into the antivirus whitelist:
<game installation folder>\Binaries\Client\CryoFall_Client.exe <game installation folder>\Binaries\Shared\Compiler\CryoFall_Compiler.exe

Regards!
Last edited by ai_enabled; Dec 9, 2019 @ 12:04pm
A developer of this app has indicated that this post answers the original topic.
ai_enabled  [developer] Dec 9, 2019 @ 12:26pm 
if you still has trouble executing the game, there is a rebuilt executable in Steam "patch" branch (game properties->Betas tab, if it's not here please restart the Steam Client). It was rebuilt with the latest version of the packing tool we're using (the version we were using was fairly outdated as we don't update tools which are working fine).
On VirusTotal only being detected by single fairly unknown engine as a potential malware:
https://www.virustotal.com/gui/file/9b97b483ff04fcc6befbaad536f1ffe70567ce1e23dc2ccdc93a18a1fab89e29/detection
https://www.virustotal.com/gui/file/baa975f8bc618e6aec2af768fa0436fc404a83bc9b5df7acd997ec5e229c0a9d/detection
I hope Norton would be merciful this time.
I would appreciate if other players also could check the patch branch to see whether it causing any issues as changing the packer might lead to some unexpected bugs. Software is never perfect...

Regards!
Last edited by ai_enabled; Dec 9, 2019 @ 12:26pm
Candor Dec 9, 2019 @ 12:40pm 
I'm on Norton and that patch branch worked, thanks for the assist!
ai_enabled  [developer] Dec 9, 2019 @ 12:42pm 
I'm glad it works perfect now. We will switch it to the main branch soon.
Enjoy the game!
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Date Posted: Dec 9, 2019 @ 11:35am
Posts: 4