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(Should be a folder called _CommonRedist)
I suppose that means to install visual C ++ from there. Already done, but game doesn't start.
I've checked, the game started crushing since a windows update (I finished the game in may 8th). In the list of restore points there is a windows update in may 8th in the end of the day.
In the event viewer, when installing Visual C ++ runtime, an error appears:
"Error in Volume Shadow Copy: unexpected error invoking method QueryFullProcessImageNameW. HR = 0x80070006, The handle is invalid.
.
Operation:
Executing asynchronous operation
Context:
Current status: DoSnapshotSet"
I've translated the message from spanish, but it should be accurate. The runtime seems installed and working.
No error in event viewer when starting the game and getting the runtime error.
I tried to restore windows (10) to a previous and working state and it won't let me because of an error in the file system. I run a chkdsk, a DISM.exe and no problem found in both cases. Maybe no turning back on those restore points.
I don't know what else to do.
Thanks in advance!
Motherboard manufacturer MSI
Windows 10 Pro 64b.
Version 1709
System compilation 16299.431
Then reinstalling the ones you need?
You would need these for the game:
Visual C++ Redist 2015 (Microsoft Link)[www.microsoft.com]
Visual C++ Redist 2017 (Microsoft Link)[support.microsoft.com]
I've uninstalled all redist, I downloaded the links in the last post and installed them, rebooted the computer and installed the game.
Runtime error still appears. I've checked event viwer and found out that the runtime error actually is an information level event. I copy the text of the error:
Fault bucket 1365457334056349799, type 5
Event Name: RADAR_LEAK_WOW64
Response: Not available
Cab Id: 1817954939514301836
Problem signature:
P1: AdvHD.exe
P2: 1.9.2.2
P3: 10.0.17134.2.0.0
P4: 0
P5: 0
P6: 8
P7:
P8:
P9:
P10:
Attached files:
/?/C:/Users/myUser/AppData/Local/Temp/RDRA1AC.tmp/minidump_10856.dmp
/?/C:/Users/myUser/AppData/Local/Temp/RDRA1AC.tmp/results_10856.hlk
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER238A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER23F9.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2418.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2438.tmp.txt
\\?\C:\Users\myUser\AppData\Local\Temp\WER28EB.tmp.WERDataCollectionStatus.txt
Analysis simbol:
New solution search: 0
Report Id.: 3f5c5552-eb0b-4725-a3e3-45b4693271a8
Report status: 268435464
Algorithm hash bucket: 62f716a73511d7dd22f31435f8617067
Cab File GUID: 94bdcbd0-b28b-48db-a93a-ac62b36aad8c
I didn't find files of the error.
I search this error in internet and found this:
https://social.technet.microsoft.com/Forums/windows/en-US/ab60bc6d-b6e2-4519-ab82-1c9a8b85bd5e/radarpreleakwow64?forum=w7itprogeneral
I followed instructions of Clean boot mode and diagnosing memory problems and no luck so far.
http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer
Thanks.
I had the game ran in the background on skip when my pc crashed for another reason.
I have tried reinstalling the game and the visual C++ all with restarting my pc and stuff.
tough i still have the problem and the game wouldn't instal anything in the regular steam folder anymore.
I had to create a folder on my desktop and download into that folder to make the game install again.
Tough now i still have the runtime problem which makes me unable to play the game.
When i startup i see moenovel logo and after it, it gets stuck on white screen till it dropsout with the error.
At the moment, we haven't been able to identify what exactly is causing this trigger. It also seems like other games in the past have run into this error and we are currently searching for a way to solve the issue.
Could you all please do the following for me:
Visual C++ Redist 2015 (Microsoft Link)[www.microsoft.com]
Visual C++ Redist 2017 (Microsoft Link)[support.microsoft.com]
If none of this works, please post your PC specs in this chat so we can go through each one.
(Also can you state if your PC was upgraded to Win10 or if it was on the PC when you got it.)
I made the File check with a clean result (no errors):
C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth
And a:
C:\WINDOWS\system32>sfc /scannow
But I have found something strange about Visual C++ Redist 2015. It seems that 2017 version removes 2015 version, and after that, if I try to install 2015 it send me the following message "Error code 0x80070666" meaning that other version is already installed. Note that I used the links in the previous posts. In other words, both versions can't be installed at the same time.
And finally I have to tell that as you said, my computer was upgraded from windows 7,
The specs of my computer are in a previous post. So if more information is needed please make me know.