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1. Reset your router. Pay attention to reset it according to manufacturer’s instructions and not only turn it off and on.
2. Check different internet connections. The most stable and advised to be used is ethernet cable, but you may try with e.g. mobile hotspot from your phone.
3. If you are using antivirus, add Green Hell and Steam as exceptions. Add them to your Firewall as well.
4. Disable applications running in the background. In order to do that:
- open Task Manager;
- navigate to Startup tab (if you cannot see this tab, you may need to click the More details button first);
- turn off all the applications which are not necessary for your system to run.
5. There is a program called „Killer Network Manager“, which is currently pre-installed on some systems, that uses the Killer Network Chip. Stopping/disabling the service appeared to be helpful in the case of many gamers. Please note that Killer Network Manager is a network management suite. It's a set of programs that allows you to manage your network and prioritize the network resource usage of applications. If you don't have this particular program, check for other equivalents of this software that might be on your PC.
6. In some cases mods may interfere with the game, so if you are using them, we advise you to check your connection after removing mods from the game.
Steps:
- Connect to server.
- Change connection to public.
- Let your friend find your server and connect.
- Change connection for what you need.
It's not a internet line problem (we have ftth) and the modem is turned off at each end of the session. I think you need to check for bugs better.
I wish you a good job and a merry Christmas