Green hell error unity 2019.3.9f1_e6e740a1c473

[TetoXxw]

i cant play the game because its crashing every 5 mins

[Axiel]

same issue

[CreepyJarDev_JT]

Hi,
Please write at [e-mail] and send there Player.log with crash from debug branch. If you don`t know how to do it, support member will instruct you on that.

[TetoXxw]

i tried a lot of things to repair it but its still crashing, i sended the Player.log but didnt helped

[Jaunitta 🌸]

Try this
Extrract>
Jimmah 11 May @ 11:13pm
Hey everyone,

I bought this game last week and I've been getting the same error. If all of your errors look like the following: Green Hell - Unity 2019.3.9f1_e6e740a1c473, then try what I did below.

I did some digging on this whole crashing ordeal. I just played for about 20 minutes without crashing. I don't know if it's coincidence or it was an actual fix for me. For all of you windows ten users go to Settings ---->Game Mode ----> Flip off game mode.
Game mode is meant to help optimize your PC's gaming performance. It does this by reallocating your system resources towards the game app. At the same time, Game Mode also prevents any other programs from hogging CPU and GPU cycles. Perhaps with that mode being flipped on, it's just channeling all resources and it's taking too much?

Try that method out. It's working for me so far. I'm going to do more digging trying to fix this thing. Good luck everyone.
Source
https://steamcommunity.com/app/815370/discussions/0/2262438682171025422/

[Akile$]

Tengo el mismo problema es la ultima vez que compro un juego a esta gente, menudos incompetentes.

[TetoXxw]

Originally posted by Akile$:

Tengo el mismo problema es la ultima vez que compro un juego a esta gente, menudos incompetentes.

Pues yo he incluso formateado el pc y sigue sin funcionarme xD no entiendo porque no me va

[Erad]

If you are like me: none of the previous solutions work, I may have finally found a solution to this problem:

go to the bios of your motherboard, and disable* [spread spectrum].
It works for me! if I reactivate it I always crash after 5mn.

-
MotherBoard: Asus Rog Strix e-gaming x570
CPU: AMD Ryzen 3900X

* During a bios update of this motherboard, the Spread Spectrum enable/disable option has finally been added.
By default this option is enabled and this can make the CPU unstable.
Many people complain about not having this option in their motherboard and that causes failures because of the activation of DOCP to "synchronize" the real frequency of the DDR4 memory with the CPU (equivalent to XMP at Intel).

The difference is radical, it has been months that the game randomly stops after a few minutes. The same goes for some video editing software. I don't have any crashes since I deactivated the Spread Spectrum.