Error code -50

[OverToaster888]

I was playing my game, and it went to the loading screen with the error code-50 saying it cannot retrieve user data. What can I do for this?

[Panimo]

Hi! The error code -50 you're encountering typically indicates a problem with connecting the game to our servers. This issue might occur during routine daily maintenance, especially during backup operations.

Since you've already checked your internet connection, uninstalled, and reinstalled the game, yet the issue persists, it could be due to a temporary service interruption or a specific problem that requires further investigation on our part.

In this case, we recommend contacting our technical support for more personalized assistance. You can do so by visiting the following link: [https://help.upjers.com](https://help.upjers.com). By providing additional details about the issue you're facing, our support team will be better equipped to assist you in resolving this issue efficiently.

We apologize for any inconvenience this has caused and thank you for your patience and understanding as we work to resolve this issue.

[OverToaster888]

oh okay I noticed it does it a few times but if i give it a few hours then it works okay for about a day, then repeats the process.

[76561199823459339]

Me too!

[OverToaster888]

***UPDATE*** So i have uninstalled, reinstalled, removed all files etc, made sure all old files were gone, before reinstalling and the game still does it every now and then.